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202,303 reviews
4.30 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
3.92/5
Chance of future purchase:
3.57/5
Shipping & packaging:
3.73/5
Customer service:
3.61/5
Return/Replacement policy:
3.73/5
Featured Review


Verified
5/5

2023-12-02

Love this company!!

"I’ve had nothing but great experience when shopping, and exchanging, items from JustFab. :)"

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Rep reply posted 2023-12-05
A rep from JustFab, Chad A., has responded:

“Hello Monica,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad


Verified
5/5

2023-12-02

Great Experience

"Love getting my first order for $10! Will definitely be ordering again. It was very easy to order and they have such a wide variety of products to choose from. "

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Rep reply posted 2023-12-05
A rep from JustFab, Chad A., has responded:

“Hello Mary,

Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in JustFab. We count ourselves lucky for members like you. Have a fabulous day!

Best regards,
Chad


Verified
4/5

2023-12-02

Xmas gifts

"No complaints with previous purchases, could always get your monies worth"

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Rep reply posted 2023-12-05
A rep from JustFab, Chad A., has responded:

“Hello Marsha,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad


Verified
5/5

2023-12-01

Good deal, for starters!

"I enjoyed the shoes and boots selection. "

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Rep reply posted 2023-12-01
A rep from JustFab, ZethB, has responded:

“Hello Kimberly,

We're glad you enjoy our promos and selections! We always like hearing from our members. We are excited for you to receive your recent order. We hope you'll like it and looking forward to receiving feedback from you. Have a great day!

Best,
Zeth”


Verified
5/5

2023-11-30

Satisfied

"Great customer service very helpful "

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Rep reply posted 2023-12-01
A rep from JustFab, ZethB, has responded:

“Hello Stephanie,

Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth”


Verified
5/5

2023-11-30

Awesome

"Love the selections at Just Fab"

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Rep reply posted 2023-11-30
A rep from JustFab, Chad A., has responded:

“Hello Bernice,

Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in JustFab. We count ourselves lucky for members like you. Have a fabulous day!

Best regards,
Chad


Verified
5/5

2023-11-30

Me encanta

"Buen servicio y de buena calidad lo ame "

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Rep reply posted 2023-11-30
A rep from JustFab, Chad A., has responded:

“Hola Frankyely,

¡Gracias por tomarse el tiempo para compartir su increíble reseña! ¡Nos alegra que estés disfrutando de tu compra! Siempre nos esforzamos por brindarles a nuestros valiosos miembros los mejores estilos y calidad. Vuelve y visítanos pronto. ¡Tenga un dia fabuloso!

Atentamente,
Chad


Verified
5/5

2023-11-29

Love it

"I love justfab, everything is fabulous and the deals fantastic. "

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Rep reply posted 2023-11-30
A rep from JustFab, Chad A., has responded:

“Hello Julia,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad


Verified
5/5

2023-11-29

very good

"very good excelente , excelente "

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Rep reply posted 2023-11-30
A rep from JustFab, Chad A., has responded:

“Hello Maria Virginia,

Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in JustFab. We count ourselves lucky for members like you. Have a fabulous day!

Best regards,
Chad


Verified
2/5

2023-11-29

I’m really upset

"For one vip credit, charging $49 but if I use one credit for $20 product there is no remaining balance. That’s it $49 credit equals to $20 , I’m really **** off for this credit usage thing. And one more thing I’m not getting any things for $10 still I’m vip list. "

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Rep reply posted 2023-11-30
A rep from JustFab, Chad A., has responded:

“Hello Vamsi,

Thank you for taking the time to leave a review. We are sad to know that you are not pleased with how our credit system works. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad


Verified
5/5

2023-11-28

Awesome

"Always find something new and exciting."

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Rep reply posted 2023-11-30
A rep from JustFab, Chad A., has responded:

“Hello Lillie,

Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in JustFab. We count ourselves lucky for members like you. Have a fabulous day!

Best regards,
Chad


Verified
4/5

2023-11-28

Payment

"One think i didn’t like is that they don’t accept CashApp as payment but when i went to customer service they helped me out. However, I also don’t like the wait time for customer service."

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Rep reply posted 2023-11-30
A rep from JustFab, Chad A., has responded:

“Hello Bianka,

Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our payment system and Member Services Team. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.

Best,
Chad


Verified
5/5

2023-11-27

Excelente

"Me llego a tiempo, es mi talla exacta y están hermosas! "

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Rep reply posted 2023-11-30
A rep from JustFab, Chad A., has responded:

“Hola Kathleen,

¡Gracias por tomarse el tiempo para compartir su increíble reseña! ¡Nos alegra que estés disfrutando de tu compra! Siempre nos esforzamos por brindarles a nuestros valiosos miembros el mejor ajuste y calidad. Vuelve y visítanos pronto. ¡Tenga un dia fabuloso!

Atentamente,
Chad


Verified
5/5

2023-11-26

Awesome

"I was so glad to look at your site. I bought awesome boots! "

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Rep reply posted 2023-11-30
A rep from JustFab, Chad A., has responded:

“Hello Alyscia,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your boots! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad


Verified
5/5

2023-11-26

Years later and never disappointed

"The best to get fashionable and affordable shoes, bags etc. great VIP sales and quick delivery. Been a customer since it’s debut and never leaving . "

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Rep reply posted 2023-11-30
A rep from JustFab, Chad A., has responded:

“Hello Jilissa,

Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in JustFab. We count ourselves lucky for members like you. Have a fabulous day!

Best regards,
Chad