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Product & services pricing
4.25/5
Chance of future purchase:
4.15/5
Shipping & packaging:
3.87/5
Customer service:
3.98/5
Return/Replacement policy:
3.80/5

Verified
5/5

2018-07-03

Quick service

"Everytime I order promp service"


Rep reply posted 2018-07-03
A rep from J&P Cycles, Motorcycle-Superstore.com, has responded:

“Hello,
Thank you for the positive feedback. We are glad to that you found what you were looking for. That is what our goal is with every order. As always, thank you for choosing J&P Cycles, and have a great day on 2 wheels!


Verified
1/5

2022-06-28

Close your doors

"You never have anything in stock that your website claims. At least that’s my experience."

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Rep reply posted 2022-07-01
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
1/5

2022-06-28

Bad taste =lost customer & letting everyone know

"Picture did not match description, sent wrong item return process complicated, refund then charged 2x, still disputing erroneous charges, never recommend, never coming back"

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Rep reply posted 2022-07-01
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2021-07-11

fast service

"right parts
fast service
at a good price
"

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Rep reply posted 2021-07-13
A rep from J&P Cycles, JPCyclesKE, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. We appreciate you as a customer and your feedback and suggestions help us provide the world class customer service that J&P Cycles customers have come to expect. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-06-28

Great and quick

"Item as ordered, would order again!"

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Verified
5/5

2022-06-28

Great delivery

"Very quick and no issues with the delivery "


Verified
5/5

2022-06-28

Great Service

"Fast delivery, great communication "


Verified
5/5

2022-06-28

Awesome quality

"Great experience with J.P cycle on time shipment with expertise helping you with your orders,great job well done "

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Verified
5/5

2022-06-28

Wonderful customer service.

"J&P is one of my favorite online companies to buy from. Excellent customer service and always responsive and willing to help if there’s ever an issue with any of my orders. "

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Verified
5/5

2022-06-28

Tri-Glide front fender

"Great price and fast shipping. Looks just like the OEM. Thanks, Jerry from Nevada 6/27/2022"

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Verified
5/5

2022-06-28

Great experience

"Great products, but as I was taking old radio out found a loose wire and everything works now
So no need for a new radio
"

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Verified
5/5

2022-06-28

Right part at the right price

"My speedometer quit because the cable broke. I bought the part from a different company and it took over a week for them to even get the part with no communication. When I contacted them I was then told that they had gotten the part.
Turns out that when the cable broke it tore up the inner sleeve and I couldn't get it out so I needed the whole thing. I looked up the part on J & P Cycles, ordered it and had it in less than a week.
"

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Verified
2/5

2022-06-28

Price

"Found item ordered cheaper on another site. Called to see if would price match and wouldn’t so I canceled order. "

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Rep reply posted 2022-07-01
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-06-27

J&P delivers!

"Ordered my item, they shipped next day! Got my item in a couple days. Packaged very well and arrived safely."

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Verified
1/5

2022-06-27

Order processing

"To long to process order , still waiting for my order to be shipped "

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Rep reply posted 2022-07-01
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.