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Product & services pricing
4.26/5
Chance of future purchase:
4.16/5
Shipping & packaging:
3.89/5
Customer service:
3.99/5
Return/Replacement policy:
3.82/5

Verified
5/5

2022-06-08

Best price.

"Best price on tires, what else is there to say."

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Verified
5/5

2022-06-08

Helmet Lock

"Fast and easy delivery, the helmet lock was exactly what I needed."

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Verified
5/5

2022-06-08

Great Service

"Ordered docking hardeware and changed my mind about motorcycle purchase that alredy had the hardware. J&P issued the return and credited my account no questions asked, great service!"

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Verified
5/5

2022-06-08

Excellent

"Great customer service as usual "

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Verified
5/5

2022-06-08

Great service great part

"Order came on time. And part was correct. Jpc delivered on their service"

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Verified
5/5

2022-06-07

Always seem to find just what I'm looking for. Perfect fit.

"They have just what I needed and shipping always on time. Thanks"

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Verified
5/5

2022-06-07

Fast delivery. Wonderful product.

"Perfect fitment for bike. Very competitive pricing. Local HD dealer said they were "backordered". I Ordered from JP that night, had them on the bike two days later. Very impressed and satisfied. "

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Verified
5/5

2022-06-07

Excellent

"EVERYTHING HANDLED WITH EXCELLENT CARE"

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Verified
1/5

2022-06-07

Still not shipped 9 business days after I paid

"After 9 business days, I called to find out when my item would ship. Even though the manufacturer had stock in inventory and shipping right away, I was unable to get a specific answer from J&P and then had to escalate the matter to cancel the order and get a refund.

I would up getting the item elsewhere without delay in shipping.
"


Rep reply posted 2022-06-16
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-06-07

Windshield

"Friendly service and very knowledgeable. "

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Verified
5/5

2022-06-07

Got what I ordered.

"I ordered. It arrived. I happy. Maybe I order again."

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Verified
5/5

2022-06-07

Lightning fast service

"First of all their prices are very competitive. Being in Alaska all the other companies were charing more for shipping than the price of the tire. Ordered on Tuesday and received on Thursday. Would recommend and will return when I'm in need of more parts."

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Verified
5/5

2022-06-07

Great tires

"They showed up when they said they would"

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Verified
5/5

2022-06-07

The seat

"The ordering process was painless product arrived as expected. "

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Verified
5/5

2022-06-07

Excellent as always

"all parts acme in as described and on time."

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