"I have bought many shoes and have loved every pair. All fit as expected and have always arrived early. Started buying clothes and they are just a great as the shoes. Fit as expected and love them"
"I realized I placed the wrong size, and I asked if I could get a 8.5 or 9 before the order shipped...no response "
"Great deals. Love the shoes great quality"
“Hi Alicia,
Thank you so much for your kind words! We're pleased to hear that you love our shoes and that you've found them to be of great quality. Providing stylish and high-quality footwear at great deals is something we strive for, and we're delighted that we've met your expectations. Your satisfaction is our priority, and we look forward to continuing to provide you with excellent products and services. Thank you for choosing us!
Best,
Kim”
"I’m not impressed with your delivery method AT ALL!!"
“Hello Nadine,
I'm sorry to hear about the issue you experienced with your order delivery. We strive to provide a seamless shopping experience for our members, and it sounds like we fell short in this instance. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
”
"The client service rep was able to solve all of my issues and then some. I am highly satisfied."
“Hello Pamela,
I'm glad to hear that our Member Services Team went above and beyond to address all of your concerns and exceed your expectations. It has been a pleasure doing business with you. We always strive for 100% satisfaction for our members. We sincerely hope that all of your future transactions with us will be wonderful. Happy shopping!
Best,
Lia”
"Not enough time to skip the month "
“Hello Becky,
I'm sorry to hear that you didn't have enough time to skip the month with your account. It's important to have the flexibility to manage your membership according to your preferences and schedule. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
”
"I can always catch a sale for myself, a friend's gift, or family. You need to stack up on the boots for this Christmas. I just did. I ordered 13 pairs of boots for all the women/teen females. And it ships fast too!"
“Hello Jacqueline,
Thank you so much for your positive review! It's wonderful to hear that you've found great deals on boots for yourself, friends, and family, especially with Christmas in mind. Ordering 13 pairs of boots sounds like an exciting shopping spree! We're happy that you're taking advantage of our fast shipping to ensure everything arrives promptly.
Best,
Zeth”
"Good products, easy to use "
“Hello Jacqueline,
Thank you so much for your feedback! We're happy to hear that you find our products good and our website easy to use. Providing quality products and a seamless shopping experience are top priorities for us, and we're glad that you're satisfied with both aspects.
Best,
Zeth”
"Easy to find stuff you want. And they are quality."
“Hi Oluwatosin,
Thank you so much for your kind words! We're happy that you find our online store easy to navigate and our products are of high quality. Making your shopping experience straightforward and enjoyable is something we strive for. Your satisfaction is incredibly important to us, and we're here to ensure that you continue to find exactly what you're looking for with ease. Thank you for choosing us, and we look forward to serving you again soon!
Best,
Kim”
"I love the customer service with Just Fab. They are so professional and thoughtful!"
“Hello Maryann,
I’m happy to hear that you’ve had such a positive experience with Just Fab’s customer service! It’s wonderful when a company’s professionalism and thoughtfulness shine through. Your satisfaction is what matters most. Enjoy your shopping and feel free to share more of your experiences.
Best,
Mary
”
"I like the styles, prices, offers, customer service and the comfort of the shoes and boots "
“Hello Joan,
I’m so glad to hear that you love Just Fab! It’s wonderful that you’re enjoying the styles, prices, offers, and the comfort of the shoes and boots. Good customer service can make a difference, too. Your satisfaction is what matters most. Enjoy your shopping and feel free to share more of your experiences!
”
"Always good, professional"
“Hello Jeri,
It’s great to read your feedback about JustFab, and we appreciate you taking the time to share your positive experience. We aim to provide the best services for every member!
XO,
Daniel
”
"I like coming to the site and finding stylish shoes for a great price. However, the same styles are on the shoe dazzle site as well. There's not much difference between Just Fab or Shoe Dazzle. "
“Hello Angela,
I'm glad to hear that you are enjoying the shoes you've purchased from us. I apologize for any confusion regarding the similarities between our site and ShoeDazzle. We want to assure you that your concerns are being taken seriously and will be addressed promptly. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
”
"I am a long time member and never experienced so many IT issues. I know you'll fix it and not sure what happened."
“Hi Kristen,
We value your thoughts about our website! I'm sorry to learn that your shopping experience on our website didn't meet your expectations due to the slow performance. Please know that improving the speed and efficiency of our website is a top priority for us. We understand how important it is for our members to have a seamless and enjoyable online shopping experience, and we are committed to making the necessary improvements to achieve that goal. Our Member Services Team will be contacting you right away.
Best,
Kim”
"The black loafers are cute and stylish. I loved the jewelry. "
“Hi Carla,
Thank you for reaching out and sharing your positive feedback about our black loafers and jewelry. We're glad to hear that you find the loafers adorable and stylish and that you loved the jewelry selection. We strive to offer stylish and quality products that our members will love, and it's always great to hear when we hit the mark. Thank you for choosing us, and we look forward to serving you again soon!
Best,
Kim”
"The shoes are beautiful! The bags are stylish. I don't feel like I'm compromising style for price"
“Hello Mikki,
It's wonderful to hear that you're enjoying our shoes and bags! We strive to offer stylish and beautiful products that make you feel great without compromising on their price. Your satisfaction and appreciation mean a lot to us, and we're glad that we have met your expectations.
Best,
Allison ”
A rep from JustFab, LBTechstyle, has responded:
“Hello Beverly,
It is with great regret that we received your feedback regarding your purchase I'm sorry to hear that you haven't received a response regarding your request to change the size of your order before it ships. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
”