ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

202,294 reviews
4.43 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
4.01/5
Chance of future purchase:
3.69/5
Shipping & packaging:
3.80/5
Customer service:
3.67/5
Return/Replacement policy:
3.81/5
Featured Review


Verified
5/5

2022-10-04

Fantabulous

"Love the shoes and the great service. :)"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-10-04
A rep from JustFab, Samar B., has responded:

“Hello Carrie,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz ”


Verified
5/5

2022-10-03

Fast shipping

"Great experience, website had everything I was looking for."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-10-04
A rep from JustFab, Samar B., has responded:

“Hello Shantel,

We are glad you are enjoying our website and the shipping process! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth”


Verified
4/5

2022-10-03

It was all right I hope they're closing in the shoes

"It I hope the clothes are like they are in the advertisement issues but so waiting to see"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-10-04
A rep from JustFab, Samar B., has responded:

“Hello Veronica,

Thank you for writing a review! We always like hearing from our members. We are also excited for you to receive your first order. We hope you'll like it and looking forward to receiving feedback from you. Have a great day!

Best,
Zeth”


Verified
5/5

2022-10-03

Fabulous

"Had a wonderful experience, the site was easy to use the choices was great, I would definitely recommend just fab to friends and family. Thanks again"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-10-04
A rep from JustFab, Samar B., has responded:

“Hello Gregory,

Thank you for the nice words that you said about our products and our website. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia



Verified
5/5

2022-10-03

Amazing

"Finding what I like was very easy an it was a great experience. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-10-04
A rep from JustFab, Samar B., has responded:

“Hello Kara,

We're glad you enjoy our unique styles! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth”


Verified
5/5

2022-10-03

Never an issue

"I just love each and every pair of shoes I have purchased from this retailer."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-10-04
A rep from JustFab, Samar B., has responded:

“Hello Michele,

We're glad that you are loving your purchases! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth”


Verified
4/5

2022-10-03

Just not as Fab

"It didn't have what I was looking for "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-10-04
A rep from JustFab, Samar B., has responded:

“Hello Scharika,

Thank you for taking the time to leave a review and your feedback is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.

Best,
Chad”


Verified
5/5

2022-10-03

Happy customer!

"Easy purchase as always!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-10-04
A rep from JustFab, Samar B., has responded:

“Hello Lisette,

Thank you for shopping with us. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one. 

Best,
Lia”


Verified
5/5

2022-10-03

Great service, amazing shoes!

"Great service, amazing shoes Love it!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-10-04
A rep from JustFab, Samar B., has responded:

“Hello Irina,

We are glad you are enjoying our products! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!

Best,
Zeth”


Verified
5/5

2022-10-03

Very cute stuff

"I was so happy I could get stuff for my little ones to. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2022-10-04
A rep from JustFab, Samar B., has responded:

“Hello Lynn,

We're glad you enjoy our unique styles! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth”


Verified
4/5

2022-10-03

Good prices

"Waiting to get it to see the quality of the product "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-10-04
A rep from JustFab, Samar B., has responded:

“Hello Natali,

Thank you for taking the time to share your awesome shopping experience with others! We hope you'll like your purchase and please feel free to give feedback once you receive it. Have a fabulous day!

Best regards,
Chad”


Verified
5/5

2022-10-03

I bought about 4 items and I’m awaiting its arrival to see the quality of the products

"My shopping experience was great as a vip member I was given lots of discounts and free shipping which was the best part of shopping JustFab and being a VIP member"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2022-10-04
A rep from JustFab, Samar B., has responded:

“Hello Andrea,

We are glad you are enjoying our products and VIP promos! We always like hearing from our members. We are also excited for you to receive your first order. We hope you'll like it and looking forward to receiving feedback from you. Have a great day!

Best,
Zeth”


Verified
5/5

2022-09-28

Great

"Great price for nices boots"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-09-29
A rep from JustFab, Samar B., has responded:

“Hello Kandice,

Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth”


Verified
5/5

2022-09-26

Great Deals

"Was able to find just what I needed at the right price. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-09-27
A rep from JustFab, Samar B., has responded:

“Hello Emma,

We are glad you are enjoying our pricing and promos! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth”


Verified
5/5

2022-09-26

Quick and Easy

"I was able to find the items I was looking for quickly that I saw in any ad on facebook and cashout in a timely manner! Can't wait to get my items I have heard great things about justfab!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2022-09-26
A rep from JustFab, Samar B., has responded:

“Hi Anjelica,

Thank you for such a wonderful review and loyalty! You can expect more styles on the website soon!

Best,
Tina”