"I have bought many shoes and have loved every pair. All fit as expected and have always arrived early. Started buying clothes and they are just a great as the shoes. Fit as expected and love them"
"I am waiting for a response from JustFab as to my situation. Then I'll be able judge. I am hanging by a thread waiting
to hear. I am Kristine Stagg. "
"Excellent customer service and quality items at great prices"
“Hello Traci,
Awesome review. It’s great to read your feedback about JustFab, and we appreciate you taking the time to share your positive experience. We aim to provide the best services for every member! Hope you have a Fabulous day!
XO,
Rae”
"Was able to increase my boot collection at a reasonable price! I'm on a fixed income and yet I love boots! Shoes and boots are reasonably good quality and pricing can't be beat! If I had any problems it was easily fixed !"
“Hi Shari,
We love your wonderful review! It is always our goal to serve you with the best we can and we are glad to know that we delivered!
Best,
Cathy”
"Amazing styles! So many to choose from and they’re super comfortable "
“Hello Ella,
Thank you! We love being able to provide a positive experience for members like you. We appreciate you taking the time to write a review!
Best,
Daniel
”
"I bought a pair of sneakers they were pink tie dye, just $10. I can't wait to get them and wear them. I love anything that's tie-dyed."
“Hello Timberlee,
Thank you! We love being able to provide a positive experience for members like you. We appreciate you taking the time to write a review!
Best,
Daniel
”
"Bella taking time to let me understand how the members ship works. Thank you."
“Hello Jeanite,
Thanks for leaving an awesome review about our customer service and mentioning Bella! You’re right, Bella is always going above and beyond. We’ll be sure to share your praises with her! If you ever need anything, you can always contact us through email, live chat, or call our Member Services representatives, we are available 24/7 at 1-866-337-0906 for real-time assistance. Have a fabulous day!
Best regards,
Chad”
"My grandma loves to stay up to date with all fashion. I showed her Just Fab & she instantly fell in love. She ordered like 5 pairs of shoes on the attempt of using the app. It felt like I just blinked& the order was here. "
“Hi Makena,
We love your wonderful review! We always want to make your shopping experience as easy as possible and it is a goal met for us knowing that you are satisfied!
Best,
Cathy”
"I can't wait to get my boots. I also can't wait to shop some more.... Awesome deals. Pretty clear and up front about the V.I.P. status. So far so good. LOVING IT...."
“Hello Rachel,
Great! We hope that you like the boots that you've purchased from us!
Best,
Bella”
"I love the deals for the value price!"
“Hello Uvette,
Great! Thank you so much for your feedback! We are happy to know that you love the deals we offer! Expect more discounts and more promotional offers exclusive for our valued members like you!
Best,
Bella”
"Is very easy to use!! Any can use the site with ease!"
“Hello Stephany,
We are happy you are enjoying your online shopping experience! Thanks for your fantastic feedback and we're glad you are enjoying our website. We love hearing from awesome members like you!
Best regards,
Chad”
"The customer service is great, CUTEST shoes EVER!! I got the wrong size and exchanging was super simple and easy. Love you Just Fab!!!"
“Hello Kalan,
This motivates us to do more and we promise to keep our standard in quality and fit just for you! We will make sure to continuously create a unique style, high-quality, and affordable products that suit the needs of our valued members like you!
Best,
Nelle”
"I am always happy when I purchase from JustFab! I love their shoes, their totes, handbags, all good quality! Their boots are the most comfortable I have ever worn. The only thing I don't buy is their clothes, their Plus sizes run small. I will always recommend them to everyone."
“Hi Laura,
We love you and your wonderful review! It's always great to know that you are satisfied with your purchase, that is what we always aim for!
Best,
Cathy”
"I have t worn them yet. But they look good. They sent me 2 of the same of 1. It over drafted my account. However things happen in life. I have already bought 7 pair in 2 1/2 months. "
“Hello Adelena,
We sincerely appreciate the feedback you shared regarding your purchase. Our Member Services team will get in touch with you within 24-48 hours to further assist you.
Best,
Nelle”
"Grandiosa me gusta todo lo que he comprado"
“Hola Ana,
Gracias por tomarse el tiempo para escribir una reseña sobre la Membresía VIP. Nuestro útil Equipo de Servicios para Miembros estará encantado de ayudarlo con cualquier inquietud o pregunta que tenga. Alguien se comunicará con usted por correo electrónico dentro de las 48 horas.
Mejor,
Nelle”
" Friendly helpful team
FABULOUS SHOES"
“Hello Jeri,
Thanks for writing a review! JustFab promises to provide high-quality and affordable products for you as well as an outstanding member service experience. Have a great day!
Best,
Nelle”
A rep from JustFab, Member Services, has responded:
“Hello Kristine,
We strive to provide excellent member services, so it genuinely dismays us when things like this happen. We value the opportunity to resolve this issue and someone from our Member Services team will be contacting you within 48 hours to assist you.
Best,
Daniel
”