"Love ordering from here. I used to order from another online retailer for 10+ years and they COMPLETELY let me down and had zero follow up or care. KITS is much better"
"Very easy to navigate website.
W skibidi "
"I can’t even tell you how many pairs of glasses I have ordered from Kent!! and I love them all, constantly getting compliments on them and the quality is impeccable. I’ve actually gotten three people in my family to purchase them and their old school and they had many hesitations, but, They all extremely happy"
"Took me less than 30 seconds to check out and place my order! The whole process is sooo quick you guys are awesome"
"I was not sure how to translate the script my doctor wrote into an actual purchase, but the customization system allows you to upload a pdf or image of the script and will translate it for you. Super easy to use and quick! I have used kits for glasses before and love how quickly they come and how nice they feel. I have recommended them to friends and family. "
"Kits is amazingly affordable and so easy to order. The glasses are better quality than my more expensive glasses from an optical brick and mortar store. "
"Didn't like how my previous frames fit me, Kits made it possible to find a pair that fit me and make me feel more confident. Great selection and customer service team!"
"All is good.
Kits super fast shipping."
"i have been back and forth with support and nobody is able to figure it out. I had glasses all picked out (designer frames) but sadly couldn't afford the upfront payment. I'm not sure how Kits and GSC can advertise direct billing when it doesn't work and nobody can explain why."
“Thank you for your feedback. We sincerely apologize for the inconvenience you've experienced with our direct billing service. We strive to provide an easy and seamless shopping experience and regret that we didn't meet those standards this time. We will reach out to you shortly to assist and ensure we reach a satisfactory resolution.”
"Billing directly keeps failing to Alberta Blue Cross. Tried multiple times , always fails."
“Thank you for your feedback. We are sorry to hear about the experience with your order, but rest assured, we will get this fixed for you! One of our agents will contact you shortly for further assistance.”
"I have been so happy with Kits ever since I placed my first order. It is literally the easiest way to order glasses. The style options are almost endless, and I have LOVED their affordable sunglasses. I had to stop wearing contact lenses which was a real bummer, but when I discovered Kits, I felt much more comfortable with the glasses option."
"it was a nice and smooth ride through the many frames, easy to try on and see if the frames are suitable or not. Fast check out."
"Very easy interface to use. Loaded very quickly and loved that I could direct bill my insurance. Another win for KITS!"
“Thank you so much for the fantastic review! We're thrilled to hear that you had such a positive experience with our easy-to-use interface and quick loading times, as well as our direct billing feature. Your feedback means the world to us!”
"So easy and affordable!!!!!!!!"
“Thank you so much for your wonderful 5-star review! We're thrilled to hear that you found Kits easy to use and affordable. We truly appreciate your feedback and support.”
"So easy to order. So many options to pick from"
“Thank you so much for the amazing 5/5 star review! We're thrilled to hear that you found ordering with us to be wicked awesome and easy. We're constantly working on providing our customers with a wide range of options to choose from, and we're glad to know that you appreciated it. Thank you for your support!”
A rep from Kits, Kits-AlexM, has responded:
“Thank you so much for your kind words! We are thrilled to hear that you are loving your experience with us here at Kits. We are so grateful for your support and we look forward to continuing to provide you with top-notch service.”