"I have bought many shoes and have loved every pair. All fit as expected and have always arrived early. Started buying clothes and they are just a great as the shoes. Fit as expected and love them"
"You shouldn’t tell people they get their first pair freight and you should mention the shipping because it’s actually not free and it actually does cost more than $10 so that makes you a liar and really bad at your job so I still ordered but I think you **** and I’m going to keep doing reviews on you until you’re out of business so at this point I just like to tell you to ….."
"I was able to get two pairs of great shoes because I had my vip discount, I still don’t like that you have to skip the month to avoid being charged $50 but it’s all good!"
“Hello Melissa,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our skip-the-month feature. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
”
"My first official purchase and I will certainly be back and also recommend. "
“Hello Shanea,
We appreciate your positive feedback. We hope you'll enjoy the products as much as we enjoyed designing them for you and your needs. Have a great day!
Best,
Allison ”
"Finally everything clicked on my order after having nothing but problems with the website. We’ll see how the items are on arrival "
“Hello Nancy,
Thank you for taking the time to leave a review. We are sad to know about your negative experience with our website. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
”
"Super easy to shop and returns are great too!"
“Hello Rebecca,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
”
"Cute and sassy nice fit **** "
“Hello Markeeta,
Thank you so much for sharing your feedback on the products you got from us. We always strive to provide you with the best styles. Stay fabulous!
Best,
Allison ”
"Very nice experience they were really helpful "
“Hello Jyoti,
We appreciate your positive feedback. We hope you'll enjoy the products as much as we enjoyed designing them for you and your needs. Have a great day!
Best,
Allison ”
"I got three pairs of boots for a great price, and I love all of them. Fast delivery too. "
“Hello Vicky,
We're thrilled to hear that you had a positive shopping experience with us! We make every effort to provide you with great products at reasonable prices! Have a great day!
Best,
Allison ”
"I’ve been a member for several years and on only two occasions I have dealt with customer service - both times the representatives were friendly, knowledgeable and extremely helpful. "
“Hello Kimberly,
Thank you for the feedback on your experience with our Member Services Team! It has been a pleasure doing business with you and this is such a great inspiration for us!
Best,
Allison”
"Website is easy and functional."
“Hello Mayara,
It’s great to read your feedback about your online shopping experience and we appreciate you taking the time to share it with us. We aim to provide the best service for every member!
Best,
Allison ”
"Could have better selection or bigger verity "
“Hello Patricia,
Thank you for taking the time to leave a review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth”
"It said that I could use my points during checkout and that did not happen. "
“Hello Carlotta,
Thanks for sending your review! Your feedback about reward points is important, and we would like to address this as quickly as possible. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth”
"I wear medium not extra large must return the extra large for credit. Sorry for the inconvenience . Dede Olivas "
“Hello Dede,
Thanks for sending your review! Your feedback about our product sizing and return/exchange process is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth”
"I ordered exactly what I wanted and in the size I needed. Great company to work with."
“Hello Cheryl,
We're glad you enjoy our unique styles and selections! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth”
"I’m very satisfied and I will recommend people to make their purchase here."
“Hello Ingrid,
Thank you so much for your feedback! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!
Best,
Zeth”
A rep from JustFab, Chad A., has responded:
“Hello Lisa,
Thank you for taking the time to leave a review and your feedback about our promotion is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.
Best,
Chad
”