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Product & services pricing
4.25/5
Chance of future purchase:
4.15/5
Shipping & packaging:
3.87/5
Customer service:
3.98/5
Return/Replacement policy:
3.80/5

Verified
5/5

2022-06-25

I laughed, I cried, I laughed some more.

"2 enthusiastic thumbs up!!!"

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Verified
5/5

2022-06-25

googles

"purchased the googles and they were delivered promptly.
Used them in the rain this weekend . Two thumbs up!!
"

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Verified
5/5

2022-06-25

Good Shirts

"Ordered some imprinted shirts. Fast, friendly service!"


Verified
5/5

2022-06-25

Good service and fast delivery

"Had to order twice because of porch pirates otherwise great. The product is already on the bike and I’m back on the road safe."


Verified
5/5

2022-06-25

Fast & Accurate

"Great experience. Fast shipping, overall everything was perfect"

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Verified
5/5

2022-06-25

Saddleman Trunk Bag

"Great bag, good quality, and a great price. Delivered quickly."

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Verified
5/5

2022-06-25

Speedy shipping

"Could not believe how fast I received my order. Very happy. "

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Verified
5/5

2022-06-25

Speed

"Ordered my part Thursday nite received it saterday morning "

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Verified
1/5

2022-06-25

Website needs (not in stock) on products they don’t have in stock.

"I ordered a tire for my Harley on the website a week before a trip I was going on. Waited 6 days and I called and they said it was out of stock. Please update your website and have it in red before someone purchases an item and is waiting around for no notification at all that you guys don’t have the product. Plus when I called the guy was rude and wanted me to call a different warehouse to see if they can ship it to me. I was like wtf, give me a refund and I will buy somewhere else. After the refund he immediately hung up on me after our conversation was really over. "


Rep reply posted 2022-07-01
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-06-25

Awesome service

"Did a great job extremely fast shipping "

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Verified
5/5

2022-06-25

Delivered quickly and fit true to size

"I ordered my chaps on a Thursday and they were delivered by that Saturday. Chaps fit perfectly and were good quality. Would definitely recommend. "

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Verified
5/5

2022-06-25

Quick and great products.

"I’ve bought quite a bit of accessories through J&P and have never been disappointed. "

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Verified
5/5

2022-06-25

Extra slice of raisin pie for you

"The parts i recieved are at least as good as genuine HD parts and i recieved exactly what i wanted at great prices in less time than i expected. Ive been ill for the last couple years so i havent been buying from anyone. I dealt with you in the past and consider you my first choice when im working on my baby. Out of 5 stars i give you a 7."

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Verified
1/5

2022-06-25

Unbelievable

"2nd time ordering within 2.5yrs. Both times there was a problem. I think jp is understaffed and can't follow directions. "

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Rep reply posted 2022-07-01
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-06-25

"Fast delivery. And filter was exactly as shown. "

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