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202,294 reviews
4.43 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
4.01/5
Chance of future purchase:
3.69/5
Shipping & packaging:
3.80/5
Customer service:
3.67/5
Return/Replacement policy:
3.81/5
Featured Review


Verified
5/5

2022-10-11

I love shoes

"The right size shoe every time "

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Rep reply posted 2022-10-12
A rep from JustFab, Samar B., has responded:

“Hello Liselotte,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!

Best,
Renz ”


Verified
5/5

2022-10-11

Na

"Simple footwear , easy credit earning."

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Rep reply posted 2022-10-12
A rep from JustFab, Samar B., has responded:

“Hello Leslie,

Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day! 

Best,
Renz ”


Verified
5/5

2022-10-10

Perfect

"Awesome experience. Will be doing again "

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Rep reply posted 2022-10-11
A rep from JustFab, Samar B., has responded:

“Hello Katy,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad”


Verified
5/5

2022-10-10

Pure Excellent!!!

"Excellent and professional customer service!"

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Rep reply posted 2022-10-11
A rep from JustFab, Samar B., has responded:

“Hello Rhonda,

Thank you for leaving a review. We are happy to know that you are satisfied with the services we provided. Have a great day!

Best,
Renz ”


Verified
5/5

2016-02-10

Satisfied customer

"My order shipped in a timely manner and the fit was true to size. I love Just Fab!"


Rep reply posted 2016-03-02
A rep from JustFab, Sherry E., has responded:

“Hello Tiyana,

Great feedback! We sincerely appreciate it and we’re always happy to hear that our members are happy. Hope you have a Fabulous day!

JustFab Member Services”


Verified
4/5

2022-10-10

First time customer

"Found exactly what I was looking for."

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Rep reply posted 2022-10-10
A rep from JustFab, Samar B., has responded:

“Hi Ronnie,

Thank you so much for your awesome feedback! We love being able to provide the products that our members seek and we really appreciate the time you spent sharing your experience. Have a great day!

Best,
Kim”


Verified
5/5

2022-10-09

Excellent

"A great experience. Love ❤️ it "

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Rep reply posted 2022-10-09
A rep from JustFab, Samar B., has responded:

“Hello Deborah,

Thank you for sharing your great experience online! It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience here at JustFab.

Best,
Mary


Verified
5/5

2022-10-07

Can’t wait for boots

"Good deal on boots and cancellation was fast and easy will come back soon "

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Rep reply posted 2022-10-08
A rep from JustFab, Samar B., has responded:

“Hello Mariah,

Thank you for choosing us! We appreciate your feedback. We hope that you'll enjoy your product as much as we enjoyed designing it for you and your needs.

Best,
Renz ”


Verified
5/5

2022-10-07

Love their shoes!!

"Fit perfect even for my daughters "

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Rep reply posted 2022-10-08
A rep from JustFab, Samar B., has responded:

“Hello Montezia,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!

Best,
Renz ”


Verified
4/5

2022-10-06

Beautiful website and really nice products

"Website is beautiful and very easy to navigate. Products are very nice.
"

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Rep reply posted 2022-10-07
A rep from JustFab, Samar B., has responded:

“Hello Geraldine,

Thank you for the great feedback on our products and the website! Rest assured that we will continue providing the best service for members like you. We hope you will always have a nice experience with us. Have a great day!

Best,
Lia


Verified
5/5

2022-10-06

Love love it

"I love my boots that I picked"

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Rep reply posted 2022-10-07
A rep from JustFab, Samar B., has responded:

“Hello Erika,

We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth”


Verified
1/5

2022-10-06

Approval

"I have never had to wait for an approval to purchase from a website. I put in 2 orders and both was canceled. I was asked to put my order back in, in 48 hours. "


Rep reply posted 2022-10-07
A rep from JustFab, Samar B., has responded:

“Hello Jamie,

Thank you for your honest feedback! We are sorry to hear that the order you placed was canceled.  Our Member Services Team will get in touch with you right away.

Best,
Renz ”


Verified
5/5

2022-10-06

The best!

"Efficient service delivery and I love my shoes!"


Rep reply posted 2022-10-06
A rep from JustFab, Samar B., has responded:

“Hello Excel,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad”


Verified
5/5

2022-10-05

Great Customer Service

"The employee who helped me continued to seek out answers until my problem was solved. "

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Rep reply posted 2022-10-06
A rep from JustFab, Samar B., has responded:

“Hello Melody,

Thank you for the wonderful review and for taking the time to share your awesome experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.

Best regards,
Chad”


Verified
5/5

2022-10-05

Shoes

"I love all the products are absolutely beautiful and confortable "

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Rep reply posted 2022-10-05
A rep from JustFab, Samar B., has responded:

“Hello Maria,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and fit. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad”