ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

202,294 reviews
4.43 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
4.01/5
Chance of future purchase:
3.69/5
Shipping & packaging:
3.80/5
Customer service:
3.67/5
Return/Replacement policy:
3.81/5
Featured Review


Verified
3/5

2022-09-05

Disappointed

"Due to the fact I have alot store credits
But when I tried to get the shoes I liked they were sold out of the wide sizes.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-09-05
A rep from JustFab, Samar B., has responded:

“Hello Tiffany,

Thank you for taking the time to leave a review. We are very sad to hear that the shoes in your size are sold out. We value you as a customer and want to make things right! Our Member Services team will be contacting you right away to help you further.

Best,
Chad”


Verified
5/5

2022-09-04

Great value!

"Great value priced clothing, shoes and accessories. Quality is decent and the styles are nice. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-09-05
A rep from JustFab, Samar B., has responded:

“Hello Traci,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad”


Verified
5/5

2022-09-03

Awesome

"I naturally enjoy getting what I need from justfab, it’s even more exciting with me been a VIP"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2022-09-04
A rep from JustFab, Samar B., has responded:

“Hello Vivian,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad”


Verified
4/5

2022-09-03

Always something new to purchase.

"I enjoy shopping for shoes here. You always get a good deal for the price."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-09-04
A rep from JustFab, Samar B., has responded:

“Hello Evany,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad”


Verified
4/5

2022-09-03

Great Sale

"Shopped the 50 % off sale ended up with 5 pairs of boots, sandals, and a hat and spent under $50.00!!!! Luv it!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-09-04
A rep from JustFab, Samar B., has responded:

“Hello May,

Thank you for taking the time to share your awesome shopping experience with others! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad”


Verified
5/5

2022-09-03

Love there shoes !

"I couldn’t believe the discount "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-09-03
A rep from JustFab, Samar B., has responded:

“Hello Thomas,

We are glad you are enjoying our products and promos! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!

Best,
Zeth”


Verified
5/5

2022-09-03

Awesome

"Amazing clothes beautiful colors"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2022-09-03
A rep from JustFab, Samar B., has responded:

“Hello Sarah,

We're glad you enjoy our unique styles! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth


Verified
5/5

2022-09-03

Easy

"Easy and user friendly website "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-09-03
A rep from JustFab, Samar B., has responded:

“Hello Jasmine,

Thank you for taking the time to provide comments and for sharing this with others. We are happy to discover that you like our website and our website. 

Best Regards,
Clark”


Verified
4/5

2022-09-02

Super Merchandise

"Have always been pleased with merchandise I have received.
Customer Service is polite and problem solving, if problem ir question needs addressing
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2022-09-03
A rep from JustFab, Samar B., has responded:

“Hello Chenoa,

We're glad that you are loving your purchases! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth”


Verified
2/5

2022-09-02

Great boots… however…

"I was really excited to buy these boots with one of my credits, but I checked back on the site eight hours later… They were $20 cheaper than what I had just purchased them for!! I could’ve gotten two pairs for the same price. I just think it’s a little shady when companies do this, especially when it’s a membership. "


Rep reply posted 2022-09-03
A rep from JustFab, Samar B., has responded:

“Hello Mattie,

Thanks for sending your review! Your feedback about our pricing and promos is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth”


Verified
5/5

2022-09-01

Excelente

"I loved the shoes. And the price ofrece the first ofertas is ver low. I love Justfab thanks"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-09-02
A rep from JustFab, Samar B., has responded:

“Hello Yamila,

Thank you so much for loving our brand! We are glad you are enjoying our products and pricing! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth”


Verified
5/5

2022-08-31

Happy buyer!

"I have always had good experiences with Just Fab. I mainly buy shoes and bags but have been happy with the few clothing purchases too! The clothes and shoes have always fit as sized."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2022-09-01
A rep from JustFab, Samar B., has responded:

“Hello Cara,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad”


Verified
5/5

2022-08-31

Easy…

"Use credit easy and fast."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-09-01
A rep from JustFab, Samar B., has responded:

“Hello Kathya,

Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!

Best,
Renz ”


Verified
5/5

2022-08-30

Excellent merchandise

"Enjoyable! There's so much to choose from in my size. Beautiful choices."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-08-31
A rep from JustFab, Samar B., has responded:

“Hello Bernice,

We're glad you enjoy our unique styles! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth”


Verified
5/5

2022-08-30

Perfect .

"Excellent service and always is on time"


Rep reply posted 2022-08-31
A rep from JustFab, Samar B., has responded:

“Hello Dorcy,

Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!

Best,
Renz ”