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202,303 reviews
4.29 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
3.92/5
Chance of future purchase:
3.57/5
Shipping & packaging:
3.73/5
Customer service:
3.61/5
Return/Replacement policy:
3.73/5
Featured Review


Verified
5/5

2024-05-03

There is always something

"Looking for something casual but not overstated for summer. JustFab didn’t have just a few choices but many. So, I really had to think about the look I’m going for so as not to look tacky."

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Rep reply posted 2024-05-04
A rep from JustFab, ACavantechstyle, has responded:

“Hello Dorothy,

We are so thrilled to hear that you had a variety of choices to choose from for your summer look! Thank you for sharing your positive experience with us. We hope you find the perfect casual yet stylish pieces to complete your summer wardrobe. Thank you for being a JustFab member!

Best,
Allison ”


Verified
5/5

2024-05-03

I love all your exclusive shoes style

"I love all the shoes shopping here"

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Rep reply posted 2024-05-03
A rep from JustFab, LBTechstyle, has responded:

“Hello Jehan,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. You may be sure that we will keep offering members like you fresh, original styles. Hope you have a nice day!

Best,
Lia”


Verified
3/5

2024-05-02

I like Justfab as a company but the styles are becoming boring.

"I have been with Justfab for many years but the style options are becoming more limited. I wish there was a wider range of choices. The summer options are not impressive. Customer service is always great. "

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Rep reply posted 2024-05-03
A rep from JustFab, LBTechstyle, has responded:

“Hello Samantha,

We regretfully note that we received your feedback regarding the selections we have. We understand that there are several things in your showroom that you would like to purchase, and I would like to let you know that we take our VIP members' feedback very seriously. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.

Best,
Lia


Verified
4/5

2024-05-02

Great deals .. even in Canadian $

"Easy to view wide selection. Can't wait to receive sandals."

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Rep reply posted 2024-05-04
A rep from JustFab, ACavantechstyle, has responded:

“Hello Mary,

It's wonderful to hear that you found great deals even in Canadian dollars and that you enjoyed browsing our wide selection with ease! Your excitement about receiving the sandals is inspiring, and we can't wait for you to experience them.

Best,
Allison ”


Verified
4/5

2024-05-02

Sales event

"There were many choices of shoes at good prices. I had problems with the delays on the website. I think I will be happy with my purchases."

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Rep reply posted 2024-05-02
A rep from JustFab, ACavantechstyle, has responded:

“Hello Tamara,

We're glad that you found some great options despite the website delays. We're happy to hear that you were able to find shoes at good prices. Your feedback on the website is taken seriously and we're here to address your concern promptly and effectively, so our Member Services Team will contact you shortly.

Best,
Allison ”


Verified
5/5

2024-04-30

Awesome website

"Great choices for everyone. Amazing prices & they get your order to you quickly. "

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Rep reply posted 2024-04-30
A rep from JustFab, MLTechstyle, has responded:

“Hello Kimberly,

We desire to keep you satisfied with our services, unique styles, and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!

Best,
Mary”


Verified
5/5

2024-04-29

Tamera

"I was able to find everything I wanted "

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Rep reply posted 2024-04-30
A rep from JustFab, MLTechstyle, has responded:

“Hello Tamera,

We are glad that you found what you are looking for on our website. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Mary”


Verified
5/5

2024-04-28

Great service

"I found great shoes and in my size"


Rep reply posted 2024-04-29
A rep from JustFab, Chad A., has responded:

“Hello Shinelle,

On behalf of us at JustFab, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!

Best regards,
Chad


Verified
5/5

2024-04-28

Very easy no problem I found what I was looking for.

"Just very easy to check out. "


Rep reply posted 2024-04-28
A rep from JustFab, KIdongtechstyle, has responded:

“Hi Geraldine,

Thank you for your amazing feedback about your shopping experience. We are happy that we're able to provide the products that our members seek. It was a pleasure doing business with you. We hope you will always have a great experience with us in the future. Have a wonderful day!

Best,
Kim”


Verified
5/5

2024-04-26

I LOVE JUST FAB!

"I have been with Just Fab for over a decade now. They are trendy and reliable. The quality of their product has been satisfying over the decade and continues to be. I love Just Fab!"

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Rep reply posted 2024-04-26
A rep from JustFab, LBTechstyle, has responded:

“Hello Esther,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Lia”


Verified
1/5

2024-04-24

Order Cancelled

"I placed an expedited order, actually 2 orders. My order was unexpectedly just cancelled. No explanation. This is why I have been reluctant to use this type of service. "

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Rep reply posted 2024-04-25
A rep from JustFab, ACavantechstyle, has responded:

“Hello Jenna,

I'm truly sorry to hear about your experience with your orders being unexpectedly canceled. That must have been frustrating, especially when you were counting on receiving your items quickly. We understand the importance of reliable and transparent service, and it's clear we've fallen short of your expectations in this instance. Your satisfaction is our priority, and we want to make things right so our Member Services Team will get in touch with you right away.

Best,
Allison ”


Verified
5/5

2024-04-25

Great prices

"Easy and great prices. Knows whatbi like."

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Rep reply posted 2024-04-26
A rep from JustFab, LBTechstyle, has responded:

“Hello Tasheena,

Thank you for shopping with us. We strive to provide an affordable price, especially for our VIP members. You should only receive the greatest services. We will do our best to always meet your service expectations. We always strive for 100% satisfaction for our members. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia”


Verified
4/5

2016-08-18

Amazing store with gorgeous products and excellent prices

"I love Just Fabulous. Because they are just fabulous! Amazing store with gorgeous products and excellent prices."


Rep reply posted 2016-08-18
A rep from JustFab, , has responded:

“Hello Kourosh,

Thanks for your awesome feedback! We always strive to provide stylish, affordable items for Fabshionistas like you!

JustFab Member Services”


Verified
5/5

2024-04-22

VIP credits are wonderful!

"FREE! Is always an excellen"

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Rep reply posted 2024-04-23
A rep from JustFab, MLTechstyle, has responded:

“Hello Carol,

It’s great to read your feedback about the VIP credits and we appreciate you taking the time to share your positive experience. We aim to provide the best service for every member!

Best,
Mary”


Verified
5/5

2024-04-19

I really enjoy ordering off justfab. I have been a member since 2014

"Since 2014 I have been a member. Everything I order is great quality "

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Rep reply posted 2024-04-20
A rep from JustFab, ZethB, has responded:

“Hello Katie,

We’re so glad to know you're satisfied with our products and the VIP membership! We appreciate the feedback and we are also happy that you are having a great experience. We hope you will always have a wonderful experience with us in the future! Thank you and have a wonderful day!

Best,
Zeth”