"I am extremely happy with KBAuthority. Fast shipping and the shower base arrived in perfect condition. Thank you to everyone at KB..."
"I orded my shower door, received the tracking information and a week later it arrived with no issues. I would order from you again. "
"Great buying experience! Prices were great and delivery prompt. Kudos to customer care reps... they went the extra mile to get a garbage disposal expedited so I could meet an installation commitment. I’ll definitely buy from Kitchen and Bath Authority again. - Thanks"
"Being a loyal customer of this company I realized that I have not reviewed them yet. These people always provided me with the best of their services and products. From the day I made my first purchase I always look up to them for buying any kitchen and bathroom related items. Thank you guys for your consistency !! "
"I would like to say thank you to the entire team of KBAuthority for providing such great products as well as services!! My kitchen and bathrooms are completely renovated now and each and every item you guys delivered to me is awesome. Thank you once again !! "
"I just want to take a moment to tell all of you that KBAuthority have always provided me with the best quality products and delivery service. I am 100% satisfied with them and would love to suggest their services to those people who are looking for buying good quality kitchen and bathroom products at reasonable prices. 5 stars!!"
"I placed an order for a bathroom vanity on February 6, 2019. At the time of purchase there was no indication that the item was out of stock and the site claimed that most items shipped in 3 days or less. I received a confirmation email right away and then shortly after that received another update that the item I ordered was out of stock. The item was expected for delivery March 6, 2019. That date came and went and I called to follow up. I was then told that the item would be in for sure on March 15th due to snow storms. I again said ok and agreed to wait. March 15th came and went with no update on my order status so I called back only to be told the items would not be in until May. I have one bathroom in my house and currently have no sink installed. I canceled the order on March 18th, 2019. It is now March 25th and I still do not have my refunded money and after speaking to costumer service was told it would be a few more days. This company has had $976.65 of my money since it came out of my account on February 6th and I never received my order. After reading reviews online it seems that this company is a backorder nightmare and people wait months for their orders to maybe arrive. Stay away and order from a more reputable source. "
"I ordered 2 faucets on February 2, 2019. 2 days later, I received an email from KB that the faucets were back ordered, and that it may be 2-3 weeks before I received my order. 3 weeks passed and I still hadn't received my order. I contacted customer service, and they had a tough time finding my order. They eventually found my order, and told me that order would arrive shortly. My order eventually arrived on March 23, 2019. The was 48 days following my order. If I knew it would take 48 days to receive my order, then I would have never made the purchase thru KB. There will not be a 2nd time. I have learned my lesson, not to purchase anything else from KB.
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"Bate and switch. They say one thing and do another. The return policy is crazy. Use them for a price match and buy somewhere else. "
"OTHER THAN THE LAST CUSTOMER SERVICE AGENT I SPOKE WITH, (I FORGET HER NAME BUT SHE WAS GREAT) - THE OTHER TWO OR THREE WEREN'T THAT HELPFUL. BASED ON THIS I MOST LIKELY WOULDN'T ORDER FROM THIS SITE AGAIN. "
"I purchased a bar faucet hoping it would work for my normal sized kitchen sink as the goose neck faucets are so large and the one I purchased was smaller in size and height. I was disappointed that it did not work as the spout reach did not come out far enough.There is a 20% restocking fee and
My fedex ground return came out to $46. I am out clise to $120. with nothing to show for it. OUCH!!! If you order from this site you must be 100% sure of the product you are buying or it can be a costly mistake. Unfortunately there are not that many showrooms for plumbing fixtures anymore except for big box stores so I had to make a decision from a picture on-line. Very expensive lesson!!!!!!"
"I requested cancellation two days before being notified the items have shipped and was advised the request was declined at that same time. Requested assistance in steps to return the items I cancelled and haven’t received a response. I plan to dispute the charges with my credit card company if not resolved by early next week"
"I am thrilled with the Delta soap dispenser which I recently ordered from this site. It is absolutely perfect for my washing area. Thank you so much guys for assisting me over the phone evertime I had a query and also for the amazing product. 5 stars from my side !! "
"I was about to cancel my order because I found the sink I wanted at a lower price but KB matched the price to keep me as s customer. And they were so friendly about it!"
"I would like to thank Kitchen and Bath Authority for making my kitchen look so awesome. A few months ago, I had purchased some Kitchen accessories from these guys. The accessories were really amazing and their installation process was also very easy. I am completely satisfied with their services. Great job guys!!"