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Product & services pricing
4.25/5
Chance of future purchase:
4.15/5
Shipping & packaging:
3.87/5
Customer service:
3.98/5
Return/Replacement policy:
3.80/5

Verified
5/5

2022-06-29

Excellent

"Excellent sales and service!"

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Verified
5/5

2022-06-29

Custom mirrors

"Mirrors arrived faster than expected easy install look great good quality "

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Verified
5/5

2021-07-17

Great service

"Part ordered on Friday in my hands Monday I get parts from across the pond quicker than i do in this country "

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Rep reply posted 2021-07-19
A rep from J&P Cycles, JPCyclesKE, has responded:

“Thank you for the feedback. We appreciate you taking the time to share your feedback. We appreciate all comments and suggestions on your experience. We are always looking to improve our customers shopping experience. J&P Cycles is committed to bringing our riders the best customer service and a vast array of options. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-06-29

Great service

"Part was instock when I needed it fast delivery"

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Verified
5/5

2022-06-29

Exactly as advertised. Shipped quickly.

"In need of new led lights and you had exactly what I was looking for at a great price and got it to me quickly. Thank you!! I will definitely be a return customer "

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Verified
5/5

2022-06-29

1989 HD parts

"This is the only place I can still get what I need to keep my 89 FLHTC on the road, and usually with a selection."

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Verified
4/5

2015-06-27

Best place to shop

"All been happy with jp cycles and I highly recommend them to a lot of my friends "

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Rep reply posted 2020-12-28
A rep from J&P Cycles, JPCyclesKE, has responded:

“We appreciate you for taking the time to fill out our survey and sharing your feedback on your shopping experience. We appreciate all feedback and suggestions on your experience. We are always looking to improve our customers shopping experience. J&P Cycles is committed to bringing our riders the best customer service and a vast array of options. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-06-29

Good guys

"Awesome fast service, will be back for more"

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Verified
5/5

2022-06-29

Shipping nwas fast products bwere great

"Awesome shirts and got to me quickly "

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Verified
4/5

2022-06-29

Great products, over priced

"Quality products, fast shipping but you pay for it. "

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Verified
5/5

2022-06-29

Fast service with free shipping!

"I appreciate the easy ordering process and fast shipping. Thanks for free shipping promos! I order Bel Ray 10w40 mineral oil for my 150cc scooter. It's hard to find locally. J&P Cycles makes sure I'm hooked up!"

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Verified
5/5

2022-06-29

Happy customer

"Great product and price. Fast delivery. Would buy from this seller again. "


Verified
3/5

2022-06-28

waiting

"got three of my items, nothing about the forth one, would have been nice to have a update as to the fact part was two weeks out. I had to call to find out what was going on. "

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Rep reply posted 2022-07-01
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-06-28

Great price , fast delivery

"Easy shopping, great prices "

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Verified
2/5

2022-06-28

I MEH

"I was told when ordering the helmet that It would ship in 4 days. After waiting for about a week I called. Customer support was really nice and answered right away. They said is about 3 weeks out. So now a little over 3 weeks out I still haven't reviewed anything from them except promotions to buy more stuff. Not sure why I would spend more money when they haven't even delivered on the helmet I requested. Perhaps I should have just gone straight to shoei website and had it shipped from Japan. Maybe it would get here sooner than hearing anything from these guys.."

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Rep reply posted 2022-07-01
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.