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202,343 reviews
4.54 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
4.12/5
Chance of future purchase:
3.87/5
Shipping & packaging:
3.96/5
Customer service:
3.84/5
Return/Replacement policy:
3.95/5
Featured Review


Verified
4/5

2024-10-17

So far so good

"Just ordering a pair of boots"

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Rep reply posted 2024-10-18
A rep from JustFab, LBTechstyle, has responded:

“Hello Andrea,

Thank you so much for your review! We're glad to hear you're excited about your new boots! We can't wait for you to receive them and hope they exceed your expectations. You may be sure that we will keep offering members like you fresh, original styles. Happy shopping!

Best,
Lia


Verified
5/5

2024-10-17

Smooth sailing

"That was very easy to navigate also showed me details important to me of article I purchased. I can appreciate simple and detailed for my shopping experience."

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Rep reply posted 2024-10-18
A rep from JustFab, LBTechstyle, has responded:

“Hello Joseph,

I'm glad to hear that your shopping experience was smooth and easy! It’s always a plus when the website is user-friendly and provides the details you need about your purchases. Simple and informative navigation makes shopping so much more enjoyable. We hope that you will always have a great experience with us!

Best,
Lia”


Verified
5/5

2024-10-17

Love my VIP options

"I really like Just Fab& needed to update a few things, but I am on a very strict budget. I was able to use 2 months of VIP credits and get a new pair of shoes and a gift for $3.54!!

Very happy to get my new boots and have a nice present without breaking the bank while I am looking for work.
"

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Rep reply posted 2024-10-18
A rep from JustFab, LBTechstyle, has responded:

“Hello Gretchen,

Wow, thank you so much for sharing your experience! We're glad to hear that you love your VIP options and found such amazing deals! It’s fantastic that you could score new boots and a gift for such a great price while staying within your budget. We’re cheering you on in your job search and are so glad to be a part of your journey. Happy shopping!

Best,
Lia


Verified
5/5

2024-10-17

Super Savings

"Excited about my new pick-ups and the huge savings with Justfab, I had an issue at checkout and was able to resolve it with customer service swiftly. Awaiting shipping to see how fast delivery process takes. But so far i am excited to join JustFab !"

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Rep reply posted 2024-10-18
A rep from JustFab, LBTechstyle, has responded:

“Hello Madison,

Wow, thank you so much for your amazing feedback! We're glad to hear that you're excited about your new picks and the savings you found with JustFab! It's fantastic that our Member Services Team was able to assist you swiftly at checkout. We can't wait for you to receive your items and hope you love them just as much as we do! Welcome to the JustFab family!

Best,
Lia


Verified
5/5

2024-10-16

Love JF!

"Been a member since 2015! Love using my VIPbenefits"


Verified
5/5

2024-10-16

1st timer

"I was scrolling through Facebook and it's getting cold I need boots, so I decided to try this company "


Rep reply posted 2024-10-18
A rep from JustFab, LBTechstyle, has responded:

“Hello Mildred,

That's great to hear! It sounds like you found a perfect reason to check out the company, especially with the colder weather coming in. Trying out a new brand for the first time can be exciting! I hope you find some stylish and warm boots that you love. Happy shopping!

Best,
Lia


Verified
5/5

2024-10-16

Waiting for my items to ship

"I ordered. Ut waiting for items"

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Rep reply posted 2024-10-18
A rep from JustFab, LBTechstyle, has responded:

“Hello Randall,

Thank you for your amazing review! We're glad to hear you're excited about your order! We know waiting for your items can feel like the longest wait, but we promise it'll be worth it. Your fabulous finds are on their way, and we can't wait for you to try them on. Happy shopping.

Best,
Lia


Verified
4/5

2024-10-16

Fast Delivery!

"Good shoes seem to be very comfortable!"

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Rep reply posted 2024-10-18
A rep from JustFab, LBTechstyle, has responded:

“Hello Dedric,

That’s fantastic to hear! Fast delivery is always a nice surprise, and it's great that the shoes are comfortable as well. Having good, comfy shoes can make such a difference. Rest assured that we will continue providing unique and new styles for members like you. We hope you have a pleasant day.

Best,
Lia”


Verified
5/5

2024-10-15

Excellent product

"Excellent product, timely delivery, satisfied "

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Rep reply posted 2024-10-16
A rep from JustFab, ZethB, has responded:

“Hello Sarah,

Thank you for sharing your positive feedback! We're happy to hear that you are satisfied with our product and that it was delivered in a timely manner. Your satisfaction is our priority, and we appreciate your support.

Best,
Zeth”


Verified
1/5

2024-10-15

"Mi pedido nunca llegó es la hora y todavía lo estoy esperando "


Verified
5/5

2024-10-15

It's all good

"Keep up the great work with discounts prices."

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Rep reply posted 2024-10-16
A rep from JustFab, ZethB, has responded:

“Hello Terrence,

Thank you for sharing your feedback! We're glad to hear that everything is going well for you. It's fantastic to know that you appreciate our efforts in providing great discounts and prices. Your support means a lot to us, and we will continue to work hard to meet your expectations.

Best,
Zeth”


Verified
4/5

2024-10-15

Awesome boots!!!!

"The selection of boots was awesome!! I can’t wait to get mine!!!"


Rep reply posted 2024-10-16
A rep from JustFab, ZethB, has responded:

“Hello Sarah,

Thank you for sharing your positive feedback! We're happy to hear that you think the selection of boots is awesome! It's exciting to know that you can't wait to get yours. We appreciate your satisfaction, and we hope you enjoy your new boots once they arrive.

Best,
Zeth”


Verified
4/5

2024-10-15

Very nice

"Cool, when it’s cheap ofc"

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Rep reply posted 2024-10-15
A rep from JustFab, ACavantechstyle, has responded:

“Hello Skano,

We're happy to hear that you found our products very nice, especially at such affordable prices. We understand how important it is to find quality items that don’t break the bank, and we’re committed to offering great deals to our customers. We work hard to curate a selection of stylish products that are both trendy and budget-friendly. Your feedback reassures us that we’re on the right track, and it’s wonderful to know that you appreciate the value we strive to provide.

Best,
Allison ”


Verified
4/5

2017-10-11

Good

"I ordered my first pair of shoes. They shopped just took a bit longer than i expected to get them. Just wore them today for the first time and it was all great!"


Rep reply posted 2017-10-11
A rep from JustFab, Ivy T., has responded:

“Hello Josephine,

We appreciate you bringing this to our attention and we sincerely apologize for any inconvenience you had with your order. We value you as a member and want to make things right! A representative from our member service team will email you within 48 hours.

Best,
Ivy”


Verified
5/5

2024-10-15

awesome

"amazing!!!!!!!!!!!!!!!!!!!"


Rep reply posted 2024-10-15
A rep from JustFab, ACavantechstyle, has responded:

“Hello Bella,

Thank you so much for your enthusiastic feedback! We’re glad to hear that you found your experience with us to be awesome. Your satisfaction means a lot to us, and it’s always rewarding to know that we’re meeting your expectations.

Best,
Allison ”