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202,294 reviews
4.43 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
4.01/5
Chance of future purchase:
3.69/5
Shipping & packaging:
3.80/5
Customer service:
3.67/5
Return/Replacement policy:
3.81/5
Featured Review


Verified
5/5

2022-04-06

Easy and lots of choices

"Great easy and so fashionable. Lots of great choices "

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Rep reply posted 2022-04-07
A rep from JustFab, Samar B., has responded:

“Hello Lisa,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad”


Verified
5/5

2022-04-06

The best

"I have been ordering from JustFab for a very long time. I love the clothes, shoes, etc. I also like their prices and sales. I totally recommend JustFab to anyone who likes to look modern and stylish. "

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Rep reply posted 2022-04-07
A rep from JustFab, Samar B., has responded:

“Hello Emily,

Thank you for your awesome review! We are so fortunate to have members like you who continuously admire our products and services. Have a fabulous day!

Best,
Jane


Verified
5/5

2022-04-06

Everything good

"Very easy, everything is beautiful "

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Rep reply posted 2022-04-07
A rep from JustFab, Samar B., has responded:

“Hello Gabriela,

Thanks for leaving a great review. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a fabulous day!

Best,
Renz”


Verified
4/5

2022-04-05

Satisfied

"I've never been disappointed with JustFab. "

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Rep reply posted 2022-04-07
A rep from JustFab, Samar B., has responded:

“Hi Elizabeth,

We love your wonderful review! It is always our goal to serve you the best we can and we are glad to know that we delivered.

Best,
Cathy”


Verified
5/5

2021-10-23

Not a good fit

"Justfab wasn't a good fit for me. Literally! The shoes/boots never fit right. Either too large, wide or tight. So I decided to stop trying to make it work. But the prices was great. For me, That just isn't enough!"

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Rep reply posted 2021-10-24
A rep from JustFab, Samar B., has responded:

“Hello Robin,

Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in JustFab. We count ourselves lucky for members like you. Have a fabulous day!

Best regards,
Chad”


Verified
5/5

2022-04-05

Excelente

"Very excellent got what I wanted."

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Rep reply posted 2022-04-05
A rep from JustFab, Samar B., has responded:

“Hello Claudia,

We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!

Best,
Renz”


Verified
5/5

2022-04-04

review

"Great customer service- great chat function "

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Rep reply posted 2022-04-05
A rep from JustFab, Samar B., has responded:

“Hello Maureen,

Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth”


Verified
5/5

2022-04-04

Sweet Awesomeness!!

"JustFab always has a Great line of clothing to fit anyone's style."

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Rep reply posted 2022-04-05
A rep from JustFab, Samar B., has responded:

“Hello Mary,

Thank you for taking the time to share your awesome experience with others! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Cheers!

Best regards,
Chad”


Verified
4/5

2022-04-04

Mixed Bag - Good Deals but User Interface Frustrations

"I save my credits and shop sales, so I only paid $5.27 for 3 pairs of shoes. I'm overall happy with JustFab, but I LOATHE their website, especially on mobile. Everything loads at different times (so you misclick and get redirected), there's pop-ups that you can't get rid of, and they take up like 60% of my phone screen. No, I don't want your daily email deals, I want to be able to shop your site. Please make your site more mobile friendly, and STOP with the email pop suggestions. "

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Rep reply posted 2022-04-05
A rep from JustFab, Samar B., has responded:

“Hello Holly,

Thank you for the feedback! We are sorry to hear about your experience on the website. We will be contacting you immediately to help you further.

Best,
Jane


Verified
5/5

2022-04-04

Shoes

"Always great shoes and sales"

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Rep reply posted 2022-04-05
A rep from JustFab, Samar B., has responded:

“Hello Judi,

We are glad you are enjoying our products and promos! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth”


Verified
3/5

2022-04-04

Expensive

"Everything was expensive, even some that said they were on sale, but I had a credit to spend so I went ahead and made the purchases. "

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Rep reply posted 2022-04-05
A rep from JustFab, Samar B., has responded:

“Hello Craig,

We aim to provide affordable products to our members, and we are saddened to hear that we have disappointed you. We value you as a member and your opinion is important to us. Our Member Services Team will contact you immediately.

Best,
Jane”


Verified
5/5

2022-04-04

Love My Shoes!!!!

"Easy to ise website with great deals"

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Rep reply posted 2022-04-04
A rep from JustFab, Samar B., has responded:

“Hello Sherita,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Cheers!

Best regards,
Chad”


Verified
3/5

2022-04-04

Poor quality shoes

"The sole are so hard and my feet killing me all shoes in general they are made poor quality."

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Rep reply posted 2022-04-04
A rep from JustFab, Samar B., has responded:

“Hi Maria,

Thank you for providing feedback about the quality of our items. We always welcome the opportunity to improve our products and services.

Best,
Tina”


Verified
5/5

2022-04-03

Loved

"I love justfab it make me feel women "

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Rep reply posted 2022-04-04
A rep from JustFab, Samar B., has responded:

“Hi Georgia,

We love your wonderful review! It is always our goal to serve you the best we can and we are glad to know that we delivered.

Best,
Cathy”


Verified
5/5

2022-04-03

Great selection

"I had credits and my daughter had fun using them! Lol
She loved finding different choices then what was in a store!
"

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Rep reply posted 2022-04-04
A rep from JustFab, Samar B., has responded:

“Hello Krystine,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad”