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5/5

2003-03-11

"Very helpful and great to work with. I explained what I needed and wanted to do with computer & he came up with a great system. I have looked over and over at other companys and could not have gotten all that I did, inc service with price I was given. I am into gameing and also looking to store home videos on dvd and this system is great and was well worth it. I would recommend this company to anyone looking for great service and price. "

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Delivering products on-time
Delivering products damage free
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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
N/A
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall technical support
Being easy to reach
Resolving problems
Being trustworthy
Making decisions on their own
Being knowledgeable
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Customer service being easy to reach
Customer service resolving problems
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Customer service being knowledgeable
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5/5

2003-03-09

"Very helpful, I needed a new system for gaming primarily.
Kevin took the amount that I wanted to spend, my intended use and put together a wonderful new system for us! I could not find any other company that would communicate with us on this personal level. We are very happy with our transaction, and would not hesitate to recommend this company.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being easy to reach
Resolving problems
Making decisions on their own
Being trustworthy
Being knowledgeable
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-03-04

"This company os a-one. They bent over backwards to answer all of my questions in a timely manner and kept me informed as to the progress of the order. There prices were very good and I would not only recommend them but will be buying all of my computer needs from them."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being easy to reach
Resolving problems
Being trustworthy
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-03-01

"Found KC Computers from a NewsGroup posting by the owner in which he said he carried a chipset replacement fan for my Asus A7V133 mother board.
I contacted Kevin by email and he had the part shipped the next morning. Such personal service is really great.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-02-16

"I ordered components to build a system and everything
went well. Good communication and fast shipment. I would
definitely by from him again.
"

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5/5

2003-02-16

"Most excellent transaction. Great (and superfast) communication throughout the process. I had some unique requirements, and Kevin was able to find the components and assemble them very quickly.
This is my first transaction with KC Computers, but I already know that I can trust them and will do business with them again.

"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support

5/5

2003-02-10

"Kevin, of KC Computers helped me design a system for my 14-year old son to get him through his high school years. I did a lot of research and decided to contact him after visiting the TechTV web site; they rated his company highly. I had a specific Samsung flat screen monitor that I wanted and Microsoft's wireless keyboard and mouse. He was able to add those to the system at competitive prices. The reason I would shop through him again is because he recommended the better value components. He didn't push the more expensive options when he felt that I would get close to equal performance from the less powerful/less expensive ones. He returned my e-mails promptly and I received all of the equipment within a week of ordering it. Also, after setting up the computer and testing everything, I desired some changes in the way that Windows was set up. I contacted Kevin and he assisted me immediately. I am very happy with the system that we created and I think that my son will be impressed (I am surprising him with it as an early eigth grade graduation gift). "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being easy to reach
Resolving problems
Being trustworthy
Making decisions on their own
Being knowledgeable
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-02-04

"I got prompt email responses to questions and the price list contains detailed component descriptions. From order submission to shipment was only a few [2-3?] days and everything arrived in good shape. Software was installed too. I would definitely put Kevin and KC Computers at the top of my list for future purchases!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
N/A
Overall technical support
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Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-01-31

"Mr. Chalmers is a pleasure to deal with. When I had a problem with the quality of the on-board audio chipset of the motherboard that I purchased (having mentioned at purchase that I would be using the machine for audio), he proposed a fair solution to the problem. He responded promptly to e-mail before and after the purchase, and was overall a pleasure to deal with. His prices are a little bit higher than what I assume are high-volume dealers, but I would prefer to pay a few dollars more for the excellent service that I received. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
Being easy to reach
Resolving problems
Being trustworthy
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-01-24

"WOW!!!!
I could kick myself for not buying from KC Computers before. And for not finding and using this rating site. I found KC using the information I got here, so I hope this helps others.

KC Computers is in a league of their own. I have never had better service and more helpful advice on any other PC purchase. I've done countless PC hardware and full system upgrades (I currently have 2 desktops and a laptop at home), and none of them has gone as smooth as this one.

I purchased a new case, motherboard, cpu, video card, memory and accessories from KC. They assembled and pre-tested everything to my specs. It was all perfect when it arrived at 3:30 PM and I was sending emails and loading games at 7:30 (I had to fix dinner for my wife).
Without the first class job and products from KC it would have taken days.

The best part is now I'm a customer of KC Computers for good. Kevin is responsive after the sale (ordered more stuff) and is easy to communicate with. He makes you feel like a valued customer.

KC Computers and Kevin Chalker are proof that you don’t have to be a jerk to have a successful e-business.
"

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5/5

2003-01-22

"I want to tell you about my experience with KC Computers.
As a Farmer you would think I would have no time to build our Farm PCs.

Well you are both right & wrong,I make time to build our PCs because we want it done right.

I was building a new PC when I saw the rating for KC Computers & had to check it out. The Whole Lucky Horseshoe Farm, is glad I did.

Building a PC is not new to me, but being treated like a person, in this Resellers RatRace is!

We paid a little more for some parts & saved on others, Shipping was so low it floored us.

Not KC, but the Monitor Supply Co sent us the wrong Monitor & Kevin had the right one in our hands the morning of the following Monday unbelivable. So quick.

KC put the system together & tested it for free & I finished it when it got here. I wonder now why I did not have the whole PC put together by KC for free? Trust that is what I have for them now, but was so hard to find with many past coblers. I built my own so the PC would be reliable.

I am most happy that I can now have the Farms PCs built by KC Computers & the customer service is like nothing you have seen before.

Sure there are places to get parts cheaper. Only when you have problems who cares? Not they, I am sure of that. I found out I can save my time for more profitable work on the Farm & have our PCs & office machines taken care of by people we can trust at KC.

The good Folks at The Lucky Horseshoe Farm give KC Computers a big two thumbs up!

Mike Arthur
"

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Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Being knowledgeable
Being easy to reach
Being trustworthy
Resolving problems
Making decisions on their own
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-01-19

"My computer was assembled and shipped quickly. Quality construction. Tech support is fast and helpful. I'm really glad I decided to buy my pc from kc-computers"

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Is committed to quality products and services
Is easy to do business with
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Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-01-17

"This was my second machine that I bought from kc-computers and I received a quality-assembled product. If you are like me who likes to read up on the technology and spec your machine, but don't have the assembly and vendor experience, then kc-computers is your solution. Let kc-computers deal with the headaches of putting your dream-machine together. As we all know, today’s motherboards talk to everything.

One last thing, email support is outstanding. Even my wife who knows nothing about computers was also impressed.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Overall technical support
Being knowledgeable
Making decisions on their own
Being easy to reach
Being trustworthy
Resolving problems
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-01-15

"I found Kevin Chalker in the alt.comp.periphs.mainboard.asus newsgroup answering computer questions for people like me. I wasn't a customer of his at the time but was impressed with his knowlege and patience with people who needed help but who might never buy from him. Kevin's prices may not be the lowest on the net, but his advice and willingness to help (at ALL hours of the day or night) is a service that I'm more than willing to pay for. My most recent system ordered from Kevin was close to $3000 and I have no reservations about recommending him to my friends and colleagues.
Dave Morrison
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
Being easy to reach
Making decisions on their own
Being trustworthy
Resolving problems
Being knowledgeable
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-01-15

"All dealings with the KC-Computers were excellent. He responded to emails within 2 hours, sometimes within in minutes. Once he responded at 2 in the morning!
I asked for advice on certain products which he responded to thoughtfully and well. (He even recommended components that LOWERED the price of the system!) He assembled, tested, and shipped within 7 days as promised. I ordered a fairly powerful system and it worked great. Packaging was excellent. Price was very fair. Highly recommended.
"

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Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process