"Easy to do!!!!!!!!!!!!!!!!!!"
"Every time I switched out of the screen the website would delete my order. I had to try and place the order six times before it went through."
“We are very sorry for the trouble you had with our website. Your feedback is invaluable, and we are addressing the issue. A team member will contact you shortly and assist you further. Thank you for bringing this to our attention.”
"Such a great selection of frames, fantastic website, easy orders and A+++ customer service."
“We are thrilled to hear that you love Kits! Thank you so much for your glowing review. Our team is dedicated to providing top-notch customer service, and we are so happy to hear that you had a fantastic experience with us. We appreciate your kind words and are grateful for your support.”
"Was very pleasurable ordering online... with promo coupons and free gifts made it fun"
"The website was uncomplicated and straightforward. The shipping time is stated as 2 to 4 days; I hope it doesn't exceed that. I will definitely post another review once I receive my glasses."
"I like the glasses a lot and the material I recommend 100%"
“We're thrilled to hear that you're loving your new glasses! Thank you so much for the glowing recommendation - it means the world to us!”
""Promotions" where presented large and came out very small -(IE 50% off first pair !! ...but this is ony to to $100 max - and - only after you pay $50 to be a member so 50% turns out to be less than 50$) Even after calling in to make sure I was using the 'right' promo code, with three alternative options offered total reduction was $36 on a $400+ bill. Not worth the time it took to figure it out."
"super easy interface. didn't annoy me"
"Do yourself a favor and try Kits"
"Great products, great prices, too bad the insurance pay direct that was advertised was not compatible with their site. Had to pay out of pocket and claim back "
"So easy to navigate the site and no confusing stuff ! Straight forward and definitely priced better than everyone ! That's why I'm a return customer."
"easy measure size -I like with price and everything"
"I would order more and more often if you had more discounts"
“Thank you for your feedback, and we apologize for any inconvenience. We strive to offer promotions that cater to all our customers and a variety of orders. We will reach out to you shortly to provide assistance and ensure a satisfactory outcome.”
"The store my optometrist is based in quoted me almost $1K for sunglasses. I got a similar designer pair here for 1/3 the price and will get them twice as fast. This site is great!"
“We are thrilled to hear that you had such a positive experience shopping with us! We are always striving to provide high-quality products at affordable prices, and we're so glad that you found your perfect sunglasses at a great deal. Thank you for choosing Kits - we can't wait to see you rocking your new designer shades!”
"This was a very futuristic experience.
I look forward to seeing the results"
“Thank you so much for your review! We can't wait to show you the amazing results!”
A rep from Kits, Kits-AlexM, has responded:
“We are thrilled to hear that you found our product easy to use! Thank you so much for the positive feedback - we truly appreciate it!”