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Product & services pricing
4.25/5
Chance of future purchase:
4.15/5
Shipping & packaging:
3.87/5
Customer service:
3.98/5
Return/Replacement policy:
3.80/5

Verified
5/5

2022-06-23

Prompt Delivery and Service

"From ordering to delivery - everything was GREAT !!!

Thank you
J & P Cycles
"

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Verified
2/5

2022-06-23

Wasted shipping

"Bought a replacement horn that appeared to be used. Did not function at all. Return was credited, but charged for return shipping fee which was half the cost of the horn."

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Rep reply posted 2022-07-07
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-06-23

Easy to find parts, easy to buy, delivered on time

"Just proper service from a company with integrity "

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Verified
5/5

2022-06-23

Front Tire Mich

"Xlnt. , quick deliver intact"

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Verified
5/5

2022-06-23

Always delivers

"Orderes a new rear tire and brake pads for my 2017 CVO limited. Came quicker than advertised. Always happy with JPCycles!"

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Verified
1/5

2022-06-23

Delayed orders

"Ordered parts to rebuild a bike. Been waiting on confirmation of shipping for three weeks called customer service they said they would get back to me with an email and They haven’t. "

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Rep reply posted 2022-07-01
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-06-23

Good except delivery

"I paid for express delivery but they dropped the ball"

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Verified
5/5

2022-06-23

Outstanding

"Always satisfied and happy!"

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Verified
1/5

2022-06-23

What the blank

"I ordered a windshield for my Harley and and received a roller suitcase"

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Rep reply posted 2022-07-07
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
3/5

2022-06-23

smells fishy

"placed items in cart, items were out-of- stock. when they came back in stock, free shipping had expired.feeling hosed!"

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Rep reply posted 2022-07-01
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-06-23

Everything came faster or on time

"Ordered several parts for my 2015 SGS, all the parts got here faster then the date or on time. Everything packaged well so nothing was damaged during shipping."

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Verified
5/5

2022-06-23

tires

"JP had the tires i needed in stock and delivered them free in a timely manner."


Verified
5/5

2022-06-23

"It was great service and delivery "

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Verified
2/5

2022-06-23

Still waiting.

"Part of order still not here yet was not told the part was on back order been awhile now can't ride what's up can get else where
"

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Verified
2/5

2022-06-23

Not good!

"I canceled my order right after I ordered it because they didn’t give me the 2 day shipping the said they would. They said the order was canceled, but it showed up a week later. What a mess!"

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