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202,303 reviews
4.30 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
3.92/5
Chance of future purchase:
3.57/5
Shipping & packaging:
3.73/5
Customer service:
3.61/5
Return/Replacement policy:
3.73/5
Featured Review


Verified
5/5

2023-12-15

Muy bueno

"Excelente, bonito todo, me encanta "

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Rep reply posted 2023-12-18
A rep from JustFab, Chad A., has responded:

“Hola Ericka,

¡Muchas gracias por tu increíble reseña! La satisfacción de nuestros miembros es nuestra máxima prioridad y apreciamos su confianza en JustFab. Nos consideramos afortunados de contar con miembros como usted. ¡Tenga un dia fabuloso!

Atentamente,
Chad


Verified
5/5

2023-12-15

Just Fab

"I have not had any issues with Just Fab. They have great customer service."

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Rep reply posted 2023-12-18
A rep from JustFab, Chad A., has responded:

“Hello Darlene,

Thank you for the wonderful review and for sharing your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.

Best regards,
Chad


Verified
5/5

2023-12-14

Excellent quality

"Package arrived quickly!! "

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Rep reply posted 2023-12-15
A rep from JustFab, ZethB, has responded:

“Hello Sheri,

We're glad you’re enjoying our products and delivery timeframe! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth”


Verified
5/5

2023-12-14

wow

"I had a great time shopping."

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Rep reply posted 2023-12-15
A rep from JustFab, ZethB, has responded:

“Hello Tondalea,

Thank you for writing a review! We always like hearing from our members. We are excited for you to receive your recent order. We hope you'll like it and looking forward to receiving feedback from you. Have a great day!

Best,
Zeth”


Verified
5/5

2023-12-14

product

"The boots I ordered was good quality "

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Rep reply posted 2023-12-15
A rep from JustFab, ZethB, has responded:

“Hello Plachette,

Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth”


Verified
5/5

2023-12-11

Excellent!

"I have several pairs of shoes from Fab, I love everyone. They always have great selections and the sales are an excellent time to stock up on great shoes. These shoes last a long time with proper care which makes them so worth the buy. Thanks Fab!!!!"

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Rep reply posted 2023-12-11
A rep from JustFab, Chad A., has responded:

“Hello Dawn,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad


Verified
5/5

2023-12-10

Great sales!

"Love this time of year.The sales for VIP's are fantastic. I live in Canada and even with the exchange the prices are great! Good quality and great customer service if needed."

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Rep reply posted 2023-12-11
A rep from JustFab, Chad A., has responded:

“Hello Nancy,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad


Verified
5/5

2023-12-10

Love everything

"Everything I’ve purchased fits perfectly and I love the styles you offer"

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Rep reply posted 2023-12-10
A rep from JustFab, Chad A., has responded:

“Hello Ann,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and styles. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad


Verified
2/5

2023-12-09

Couldn't place my order

"The night before when I tried to place my order it wouldn't go through. So when I went to place it the next morning two items were no longer available. Two items I really wanted. That is the reason for my rating.
Thanks
Nancy Skouge
"

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Rep reply posted 2023-12-09
A rep from JustFab, ZethB, has responded:

“Hello Nancy,

Thank you for taking the time to leave a review! We're sorry to hear that you had trouble using our website while checking out. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth”


Verified
5/5

2023-12-08

Changing password

"I couldn't get into my account, I tried to change the password but I couldn't get it to work. The gentleman on the phone was very patient and figured out how to fix the situation. Then I was able to make a purchase."

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Rep reply posted 2023-12-09
A rep from JustFab, ZethB, has responded:

“Hello Kimberly,

Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth”


Verified
5/5

2023-12-08

Great

"Love the prices and the free shipping."

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Rep reply posted 2023-12-09
A rep from JustFab, ZethB, has responded:

“Hello Quiambra,

We're glad you’re enjoying our promos! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth”


Verified
5/5

2023-12-07

Always good service

"I was able to place my order with no problem "

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Rep reply posted 2023-12-08
A rep from JustFab, ZethB, has responded:

“Hello Maxine,

Thank you for writing a review! We always like hearing from our members. We are excited for you to receive your recent order. We hope you'll like it and looking forward to receiving feedback from you. Have a great day!

Best,
Zeth”


Verified
5/5

2023-12-07

Amazing!

"Beautiful clothing and shoes for a good price! "

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Rep reply posted 2023-12-08
A rep from JustFab, ZethB, has responded:

“Hello Ruppy,

We're glad you’re enjoying our products! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth”


Verified
5/5

2023-12-07

Easy to navigate online order

"I have placed many online orders on JustFab.com. The website is easy to navigate. I like the option to save items to a wish list so I don’t lose sight of the things I want to compare before finalizing my order plus allows me to compare items to narrow don my selections. I’ve experienced fast delivery of orders, usually package is at my door within a week. I don’t have a return experience to share because I’ve never needed to. Mostly because I trust the product reviews and that’s a main factor in determining what I’m going to buy. "

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Rep reply posted 2023-12-08
A rep from JustFab, ZethB, has responded:

“Hello Ronda,

We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth


Verified
5/5

2023-12-06

Always easy

"I went in to skip but found deals "

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Rep reply posted 2023-12-07
A rep from JustFab, ZethB, has responded:

“Hello Shawn,

We're glad you’re enjoying our promos! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth”