"I have bought many shoes and have loved every pair. All fit as expected and have always arrived early. Started buying clothes and they are just a great as the shoes. Fit as expected and love them"
"I was able to find the items I was looking for quickly that I saw in any ad on facebook and cashout in a timely manner! Can't wait to get my items I have heard great things about justfab!"
"I always love your product! But I want to see more winter boots "
“Hello Mhealine,
Thank you for taking the time to write an awesome review! Check out our new selections on the 1st of the month and we encourage our members to shop at the beginning of the month when the new styles are usually released to ensure availability. Have a fabulous day!
Best regards,
Chad”
"I love all the shoes I've ordered. I would venture to say 10-20 pair haha!! I get super awesome deals and the shoes are great quality. The only thing I wish was difference, is that all sandals, wedges, slippers & tennis shoes all came in the clear plastic totes! Those are SO convenient for travel AND to keep them dust free!! I try to only buy the shoes with the cases. I would 100% buy way more shoes if they came in the cases. Thanks JF for all the sales & discounts!!!"
“Hello Ashley,
Thank you for taking the time to leave a review and your feedback about our packaging is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.
Best,
Chad”
"You guys need to stop giving store credit as the only refund! "
“Hello Stephanie,
Thank you for taking the time to leave a review and your feedback is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.
Best,
Chad”
"Nice Boots comfy and sleek style "
“Hello Dmichael,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your boots! We always strive to provide our valued members with the best styles and fit. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad”
"Loyal customer.....absolutely love every purchase I made...will continue to buy all my boots and shoes from fab."
“Hello Cheryl,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth”
"Quality of material surpassed my expectations & the handbag.... to die for, than you again Just Fab!"
“Hi Susan,
We love your wonderful review! We aim to provide you with products that are not just the best in style but with great fit and quality. It's a goal met for us knowing that you are satisfied!
Best,
Tina
”
"Customer service agent was most helpful"
“Hello Ellen,
Thank you for the wonderful review and for taking the time to share your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.
Best regards,
Chad”
"Lately it has been different than it shows on photos. The material is different and the article isn’t that great than when you actually receive it. It’s a constant cycle of doing returns and using store credit and unable to cancel because I’ll lose my store credits and member credits. That’s how they get you. "
“Hello Stephanie,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our products and that you are thinking of closing your account with us. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad”
"It was easy to navigate & they have a lot of nice styles to choose from."
“Hello Angela,
Amazing feedback on our products and the website! It was really a pleasure doing business with you! Thank you for choosing JustFab. We hope you will always have a fabulous experience with us in the future!
Best,
Mary
”
"All the representatives I talk to this day and the pass are more than qualify as costumer representatives always so attentive so profecional and easy to talk to , thank you very much . Keep up the good work !!"
“Hello Adriana,
Thank you for the wonderful review and for taking the time to share your awesome experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.
Best regards,
Chad”
"I was able to use a reward with additional credits from being an elite member! I love these deals because they allow me to stay ahead of what’s hot!"
“Hello Crystal,
Wow! Thanks for sharing your great experience with your rewards points and the VIP membership! We are truly grateful to you for choosing and doing business with us! Hope to hear more from you in the future!
Best,
Mary
”
"Forever is very good. Love shoes are very confy"
“Hello Eliscruz,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad”
"For some reason I couldn’t remove items from my cart. Items would not save to my cart. It happened with the website and in the app. It was very weird because I don’t usually have that experience with JustFab. "
“Hello Yvonne,
Thank you for taking the time to leave a review. We apologize if you experienced some website technical difficulties. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad”
"The quality is ok but they make you jump through hoops to cancel "
“Hello Brittany,
Thank you for your review. For assistance with your cancelation concern, our Member Services Team will get in touch with you right away.
Best,
Renz ”
A rep from JustFab, Samar B., has responded:
“Hi Anjelica,
Thank you for such a wonderful review and loyalty! You can expect more styles on the website soon!
Best,
Tina”