"I have bought many shoes and have loved every pair. All fit as expected and have always arrived early. Started buying clothes and they are just a great as the shoes. Fit as expected and love them"
"I was scared on my first order from justfab but they proved it that they're trust worthy with their quality thank you"
"Shoes came starched and looked like they have been worn I have to wear them because the event I am going to is in 3 days "
“Hi Sayla,
Thank you for sharing your experience with us. I’m truly sorry to hear that your shoes arrived stretched out and appeared worn. I understand how frustrating this must be, especially with an event coming up so soon. Your satisfaction is important to us, and we want to ensure you have the best experience possible. Our Member Services Team will be contacting you right away.
Best,
Kim”
"More addictive way to get people hooked from beginning. "
“Hi Donna,
Thank you for your feedback! We appreciate your suggestion about offering more enticing deals, such as two pairs for $10 each. We understand how appealing promotions can enhance the shopping experience and help members feel valued. Your input is invaluable as we continuously work to improve our offerings, and we’ll definitely keep your suggestion in mind. Our Member Services Team will be contacting you immediately.
Best,
Kim”
"false marketing advertising"
“Hi Kleber,
Thank you for bringing your concerns to our attention. We take feedback about our marketing very seriously, and I’m sorry to hear that you feel misled. Your experience is important to us, and we want to ensure that our advertising accurately reflects our products. Our Member Services Team will be contacting you right away.
Best,
Kim”
"Excellent! Fast shipping, ordered and got within 3 days! great quality material. Fit a little small but not to bad "
“Hello Brianna,
That’s wonderful to hear! Fast shipping is always a plus, and it’s great that you’re happy with the quality of the material. It’s good to know the fit is manageable, even if it’s a bit snug. You may be sure that we will keep offering members like you fresh, original styles. Hope you have a nice day!
Best,
Lia”
"Shopping for the boots I needed was so easy and they had exactly what I wanted. Once I receive them I can give more details. "
“Hello Katelin,
That’s fantastic to hear! I’m glad you found exactly what you needed and that the shopping experience was easy. It’s always exciting to get new boots! Rest assured that we will continue providing unique and new styles for members like you. We hope you have a pleasant day.
Best,
Lia”
"I have ordered quite a few shoes from Here and may I say, I Love the Shoes. Great quality, great style. Different variety not just meeting one persona. It’s unique and makes you step out. I say go for it. You get $10 pair first sign up $5 shipping only $15.85 for shoes? That’s wild. Just go for it once you wit regret it. I believe in getting your size first and if it doesn’t fit right do what the chart says. Like if they say it runs small go up one if they say it runs big go down one but only if it doesn’t fit correctly after you order your size the first time. I have had those charts say it but I got my normal size and it fit perfectly. so yea! Break the shoe in and you’re good. And you get points you can work towards credit which worth a shoe! just go for it is all I can say. Especially if you need to upgrade ya shoe department "
“Hello Barbara,
Wow! Thank you so much for your great feedback! We're glad to hear that you've been loving your shoes and finding such great value in our offerings. It's wonderful to know that our variety and quality have made a positive impact on your style! Your advice on sizing is super helpful for other shoppers too. We appreciate your enthusiasm and can't wait to see what you pick out next! Keep stepping out in style!
Best,
Lia
”
"Easy to complete and simple "
“Hello Nidia,
I’m glad to hear that your experience was awesome and that the process was easy and simple! A straightforward experience makes shopping so much more enjoyable. We hope that you will always have a great experience with us!
Best,
Lia”
"I’m not used to things that can be considered high fashion or moderately good looking things. So even though they aren’t heavily expensive I’m not feeling comfortable in a sense of not having things. But I enjoy the layout of the website and I enjoy most of the shoes so its nice"
“Hello A’zan,
Thank you so much for taking the time to share your experience! We're glad to hear that you appreciate the layout of our website and enjoy most of our shoes. It's completely normal to feel a bit out of your comfort zone when trying out new styles, and we're here to support you on your fashion journey! Keep exploring and having fun with your looks, we're excited to be part of your style evolution!
Best,
Lia
”
"Súper fast and good quality "
“Hello Desiree,
Thank you for sharing your experience! We're happy to hear that your order arrived super fast and that you’re pleased with the quality. We work hard to ensure timely delivery and top-notch products, so it’s wonderful to know we succeeded. Your feedback is encouraging, and we're glad to hear that you're enjoying your shopping experience. Thank you for choosing us!
Best,
Mary
”
"Shoes comfortable! Excellent!"
“Hello Clecia,
That’s fantastic to hear! We’re so glad the shoes are comfortable and you’re happy with them. Comfort is key, and it’s great to know we hit the mark. It sounds like you made a great choice. Enjoy wearing them. Your feedback is encouraging, and we're happy to hear that you're enjoying your purchase. Thank you for choosing JustFab!
Best,
Mary
”
"It was completely easy from the beginning to the end. "
“Hello Jody,
That's wonderful to hear! We're so glad you found our website easy to navigate and the checkout process straightforward. It’s always a pleasure when shopping is smooth and hassle-free from start to finish. It makes the whole experience so much more enjoyable. Your feedback is encouraging, and we're committed to providing a user-friendly experience for all our members. Thank you for choosing us and for sharing your positive experience here at JustFab!
Best,
Mary
”
"Love the $10 Halley Boots offer!! Also, I love the 50% off!! Can't wait to receive them & wear them!!"
“Hello Corinne,
We're so excited that you're loving the $10 Halley Boots offer and the 50% off! It sounds like you've got some great deals, and we can't wait for you to receive and enjoy them too! I can feel your excitement, and I bet you’ll look fantastic in them! Enjoy wearing your new boots and shoes. We hope you love them when they arrive. Thank you for choosing JustFab!
Best,
Mary”
"A great value, love the shoes!"
“Hello Charles,
Thank you for sharing your great feedback. We're so glad you love the shoes and feel they're a great value. It's always wonderful to hear when members are happy with their purchase. It sounds like you made a great choice. Your feedback is encouraging, and we're glad to hear that you're enjoying your purchase. Thank you for choosing JustFab.
Best,
Mary
”
"Nice shoes as shown in the picture "
“Hello Jennifer,
Thank you for sharing your positive feedback! We’re happy to hear that you find the shoes beautiful and that they match the pictures. Your satisfaction is important to us, and we’re glad you’re happy with your purchase. We appreciate the time you spent sharing your experience!
Best,
Zeth”
A rep from JustFab, KIdongtechstyle, has responded:
“Hi Raza,
Thank you for your wonderful feedback! We’re glad to hear that you love the quality of your first order and that we were able to earn your trust. Your satisfaction is our priority, and it’s fantastic to know we’ve met your expectations. Thank you for choosing us, and we look forward to continuing to serve you!
Best,
Kim”