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202,343 reviews
4.54 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
4.12/5
Chance of future purchase:
3.87/5
Shipping & packaging:
3.96/5
Customer service:
3.84/5
Return/Replacement policy:
3.95/5
Featured Review


Verified
5/5

2024-10-23

Excellent

"Excellent customer service "

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Rep reply posted 2024-10-23
A rep from JustFab, ZethB, has responded:

“Hello James,

We’re always happy to hear that our members are happy with our service! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth”


Verified
5/5

2024-10-22

The quality has improved

"I must say the quality has improved since 2017. The shoes I recently purchased are of excellent quality and very comfortable. I’m thrilled with the my most recent purchases."

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Rep reply posted 2024-10-23
A rep from JustFab, ZethB, has responded:

“Hello Agnes,

Thank you for sharing your positive feedback! We’re happy to hear that you’ve noticed an improvement in quality since 2017. It’s great to know that the shoes you recently purchased are of excellent quality and very comfortable. We strive to enhance our products continuously, and your satisfaction with your most recent purchases is incredibly encouraging.

Best,
Zeth


Verified
5/5

2024-10-22

Nice and easy

"I always have a pleasant experience "


Rep reply posted 2024-10-23
A rep from JustFab, ZethB, has responded:

“Hello Tammie,

Thank you for sharing your positive feedback! We’re thrilled to hear that you always have a pleasant experience shopping with us and find it nice and easy. Creating a seamless and enjoyable experience for our members is our goal, and it’s wonderful to know we’re meeting that expectation.

Best,
Zeth”


Verified
5/5

2024-10-22

Excellent

"I really liked Justfab and would recommend this to others."

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Rep reply posted 2024-10-23
A rep from JustFab, ZethB, has responded:

“Hello Chakradhar,

Thank you for sharing your positive feedback! We’re delighted to hear that you really like JustFab and would recommend us to others. Your support means a lot to us, and we strive to create an enjoyable experience for all our members.

Best,
Zeth”


Verified
5/5

2024-10-22

My boot has arrived, it's beautiful and comfortable, I paid 10 dollars

"Fast delivery good quality product "

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Rep reply posted 2024-10-23
A rep from JustFab, ZethB, has responded:

“Hello Tatiane,

Thank you for sharing your positive feedback! We’re happy to hear that your boot has arrived and that you find it beautiful and comfortable, especially at such a great price! We’re also glad you had a fast delivery experience and are satisfied with the quality of the product.

Best,
Zeth”


Verified
5/5

2024-10-22

Easy shopping

"The ease of shopping online and find exactly what you are looking for."

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Rep reply posted 2024-10-23
A rep from JustFab, ZethB, has responded:

“Hello Brenda,

Thank you for sharing your positive feedback! We’re glad to hear that you find our online shopping experience easy and effective for finding exactly what you're looking for. Creating a seamless and enjoyable shopping experience for our members is our top priority.

Best,
Zeth”


Verified
5/5

2024-10-22

So soft!

"These white boots are so beautiful. The quality is amazing. Very comfortable.
Love them!!
"

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Rep reply posted 2024-10-23
A rep from JustFab, ZethB, has responded:

“Hello Diane,

Thank you for sharing your positive feedback! We’re happy to hear that you find your white boots beautiful and soft, and that the quality is amazing. It’s wonderful to know you’re enjoying their comfort as well. Your satisfaction is important to us, and we appreciate you taking the time to share your experience.

Best,
Zeth”


Verified
5/5

2024-10-22

Always easy buying, love the reminders to view my shopping cart.

"Always easy buying website, and reminders help when we are so busy we don't have time to hit the purchase button."

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Rep reply posted 2024-10-23
A rep from JustFab, ZethB, has responded:

“Hello Rose,

Thank you for sharing your positive feedback! We’re happy to hear that you find the buying process easy and appreciate the reminders to view your shopping cart. We understand how busy life can get, and we aim to make your shopping experience as seamless as possible.

Best,
Zeth”


Verified
5/5

2024-10-22

LOVE LOVE LOVE

"Love the ease of being able to find the right shoes at the right time."


Rep reply posted 2024-10-23
A rep from JustFab, ZethB, has responded:

“Hello Michelle,

Thank you for sharing your feedback! We’re happy to hear that you love the ease of finding the right shoes when you need them. Creating a seamless shopping experience for our members is our goal, and it’s wonderful to know we’re meeting that expectation.

Best,
Zeth”


Verified
5/5

2024-10-22

Boots

"It was great love my boots good price"

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Rep reply posted 2024-10-22
A rep from JustFab, ACavantechstyle, has responded:

“Hello Tajuana,

We’re pleased to hear that you love your new boots and found them at a great price. We work diligently to provide stylish options that don’t break the bank, and it’s rewarding to know that we’ve met your expectations. Your support means a lot to us.

Best,
Allison”


Verified
5/5

2024-10-22

Justfab new shoes

"Good quality at a reasonable price"

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Rep reply posted 2024-10-22
A rep from JustFab, ACavantechstyle, has responded:

“Hello Antonio,

Thank you for taking the time to share your thoughts about your new shoes from JustFab! We’re so glad that you’re pleased with the quality and found them to be reasonably priced. We work hard to ensure that we offer stylish and durable products at great value, so it’s wonderful to know that we’ve achieved that.

Best,
Allison ”


Verified
5/5

2024-10-21

Omg

"Cute boots fast shipping I will order again "

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Rep reply posted 2024-10-22
A rep from JustFab, ACavantechstyle, has responded:

“Hello Erika,

Thank you for your wonderful feedback! We’re so excited to hear that you love your cute boots and that they arrived quickly. Your satisfaction means everything to us, and it’s rewarding to know that we met your expectations in both style and shipping speed. We can’t wait to see you back for your next order!

Best,
Allison ”


Verified
5/5

2024-10-21

easy to use site

"The website is very easy to navigate through. no issue at all. I cant wait to get the items I purchased.
"

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Rep reply posted 2024-10-22
A rep from JustFab, ACavantechstyle, has responded:

“Hello Pamela,

Thank you so much for sharing your positive experience with our website! We’re happy to hear that you found it easy to navigate and had no issues while shopping. Our goal is to create a seamless and enjoyable shopping experience for all our members, and your feedback reassures us that we’re on the right track. We’re just as excited for you to receive the items you purchased!

Best,
Allison ”


Verified
5/5

2024-10-20

Boots n things

"The site was easy to search for stuff and the prices and sales were amazing"

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Rep reply posted 2024-10-21
A rep from JustFab, Chad A., has responded:

“Hello Diane,

We're thrilled to hear that you found our website easy to use! Our main goal is to make your buying experience easy and pleasurable every time. We're happy that you're finding exactly what you're looking for and that you love our offerings. Regarding our costs, we work hard to provide reasonable and competitive solutions so that everyone can enjoy their favorites without going over budget. We appreciate your choice and hope to be of further assistance to you soon!

Best regards,
Chad


Verified
5/5

2024-10-20

lousy

"have not received my order"

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Rep reply posted 2024-10-21
A rep from JustFab, Chad A., has responded:

“Hello Hector,

I'm sorry to hear about your dissatisfaction with our shipping service. We strive to provide value to all our members, and I understand how frustrating it can be. Please know that your feedback is invaluable to us, and we're committed to addressing these issues to enhance your future shopping experiences. Our Member Services Team will reach out to you shortly to assist you further.

Best,
Chad