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202,303 reviews
4.30 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
3.92/5
Chance of future purchase:
3.57/5
Shipping & packaging:
3.73/5
Customer service:
3.61/5
Return/Replacement policy:
3.73/5
Featured Review


Verified
5/5

2023-11-24

Good job

"User friendly interface and easy to navigate through "

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Rep reply posted 2023-11-24
A rep from JustFab, ACavantechstyle, has responded:

“Hello Tariladei,

It’s great to read your feedback about your online shopping experience and we appreciate you taking the time to share it with us. We aim to provide the best service for every member!

Best,
Allison ”


Verified
5/5

2023-11-23

So far I’m liking itt

"Well I just started and so far I’m liking itt . "

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Rep reply posted 2023-11-24
A rep from JustFab, ACavantechstyle, has responded:

“Hello Antonia,

We appreciate your feedback. We hope you'll enjoy your purchase as much as we enjoyed designing them for you and your needs. Have a great day!

Best,
Allison ”


Verified
5/5

2023-11-22

Merry Christmas to me!

"I had a couple credits to use and I thought I would buy myself a couple early Xmas presents. Super easy to use the credits. The only thing that was hard was to narrow down what I wanted to buy :)"

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Rep reply posted 2023-11-23
A rep from JustFab, ZethB, has responded:

“hello Amelia,

We're glad you’re enjoying our products and member credit usage! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth


Verified
5/5

2023-11-22

Excelente

"Excelent, confiable, calidad, rapidez, responsabilidad "

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Rep reply posted 2023-11-23
A rep from JustFab, ZethB, has responded:

“Hola Elaineth,

¡Nos alegra que estés disfrutando de nuestros productos! ¡Prometemos seguir fabricando productos más hermosos y de buena calidad solo para ti! ¡Apreciamos el tiempo que dedicó a compartir su experiencia!

Mejor,
Zeth”


Verified
3/5

2023-11-22

Good selection of shoes and boots

"I was able to get a boot to wear for the change of cold weather. I wish there were a way to search by size, it took me way longer looking because I had to go through the list of shoes to find a size. I also shop for my daughter and she has a different size from me, so I kept getting finds for my size instead of hers and it made it a bit difficult to find two good pairs of boots for her. "

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Rep reply posted 2023-11-23
A rep from JustFab, ZethB, has responded:

“Hello Rachael,

Thank you for taking the time to leave a review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth”


Verified
4/5

2023-11-22

Holiday shoes

"Was a bit hard to find a dress everything was more about shoes"

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Rep reply posted 2023-11-23
A rep from JustFab, ZethB, has responded:

“Hello Michele,

Thank you for taking the time to leave a review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth”


Verified
1/5

2023-11-21

Horrible

"Los zapatos espectaculares pero que uno tenga que pagar una mensualidad o membresía obligatoria de 49.45 al mes no vale la pena deben de ser más claros con el cliente ya que yo no adquirí ninguna membresía y aun así me la cobraron a las malas "

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Verified
5/5

2016-01-17

awesome experience

"Hi...very good quality items.......amazing prices"


Rep reply posted 2016-02-04
A rep from JustFab, , has responded:

“Hello Silvia ,

Thank you! We love being able to provide a positive experience for members like you. We appreciate you taking the time to write a review!

JustFab Member Services”


Verified
5/5

2023-11-21

Ame esta tienda de verdad

"La calidad todo es hermoso "

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Rep reply posted 2023-11-21
A rep from JustFab, Chad A., has responded:

“Hola Nery,

¡Gracias por tomarse el tiempo para compartir su increíble reseña! ¡Nos alegra que estés disfrutando de tu compra! Siempre nos esforzamos por brindarles a nuestros valiosos miembros los mejores estilos y calidad. Vuelve y visítanos pronto. ¡Tenga un dia fabuloso!

Atentamente,
Chad


Verified
5/5

2023-11-20

Cancelling an order

"Chad was professional, understood my concern and reason for the phone call and successfully completed my request. Wonderful customer service. Thank you Chad. "

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Rep reply posted 2023-11-21
A rep from JustFab, Chad A., has responded:

“Hello Stephanie,

Thanks for leaving an awesome review about our Member Service and mentioning Chad! You’re right, Chad is always going above and beyond. We’ll be sure to share your praises with him. Have a fabulous day!

Best regards,
Chad


Verified
5/5

2023-11-20

Justfab

"Good experience. Affordable prices. "

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Rep reply posted 2023-11-21
A rep from JustFab, Chad A., has responded:

“Hello Danielle,

Thank you for taking the time to share your awesome review! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad


Verified
4/5

2023-11-20

First time

"Love the selections. Did like the time limit that I was given to receive first order special"

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Rep reply posted 2023-11-21
A rep from JustFab, Chad A., has responded:

“Hello Twilla,

Thank you for taking the time to leave a review. We are sad to know about your negative experience with our website. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.

Best,
Chad


Verified
5/5

2023-11-19

Perfect

"Better than what you expect, start now to buy it"

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Rep reply posted 2023-11-20
A rep from JustFab, Chad A., has responded:

“Hello Maria,

Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in JustFab. We count ourselves lucky for members like you. Have a fabulous day!

Best regards,
Chad


Verified
4/5

2023-11-19

1st Order came earlier than planned

"I caused a few issues with second order, but Danielle and Jeinrich helped me get it fixed!"

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Rep reply posted 2023-11-20
A rep from JustFab, Chad A., has responded:

“Hello Keisha,

Thank you for the wonderful review and for taking the time to share your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.

Best regards,
Chad


Verified
5/5

2023-11-18

It's truly awesome

"This company and all who work there. Are the very best at everything they promise to uphold as a perfectly planned and very well ran engine that keep the world looking and feeling better about its self. "

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Rep reply posted 2023-11-19
A rep from JustFab, Chad A., has responded:

“Hello Serrick,

Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in JustFab. We count ourselves lucky for members like you. Have a fabulous day!

Best regards,
Chad