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202,294 reviews
4.45 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
4.01/5
Chance of future purchase:
3.68/5
Shipping & packaging:
3.80/5
Customer service:
3.66/5
Return/Replacement policy:
3.80/5
Featured Review


Verified
4/5

2021-04-14

First Time Buyer

"Items were easy to find with classic style. Site had everything from casual to dressy. Waiting on my first order and I hope it won’t disappoint!"

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Rep reply posted 2021-04-14
A rep from JustFab, Member Services, has responded:

“Hello Cheryl,


Thank you for choosing us! Glad to hear you did not encounter any troubles when you placed your order. We hope that you'll enjoy your first purchase!

Best,
Bella ”


Verified
5/5

2021-04-14

Love justfab

"Very quick shipping and love the options and prices"

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Rep reply posted 2021-04-14
A rep from JustFab, Member Services, has responded:

“Hello Elizabeth,

Wow! Thank you for such an excellent review. We appreciate your time sharing how satisfied you are with how fast your order arrived. That is what we always aim for, your satisfaction.

Stay Awesome!

Best,
Bella”


Verified
5/5

2021-04-09

Love it

"The best store ever Love it"

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Rep reply posted 2021-04-10
A rep from JustFab, Member Services, has responded:

“Hello Jacqueline,

Thank you for such a wonderful review! We appreciate your time to share how happy you are with your experience with us. Your satisfaction is what we always aim for. Have a great day!


Best,
Nelle”


Verified
2/5

2021-04-08

Watch out!

"They’ve been charging me $40 for the past 19 months without my knowledge from a purchase I made back in 2019. They told me I need to spend all the credits before cancelling my “membership”. Be careful when buying!"

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Rep reply posted 2021-04-09
A rep from JustFab, Member Services, has responded:

“Hello Kathryn,

Thank you for the feedback! We are sad to hear that you dislike our VIP membership. We are continuously striving to satisfy our member’s needs as much as possible so we will be contacting you within 24-48 hours for further assistance.


Best,
Clark”


Verified
5/5

2021-04-08

always great products

"a great variety and good service"

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Rep reply posted 2021-04-09
A rep from JustFab, Member Services, has responded:

“Hello Karen,

Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.

Best,

Daniel


Verified
5/5

2021-03-18

Absolutely love the ease of website and quality of boots and shoes I have ordered. Extremely pleased.

"Ease of use and navigation of website is easy and products arrive quickly, high quality and very affordable."

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Rep reply posted 2021-03-19
A rep from JustFab, Member Services, has responded:

“Hello Kelly,

Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!

Best,
Nelle”


Verified
5/5

2021-04-08

Love my VIP credits

"It's wonderful to buy $330 of fabulous clothes and shoes for $30."

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Rep reply posted 2021-04-09
A rep from JustFab, Member Services, has responded:

“Hello Debby,

Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!

Best,
Nelle”


Verified
5/5

2021-04-08

Great

"Great experience with just fab!"

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Rep reply posted 2021-04-09
A rep from JustFab, Member Services, has responded:

“Hi Erica,

Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!

Best,
Cathy”


Verified
5/5

2021-04-08

New To JustFab VIP Membership

"I just signed up for the VIP Membership with JustFab and everything went extremely well. The shoe selection is absolutely outstanding and my first pair of shoes was $10. I can’t believe that I didn’t become a member sooner. No worries, because from now on, I’m a lifetime member. "

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Rep reply posted 2021-04-08
A rep from JustFab, Member Services, has responded:

“Hi Crystal,

Thanks for giving us a 5-star rating! We are so excited for you to receive your order. We hope you like it!

Best,
Cathy”


Verified
1/5

2021-04-07

Nothing in my size!!

"All the super cute shoes I wanted we’re not available in my size or sold out, this left me with a very limited selection to choose from."

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Rep reply posted 2021-04-08
A rep from JustFab, Member Services, has responded:

“Hello Francesca,

Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with the availability of our products. For further assistance, our Member Services team will be contacting you within 48 hours.


Best,
Nelle”


Verified
5/5

2021-04-07

Love it

"They are a great and speedy company with great quality shoes"

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Rep reply posted 2021-04-08
A rep from JustFab, Member Services, has responded:

“Hi DeEtte,

We love your wonderful review! We always want to make your shopping experience as easy as possible and it is a goal met for us knowing that you are satisfied!

Best,
Cathy”


Verified
4/5

2021-04-07

Ordering

"Ordered many times. Fast shipping. Don't always have larger sizes"

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Rep reply posted 2021-04-08
A rep from JustFab, Member Services, has responded:

“Hello Ann,

We appreciate your time sharing how satisfied you are with how fast your order arrived. For your reference, we suggest that you log in to your JustFab account during the first five days of every month. We usually replenish our collections on the first. You can either find new styles and sizes to shop for or skip the month.

Best,
Bella ”


Verified
2/5

2021-04-07

I like don’t get me Wong I just don’t like some of the shoes you have to offer

"My experience was ok I just wish I did not have to become a member when I just bought one pair of shoes "

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Rep reply posted 2021-04-08
A rep from JustFab, Member Services, has responded:

“Hello Jenna,

Thank you for writing a review! We continuously strive to satisfy our member’s needs as much as possible, especially with our VIP membership. For further assistance, our Member Services team will be contacting you within 48 hours.


Best,
Nelle”


Verified
4/5

2021-04-07

"Excelente servicio y maravilloso zapatos "

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Rep reply posted 2021-04-07
A rep from JustFab, Member Services, has responded:

“Hola María,

Gracias por tomarse el tiempo para dejarnos tan hermosos comentarios. ¡Que tengas un gran día!

Me jor,
Bella ”


Verified
5/5

2016-10-10

Awesome

"I'm glad to be a member of this"

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Rep reply posted 2016-10-17
A rep from JustFab, , has responded:

“Hello Tanya,

Fabulous choice! We are happy to know that you are loving your boots. We can’t wait to see your next order!

JustFab Member Services”