"I have bought many shoes and have loved every pair. All fit as expected and have always arrived early. Started buying clothes and they are just a great as the shoes. Fit as expected and love them"
"I have been here for a long time now and really enjoy it. I've bought several pairs of boots and other items and have been very satisfied with everything I've received. What they show on line is exactly what you get and I like that....Thank you "
"Shoe are Gorgeous..the pointy ones are a little tight at the front but Hopefully they will stretch but I Love them!! Quick shipping!! Love that!"
“Hello Sophronia,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear that you are not pleased with the fit of our shoes. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
”
"Product was as nice as it was looked in pictures!
Good customer service! "
“Hello Reyyan,
On behalf of us at JustFab, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!
Best regards,
Chad
”
"Not much to choose from in clothes or shoes I could wear to work. Pretty disappointing really."
“Hello Nan,
Thanks for sending your review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
”
"Their in browser chat was broken on mobile and desktop devices, so I couldn’t cancel from there. I stopped receiving email notifications letting me know I would be charged. The quality of their items is below average. And when I called in twice to cancel, when I asked for a refund of my last charge, I was disconnected - both times. Both people who answered insisted on launching into a speech about the benefits of being a vip member (even though I’d already heard it the second time), and it was really strange that both times I asked for a refund I was almost immediately disconnected. "
“Hello Mia,
Thank you for taking the time to leave a review. Your feedback about our product quality and the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth”
"The website was great and easy to find what I wanted"
“Hello Britanie,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!
Best,
Renz ”
"Always happy when I order shoes, boots or clothes!"
“Hello,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
”
"Just when you thought it couldn't get any better, Just Fab comes along! I love your styles and your prices, thank you! You make EVERYTHING easier!"
“Hello Nancy,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.
Best,
Lia”
"I ordered a pair of boots in the wrong size and, the exchange was absolutely flawless. Thank you for the awesome customer service. "
“Hello Susan,
Thank you for the wonderful review and for taking the time to share your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.
Best regards,
Chad
”
"I ordered 3 pairs of boots and received amazing discounts... only spent just
under $11.00, most was tax, can't wait until they come and hope they all fit!!!"
“Hello Ashley,
We appreciate you making a purchase with us. Your service expectations will always be met to the best of our ability. We look forward to hearing from you in the future! Have a fantastic day!
Best,
Lia”
"Quick delivery great fit and quality "
“Hello Selena,
We are glad you are enjoying our products and delivery timeframe! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
”
"I've been looking at those shoes for a little while and because we don't have a lot of snow this year but we do have some cold weather I thought that would be the perfect for day and night walking without my feet getting wet"
“Hello Stephanie,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz ”
"Always an A 1 experience. Love the site and all of the products . Shipping is always fast , Excellent service!"
"I have found so many styles I love. Returns are simply and free. The more you buy the more you save! I love Fab"
“Hello Shanna,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
”
"I enjoyed my experience shopping on justfab "
“Hello Wykeshia,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
”
A rep from JustFab, Samar B., has responded:
“Hello Shelly,
Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in JustFab. We count ourselves lucky for members like you. Have a fabulous day!
Best regards,
Chad
”