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Product & services pricing
4.25/5
Chance of future purchase:
4.15/5
Shipping & packaging:
3.87/5
Customer service:
3.98/5
Return/Replacement policy:
3.80/5

Verified
5/5

2022-06-27

Great job

"Fast and as described. Product will work well. "

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Verified
5/5

2022-06-27

First Time Buyer

"Excellent experience, easy to use and comprehensive website. Speedy delivery!"

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Verified
5/5

2022-06-27

Fast and simple

"I appreciate the ease of use of the website, different shipping options and after sales support. "


Verified
5/5

2022-06-27

Tires

"Great service and really fast delivery. j&P had my hard to find tires in stock and they were delivered almost before I got the wheels off the bike. Big thumbs up! Thanks again."

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Verified
5/5

2022-06-27

Hard to find item

"They had the exact hard to find specific Item I was looking for. Good price, fast shipping."

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Verified
5/5

2022-06-25

Handel bar controls

"The parts arrived quickly and fit perfectly
I will purchase again from JP cycles
"

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Verified
5/5

2014-03-14

"Easy to use & efficient website. Vast range of products at good prices. Products and service excellent!!"


Verified
1/5

2022-06-27

Part never came

"Ordered part 17 days ago and I haven’t heard anything about it. I got the starter email but it never got past processing "

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Rep reply posted 2022-07-01
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-06-27

Great products that arrived on time

"Easy ordering process. Great quality products. Items arrived on time. Will order again. "

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Verified
4/5

2022-06-27

Tire order

"They sent my tire by fedex. They delayed delivery twice. Didn’t get tire until after weekend. "

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Verified
1/5

2022-06-27

Never again

"Was charged for a membership when trying to order a part for my bike. When the membership was charged and it said it was on the way. Somehow my part wasnt ordered but the membership said it was on the way. Somehow the wires got twisted and it had me thinking the part I ordered was on the way. Normally people don't go to a website just to purchase a membership only. "

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Rep reply posted 2022-07-01
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-06-27

Great product and fast shipping

"Had what I needed. Got it to me quick. Didn't have to pay for shipping. "

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Verified
1/5

2022-06-27

Streetrod parts

"My parts are still pending and nothing has been sent out in weeks"

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Rep reply posted 2022-07-01
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-06-27

"Great service as always thank you "

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Verified
5/5

2022-06-27

Fit as expected

"Helmet fit as expected and was without defects "

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