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202,303 reviews
4.30 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
3.92/5
Chance of future purchase:
3.57/5
Shipping & packaging:
3.73/5
Customer service:
3.61/5
Return/Replacement policy:
3.73/5
Featured Review


Verified
5/5

2023-12-30

I like shopping at just fab

"I have brought a lot of stuff from them "

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Rep reply posted 2023-12-31
A rep from JustFab, Chad A., has responded:

“Hello Diane,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad


Verified
5/5

2023-12-30

More than satisfied.

"I easily found exactly what I was looking for. Looking forward to future shopping."

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Rep reply posted 2023-12-31
A rep from JustFab, Chad A., has responded:

“Hello Susan,

Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in JustFab. We count ourselves lucky for members like you. Have a fabulous day!

Best regards,
Chad


Verified
5/5

2023-12-29

"It's fine I have a "

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Rep reply posted 2023-12-30
A rep from JustFab, ACavantechstyle, has responded:

“Hello Carla,

Thank you for the feedback! It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience at JustFab!

Best,
Allison ”


Verified
5/5

2023-12-27

Awesome experience

"Always nice finds here. I was able to do quite a bit of my Christmas shopping right here. They all loved their gifts and fit was spot on. Fast shipping too!
Thank you JF.
"

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Rep reply posted 2023-12-28
A rep from JustFab, ACavantechstyle, has responded:

“Hello Kathleen,

Thank you for sharing your wonderful experience with us. It makes us happy to know that you're satisfied with the products and services we provide for our members. Hope to hear more from you in the future!

Best,
Allison ”


Verified
1/5

2023-12-26

Gone Downhill

"I have been a justfab member for nearly a decade and I couldn’t be more disappointed and discouraged… the cost has steadily gone up for goods as well as membership and the quality has rapidly declined!
You now charge $49.99 for a credit but then use said credit to pay for a $17.99 item- your customers are the losers.
I am seriously considering canceling my long time membership as it’s not a value for me, I am less content with my purchases and the selections seem to be directed towards young people in their 20s rather than mature, career oriented women.
"

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Rep reply posted 2023-12-27
A rep from JustFab, ACavantechstyle, has responded:

“Hello Andrea,

Thank you for taking the time to let us know about your thoughts on the membership, prices, and products we offer. We strive to satisfy our member’s needs as much as possible. Our Member Services Team will get in touch with you right away.

Best,
Allison ”


Verified
5/5

2023-12-25

Love

"Love the shoes and products that was available to choose from"

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Rep reply posted 2023-12-26
A rep from JustFab, ACavantechstyle, has responded:

“Hello Jhonikwa,

We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!        

Best,
Allison ”


Verified
5/5

2023-12-24

Looks Amazing

"90% navigation was ok. I have enjoyed the great and better selection than resent years."

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Rep reply posted 2023-12-26
A rep from JustFab, ACavantechstyle, has responded:

“Hello Tondarlea,

Amazing feedback! It was a pleasure doing business with you! Thank you for choosing JustFab and we hope you will always have a great experience with us in the future!

Best,
Allison ”


Verified
5/5

2023-12-24

These boots are everything

"Fit perfectly, can't wait to wear them "

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Rep reply posted 2023-12-26
A rep from JustFab, ACavantechstyle, has responded:

“Hello Shankela,

We are glad that you are satisfied with the items you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a wonderful experience with us in the future!

Best,
Allison ”


Verified
4/5

2023-12-24

New to Justfab

"I ordered some brown boots not the ones I wanted I wanted a darker brown but they were all gone but these are cute"

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Rep reply posted 2023-12-26
A rep from JustFab, ACavantechstyle, has responded:

“Hello Sherly,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about product availability. Our Member Services Team will reach out to you right away.

Best,
Allison ”


Verified
5/5

2023-12-22

They have good quality, all the things I ordered from JUST FAB was great

"The delivery was so quick and "

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Rep reply posted 2023-12-22
A rep from JustFab, ACavantechstyle, has responded:

“Hello Ikmatu,

Thank you for trusting us to be your source for top-quality items. We value your kind expressions of appreciation and are incredibly grateful for doing business with you.

Best,
Allison ”


Verified
5/5

2023-12-21

Love shoes

"I’m loving the fact they care about us customers and members!"

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Rep reply posted 2023-12-22
A rep from JustFab, ACavantechstyle, has responded:

“Hello Jeanelle,

Thank you for sharing your shopping experience with us. We are delighted that you're satisfied with the products and services we provide for our members. It has been a pleasure doing business with you! Have a great day! 

Best,
Allison”


Verified
5/5

2023-12-19

Love My Boots!!

"I was able to get 3 pair of boots basically for the price of one, I absolutely love this!!"

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Rep reply posted 2023-12-20
A rep from JustFab, ACavantechstyle, has responded:

“Hello Heather,

Glad to know that you like the prices we offer! We always want to provide great and affordable products for our valued members like you! Hope to hear more from you!

Best,
Allison ”


Verified
5/5

2023-12-18

Very knowledgeable & understanding..Thanks very much..

"Awesome!!
My problem was resolved..
Debbie
"

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Rep reply posted 2023-12-18
A rep from JustFab, Chad A., has responded:

“Hello Debbie,

Thank you for the wonderful review and for sharing your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.

Best regards,
Chad


Verified
5/5

2023-12-17

Great!!

"It was good. Got a good deal. I love that since I shop there, I get good discounts. I buy alot of shoes from here, so it's nice to be rewarded. "

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Rep reply posted 2023-12-18
A rep from JustFab, Chad A., has responded:

“Hello Christina,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad


Verified
5/5

2023-12-15

Fabulous

"Customer service very helpful "

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Rep reply posted 2023-12-18
A rep from JustFab, Chad A., has responded:

“Hello Chi,

Thank you for the wonderful review and for sharing your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.

Best regards,
Chad