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Product & services pricing
4.26/5
Chance of future purchase:
4.16/5
Shipping & packaging:
3.89/5
Customer service:
3.99/5
Return/Replacement policy:
3.82/5

Verified
4/5

2022-06-08

Jp cycles

"I have order from jp cycles in the past, received my order fast. My last order was a little different, I placed my order and payed extra for fast delivery. Week later it was still showing not shipped. I contacted them and they made it right , so I will be ordering more from them in the future. Great parts, prices, and customer service "

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Verified
1/5

2022-06-08

Not the right part

"Not the right fit according to the web"

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Rep reply posted 2022-06-16
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-06-08

Great product, works great

"Ordered from J&P Cycles in the past and was able to get the parts ordered/shipped out quickly and it's always the stuff I need and at a good price."

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Verified
5/5

2022-06-08

JP Cycles delivers, as always.

"Always a great experience and JP Cycles has a knack for delivering as advertised, in new condition, goods. Oh, and they do it fast."

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Verified
4/5

2022-06-08

Good but miss leading, it states complete but the idler cable is not included, so intern it’s misleading and is not a complete kit

"Pretty quick ship, nice customer service reps"

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Verified
4/5

2022-06-08

Good product

"Stop, I ordered 1 thing and received about 100 emails. That alone, will keep me from ordering again!"

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Verified
5/5

2022-06-08

Joe

"The products that I've purchased from you all worked great!"


Verified
5/5

2022-06-08

Great. So far si Good.

"Products have been in stock other than the US mail being a bit slow I get my items when I need them"

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Verified
4/5

2022-06-08

Almost As Expected

"J&P had a good price for me tires and got my tires packaged and shipped quickly. It would have been five stars if they had used any other shipping company than FedEx. FedEx is awful. They gave an estimated arrival date, changed it twice, then wouldn't update the delivery estimate until the day it was delivered. "

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Verified
5/5

2022-06-08

Tires

"Tires look great and arrived fast"

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Verified
3/5

2022-06-08

Awesome

"Fit perfect and looks great. "


Rep reply posted 2022-06-16
A rep from J&P Cycles, JPCyclesKE, has responded:

“Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
1/5

2022-06-08

Slow

"2weeks till order finally got shipped out! "

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Rep reply posted 2022-06-16
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-06-08

Fast and accurate

"Delivered before promised. I will use them again."

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Verified
5/5

2022-06-08

Great Service

"Everything fit as described. Quality is great and I received the product quickly."

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Verified
5/5

2022-06-08

Judy was excellent help. Went above and beyond to help.me find what I was looking for.

"Judy was excellent help. Went above and beyond to help.me find what I was looking for. "