"I have bought many shoes and have loved every pair. All fit as expected and have always arrived early. Started buying clothes and they are just a great as the shoes. Fit as expected and love them"
"I always find things I didn't even know I wanted and letting my credits build up let's me binge on new finds every few months. "
"Easy to navigate, put in your preferences and boom! Shows more what is on sale and in my size or favorite color! Love love love JustFab!"
“Hello Dory,
We're glad you enjoy our unique styles and selections! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth”
"some shoes i wanted wasn't in my size"
“Hello Vercillia,
Thank you for taking the time to leave a review. We are very sad to know that the shoes in your size are sold out. We value you as a member and want to make things right! Our Member Services team will be contacting you right away to help you further.
Best,
Chad
”
"Amazing experience shopping ordering and returning. Customer service is the best! "
“Hello Rebeca,
Thank you so much for loving our brand! We're glad you enjoy our unique styles and selections! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
”
"Likes the fact that they carry extra wide shoes. Also, whatever color and style I searched for."
“Hello Madeline,
We're glad you enjoy our unique styles and selections! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
”
"Always great! So many styles to choose from. I've been a JustFab member for over 10 years. "
“Hello Natalie,
Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in JustFab. We count ourselves lucky for members like you. Have a fabulous day!
Best regards,
Chad
”
"Quick shipping and receiving and easy to order "
“Hello Elizabeth,
We are glad you are enjoying our products and shipping process! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
”
"I was checking out on my phone and it was in this endless loading mode. I had to login on my laptop just to do so. A bit frustrating, but I was able to eventually check out "
“Hello Anushe,
Thank you for taking the time to leave a review. We apologize if you experienced some website technical difficulties. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
”
"Just Fab has been really great with me..however, I do not always, even with a reminder remember the Skip the Month and then they take the fee out while that is what I signed up for sometimes life throws curve balls and we forget anyways..I had to cancel my membership I could not take the chance that I forgot or a curve ball got thrown at me again. But they gave me all my credits in gift cards and that was AWESOME!
THANK YOU!!!
"
“Hello Lori,
We value the comments you made about the VIP program. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia”
"I had an issue with an order I placed being charged incorrectly. I called the 24/7 number and they canceled that order and reordered it with the correct charges applied for me within minutes. "
“Hello Mary,
Thank you for the wonderful review and for taking the time to share your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.
Best regards,
Chad
”
"Bought three pairs of shoes right out the gate with my new member VIP discount!!"
“Hello Caitlin,
Thank you for your awesome review and for sharing this with others. We want to make sure that you are getting more than what you paid for and have an experience that you will never forget when it comes to online shopping.
Best Regards,
Clark
”
"I was a Just Fab customer for a long time then discontinued due to personal reasons then I started back up and its still just as awesome as before! I know the quality and the fit and it's very consistent. I once had an issue some years ago, but they were WONDERFUL about it and I was taken care of immediately
Very happy customer! "
“Hello Courtney,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
”
"Loved the whole order, Thnx "
“Hello Lois,
We're glad that you are loving your purchase! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
”
"Cecilia is a WONDERFUL PROFESSIONAL PLEASANT ASSURING....KNOWLEDGEABLE REPRESENTATIVE FOR JUSTFAB...
SHE COMPLETELY TURNED MY OPINION AROUND WITH HER PLEASANT....KNOWLEDGEABLE.....WORDS.....PLEASE KEEP HER....!!-"
“Hello Sheila,
Thank you for the great feedback regarding our Member Services Team. It has been a pleasure doing business with you. We sincerely hope that all of your future transactions with us will be wonderful. Happy shopping!
Best,
Lia”
"I didn't get the bedroom shoes I wanted for my granddaughter, but the ones I did get are really nice! Makes me want a pair! "
“Hello Brenda,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
”
A rep from JustFab, Samar B., has responded:
“Hello Simka,
Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia”