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202,294 reviews
4.43 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
4.01/5
Chance of future purchase:
3.69/5
Shipping & packaging:
3.80/5
Customer service:
3.67/5
Return/Replacement policy:
3.81/5
Featured Review


Verified
5/5

2022-09-16

Amazing

"Y’all always have the most cute stuff for great pricing. I’ve never been dissatisfied "

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Rep reply posted 2022-09-16
A rep from JustFab, Samar B., has responded:

“Hello Bryana,

Thank you for taking the time to leave your feedback and for sharing this with others. We're happy to know that you enjoyed our affordable products.

Best Regards,
Clark”


Verified
5/5

2022-09-13

JustFab overall

"Well when I think of JustFab, I think of wonderful awesome perfect timing great selection and easy to navigate this has and will always be my favorite website for shopping for boots I am a lover of boots and I couldn't be more happy with JustFab I would definitely recommend to anyone"

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Rep reply posted 2022-09-14
A rep from JustFab, Samar B., has responded:

“Hello Landis,

Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in JustFab. We count ourselves lucky for members like you. Have a fabulous day!

Best regards,
Chad”


Verified
5/5

2022-09-12

Satisfaction

"The rep made every attempt to resolve my issues."

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Rep reply posted 2022-09-13
A rep from JustFab, Samar B., has responded:

“Hello Lenell,

Happy to hear that your concern was taken care of! We are happy to know that you are satisfied with the services we provided. Have a great day!

Best,
Renz ”


Verified
1/5

2022-09-12

My shoes have not been shipped yet.

"I wanted to get the JustFab deal so I got VIP membership for the first pair. I ordered on the 5th and it’s already the 11th and they have not shipped. Since then I’ve canceled the VIP membership and I guess am just waiting for the shoes to arrive (if they ever do). If they don’t, I’ll need to make some call I guess. Just seems sketchy. At least of have a good bank who will be on my side if anything flys south since I have an email paper trail with them. "

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Rep reply posted 2022-09-13
A rep from JustFab, Samar B., has responded:

“Hello Shawna,

Thank you for taking the time to leave a review. We are sad to know about the negative experience you had with your shoes and that you are thinking of closing your account with us. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad”


Verified
5/5

2022-09-11

Literally love it

"3 shoes? For 50 bucks ? To start ? Need I say more "


Rep reply posted 2022-09-12
A rep from JustFab, Samar B., has responded:

“Hello Tania,

Thank you for taking the time to share your awesome shopping experience with others! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad”


Verified
5/5

2022-09-11

Good company

"Online ordering is great also no real issue with products I have ordered over the years. Thank you "

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Rep reply posted 2022-09-12
A rep from JustFab, Samar B., has responded:

“Hello Marlene,

Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in JustFab. We count ourselves lucky for members like you. Have a fabulous day!

Best regards,
Chad”


Verified
5/5

2022-09-09

A Great variety!!

"I absolutely Love Justfab!!! The selection of items and shoes and accessories are Amazing!!"

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Rep reply posted 2022-09-10
A rep from JustFab, Samar B., has responded:

“Hello Brittanee,

Thank you so much for loving our brand! We're glad you enjoy our unique styles and selections! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!

Best,
Zeth”


Verified
5/5

2022-09-09

Savings

"The more I spent created more saved "

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Rep reply posted 2022-09-10
A rep from JustFab, Samar B., has responded:

“Hello Taralyn,

Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth”


Verified
4/5

2022-09-09

Tough Choices

"I love the selection you have but need a larger selection especially in country boots and sandles"

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Rep reply posted 2022-09-09
A rep from JustFab, Samar B., has responded:

“Hello Christina,

Thanks for sending your review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth”


Verified
5/5

2022-09-08

heels

"fabulous, easy,fun and exciting"

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Rep reply posted 2022-09-09
A rep from JustFab, Samar B., has responded:

“Hello Gail,

Thank you for your review. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!

Best,
Renz ”


Verified
5/5

2022-09-07

Love! Love! Love!

"I absolutely love JustFab! All the styles to choose from and at a great price!"

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Rep reply posted 2022-09-08
A rep from JustFab, Samar B., has responded:

“Hello Heather,

Thank you for taking the time to share your awesome shopping experience with others! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad”


Verified
5/5

2022-09-07

Amazing customer service

"Handled everything I needed! "

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Rep reply posted 2022-09-08
A rep from JustFab, Samar B., has responded:

“Hello Kayla,

Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth”


Verified
5/5

2022-09-07

Great shopping experience

"Convenient, stylish options, acceptable prices, comfortable styles. "

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Rep reply posted 2022-09-08
A rep from JustFab, Samar B., has responded:

“Hello Erika,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth”


Verified
5/5

2022-09-06

Nice options

"They usually have my size & also have a nice amount of options in all shoe types!"

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Rep reply posted 2022-09-06
A rep from JustFab, Samar B., has responded:

“Hello Jieneen,

Thank you for taking the time to leave your feedback and for sharing this with others. We're happy to know that you enjoyed our selections.

Best Regards,
Clark”


Verified
5/5

2022-09-05

Great Shoes, Great Price

"The shows are good quality and you cannot beat the sales! "

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Rep reply posted 2022-09-06
A rep from JustFab, Samar B., has responded:

“Hello Melanie,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad”