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202,297 reviews
4.31 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
3.92/5
Chance of future purchase:
3.58/5
Shipping & packaging:
3.74/5
Customer service:
3.61/5
Return/Replacement policy:
3.72/5
Featured Review


Verified
3/5

2024-10-14

Review

"Nice bargain I will spread the news"

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Verified
5/5

2024-10-14

I was in my fabulous boots in two days

"Amazing stylish boots at my door in two days!!! My first pair only $10 I couldn't believe it but yes they were and they are fabulous!! It don't get better than that. Aww"

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Rep reply posted 2024-10-15
A rep from JustFab, ACavantechstyle, has responded:

“Hello Christina,

Thank you so much for taking the time to share your wonderful experience with us! We are happy to hear that your fabulous boots arrived at your doorstep in just two days. We strive to provide our customers with not only stylish products but also a speedy delivery service, and it's rewarding to know that we hit the mark for you!

Best,
Allison ”


Verified
4/5

2024-10-14

Jam fabulous

"Love The shoes and Prices "


Rep reply posted 2024-10-15
A rep from JustFab, ACavantechstyle, has responded:

“Hello Garner,

Thank you for your enthusiastic message! We’re so glad to hear that you love the shoes you purchased and appreciate our prices. It’s wonderful to know that we can meet your expectations and provide you with products that you truly enjoy.

Best,
Allison ”


Verified
4/5

2024-10-14

Cute boots for 2 for 1 vip credit

"I love the boots I ordered! They were going for a great deal where I can choose 2 pair for 1 vip credit! I can not wait to get them! The only downside is I did not realize I had to pay for the taxes but it was not too much."

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Rep reply posted 2024-10-15
A rep from JustFab, ACavantechstyle, has responded:

“Hello Jessica,

Thank you for sharing your excitement about your recent order! We’re glad that you love the boots you selected and that you took advantage of our offer using your VIP credit. It’s always great to find such amazing deals, and we hope you enjoy your new footwear! We also appreciate your understanding regarding the tax charges. We strive to be transparent about all costs involved, but we understand that unexpected expenses can sometimes catch you off guard. We’ll be sending you a private message now, so we can get this addressed as soon as possible.

Best,
Allison ”


Verified
5/5

2024-10-14

Good experience

"My experience was smooth and easy."

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Rep reply posted 2024-10-15
A rep from JustFab, ACavantechstyle, has responded:

“Hello Valerie,

Thank you for taking the time to share your positive experience with us! We’re pleased to hear that your shopping journey was smooth and easy. Our goal is to create a hassle-free environment for our members, and it’s rewarding to know that we achieved that for you.

Best,
Allison ”


Verified
4/5

2024-10-14

Great selection

"Was very easy to buy things "

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Rep reply posted 2024-10-14
A rep from JustFab, Chad A., has responded:

“Hello Debbie,

Thank you so much for your awesome review! We always hope to make your experience comfortable and unforgettable at JustFab. We are very grateful for your warm words and we hope to be of service to you once more soon!

Best regards,
Chad


Verified
5/5

2024-10-13

Great

"Super cute styles and great prices "

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Rep reply posted 2024-10-14
A rep from JustFab, Chad A., has responded:

“Hello Amber,

We're thrilled to hear that you've had such positive experiences with JustFab! It means a lot to us to know that our products have consistently met your expectations in terms of fit, quality, and style. Your satisfaction is our top priority, and we're committed to providing you with great prices and even greater experiences every time you shop with us. Thank you for your continued support!

Best regards,
Chad


Verified
5/5

2024-10-13

Easy to order….

"Haven’t received my order yet but it was easy to order and got great discounts! Can’t wait to get my order!"

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Rep reply posted 2024-10-14
A rep from JustFab, Chad A., has responded:

“Hello Patricia,

Thank you for sharing your excitement with us! We're thrilled to hear that you had a positive shopping experience with JustFab. We sincerely hope you enjoy your purchase, and after you have it, please don't hesitate to provide feedback. We hope that your experience with us in the future will always be fantastic.

Best regards,
Chad


Verified
5/5

2024-10-13

Great shoes

"Fun fast reasonable and convenient "

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Rep reply posted 2024-10-14
A rep from JustFab, Chad A., has responded:

“Hello Honor,

We're thrilled to hear that you've had such positive experiences with JustFab! It means a lot to us to know that our products have consistently met your expectations in terms of fit, quality, and style. Your satisfaction is our top priority, and we're committed to providing you with great sales and even greater experiences every time you shop with us. Thank you for your continued support!

Best regards,
Chad


Verified
5/5

2024-10-13

Best shipping

"I was worried it would come late but it came in less than 3 days.They also fit perfectly ."

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Rep reply posted 2024-10-13
A rep from JustFab, KIdongtechstyle, has responded:

“Hi Jimena,

We’re so glad to hear your order arrived quickly and that the fit was perfect! We completely understand the worry about late deliveries, so it’s great to know we could exceed your expectations. Thank you for choosing us, and we look forward to serving you again soon!

Best,
Kim”


Verified
5/5

2024-10-13

GREAT PRICE

"Great price. Good product range. "

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Rep reply posted 2024-10-13
A rep from JustFab, KIdongtechstyle, has responded:

“Hi Jay,

Thank you so much for your feedback! We’re glad to hear that you’re happy with both the great prices and the product range. We strive to offer the best value to our members, and it’s wonderful to know that we’re hitting the mark for you. Thank you for your support!

Best,
Kim”


Verified
4/5

2024-10-12

blue balleneria shoe and Rhinestone Bow Pointed Toe Flat

"I love shoes. Blue Ballerina Walking Flat is comfortable.
Rhinestone Bow Pointed Toe Flat. I have this one in blue and love it. So, I elected to order it in black.
The website states it shipped to me since 10/08/24 and I have yet to receive the shoe. Both shoes were ordered and shipped at the same time.
"

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Rep reply posted 2024-10-13
A rep from JustFab, KIdongtechstyle, has responded:

“Hi Kasey,

Thank you so much for sharing your love for our shoes! We're thrilled to hear you’re enjoying the Blue Ballerina Walking Flat and the Rhinestone Bow Pointed Toe Flat in blue. However, I completely understand your frustration regarding the delay in receiving your black pair. That’s definitely not the experience we want for you. Our Member Services Team will get in touch with you right away.

Best,
Kim”


Verified
4/5

2024-10-12

No review yet

"I will review fully once my boots arrive"

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Rep reply posted 2024-10-13
A rep from JustFab, KIdongtechstyle, has responded:

“Hi Kasey,

Thank you for sharing your thoughts! We completely understand that you want to wait until your boots arrive before leaving a full review. We hope they exceed your expectations, and once they do arrive, we’d love to hear your feedback Have a great day!

Best,
Kim”


Verified
1/5

2024-10-12

horrible

"order got cancelled without a valid reason provided"

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Rep reply posted 2024-10-13
A rep from JustFab, KIdongtechstyle, has responded:

“Hi Ellia,

We’re really sorry to hear that your order was canceled unexpectedly, and we completely understand how frustrating it can be not to have clear information about its status. Your satisfaction is incredibly important to us, and we’re working to resolve this as quickly as possible. Someone will contact you via email shortly to assist you.

Best,
Kim”


Verified
4/5

2024-10-12

4 star

"It was a little too complicated prices are good getting thru the beginning stages too much I want it to be like I'm out shopping look get what I want and pay."


Rep reply posted 2024-10-13
A rep from JustFab, KIdongtechstyle, has responded:

“Hi Valarie,

Thank you for your honest feedback! I completely understand how frustrating it can be when the shopping process feels more complicated than it should, especially when all you want is a smooth, seamless experience. We're always looking for ways to make things easier, so I’ll be sure to share your thoughts with our team to improve the flow and make it more like a simple, enjoyable shopping trip. Our Member Services Team will get in touch with you right away.

Best,
Kim”