"I ordered a dress from this company without reading the fine print on the return policy. The dress was just ok, and certainly not worth the whopping $200 paid for it. The material was thick and the lace on the sleeve looked very cheap. The dress could not be returned for a refund unless there was a mistake in the color or style of the dress. I was very disappointed and never will wear this dress."

"I never write reviews but felt I had to on this occasion. I previously bought my four bridesmaid dresses from JenJen House and because they were just as perfect as I was hoping I trusted that if I bought my wedding dress it would be made to the same standard. People told me I was stupid to buy such an important dress from an online website but I didn't listen, and I am glad I didn't. My dress is absolutely beautiful! I couldn't be happier. I had used custom measurements and there will be no need to have any alterations. Thank you so much for the care you took over my dress I am so pleased with it. I will definitely be recommending you and will be using you again for other occasion dresses."

"I was very pleased with my experience shopping at JenJenHouse. The cost of my dress was very well priced and the shipping was quite fast. My dress looked just like the picture and it fit perfectly!"

"Tilasin häihini vaaleanvihreän morsiuspuvun morsiamen äiti-mallistosta. Puku oli hyvin tehty ja sopi minulle täydellisesti. Myös toimitus oli nopea ja tuli suoraan kotiovelle. Värisävy oli hiukan eri kuin olin kuvitellut, ruudulla väri voi näyttää hiukan erilaiselta kuin luonnossa. Siksi olisi jatkossa hyvä tilata ensin mallitilkku. Väri sopi kuitenkin minulle hyvin, joten olin ihan tyytyväinen.
Tullimaksu aiheutti hieman hämmennystä, siitä voisi kertoa etukäteen."

"I recently purchased a dress for my son's wedding, He wanted me to wear silver. I found a dress I liked on your site and purchased it.I had it custom fitted. The dress arrived in plenty of time and when I saw it, I loved it I was so scared that the to would be to large , but the alterations were perfect. The dress fitted perfect. The only other thing I needed to wear with this dress was my panties, but it was a little chilly so I wore stockings. I purchased a red dress for my friends wedding,It fit very well also. received so many compliments at my son's wedding about how beautiful my dress was. The material was very good and the details that went into this design were well thought out. I will be ordering fro you again. "

"JenJenhouse did an excellent job with my dress. I could not be happier. I had my dress custom ordered and it fit perfectly. Thank you so much JenJenHouse!!!"

"Pleasantly Surprised!!

I ordered a dress from JenJen House for my first and only prom. At first I was extremely worried about the detail/quality of the dress, as I had heard horror stories of my friends buying their prom dresses offline and having terrible luck. However, this dress was PERFECT!! I paid extra for the custom fitting, but it was SOOOO worth it! It fit me perfectly! The intricate beading was done beautifully, the corset back was gorgeous, and the tulle was very cute. I actually ordered the same watermelon color and the dress in the display picture, and the color was very true to the picture!

One thing to be aware of though: the "lace up" backing that is listed is a little misleading... The dress does have a lace up decoration on the back; however, that is not what actually closes/tightens the dress. There is a zipper on the left side of the dress that you use. The "lace up" design is just sewed onto the back of the dress; you can not close or tighten the dress as you would a corset. One of my biggest criteria for buying my dress was having a corset-style backing, and this did not so I was mildly disappointed. But as I said earlier, I paid for the custom fitting and it fit perfectly so the corset-style was not absolutely necessary.

All in all, I was very pleased with this dress. While wearing it, I had a great time at prom and received several comments on how beautiful it was!"

"Got my beutiful bridesmade dress just after a few days. I am so pleased! Custom size was perfect, color was perfect, and the dress is so beautiful! Now I can go and marry away my bestfriend! Love from Norway."

"Purchased two dresses and it was my first time buying from Jenjenhouse .received the dresses and it was great product and high quality even the size fit right thank you and we will shop again"

"Retrieved a stunning pair of dance shoes, my girlfriend loves them, and so do I, they are really sexy!

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"This site is TERRIBLE!!! I ordered a sheath dress (017016336), ended up paying $200 for it (that includes the $20 shipping and handling) and when my dress came I HATED it!! The sizing was fine but the quality of the dress was so bulky, heavy and cheap feeling. It was certainly not $200 quality. The embellishments on the dress did not look at all like the photo (very cheap) and the thread popped in certain places. The split on the dress was noticeably uneven. I contacted them to complain and ask for a refund (since the website said that they don't do refunds for sizing and this was not a sizing issue). They gave me the run around, told me to get the dress fixed by a tailor and I had to keep emailing them back with more complaints to justify my refund request. Why should I pay money for a dress and then have to take it to a tailor for major alterations?? They wanted to offer me 15% as a refund, REALLY?!?! I had to eventually work up to 40% and then they basically told me that if I didn't accept that I could send the dress back for a full refund BUT their quality control would determine if the dress was refundable and if not I'd be out of a dress and money. Their QC department cleared a poor quality dress in the first place. Everyone who contacted me either had the last name WANG or SUN...I will NEVER EVER EVER EVER purchase anything form them again and I advise you to do the same. This was a complete hassle and scam and I buy things online frequently."

"Excellent service and a stunning result! Absolutely delighted I decided to use JenJenHouse.com!
The dress fit me perfectly and all my questions I had answered by clicking around the webpage. So easy and cheap aswell!"

"Beautiful and Elegant
My dress arrived and I am very pleased and loving it! I made the right selection and JenJen did the rest. The quality and material was on point. I will definitely shop with JenJen again. It would be nice if there was a customer service number vs a 24hr email response. Nevertheless, I am very pleased.
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"I have received my item. It was In excellent condition and within business days. Thank you."

"I have finally found a wonderful place for all of my formal needs! JenJen house is great and I definitely recommend them to everyone. Thanks again for surpassing my expectations!"