"Easy to put an order. Website user-friendly."
"Last pair sirius was not satisfied didn’t see clearly keep sliding and very heavy "
"Amazing and so easy!!!!!! !!!"
"Easy to find and virtually try lenses and a good variety as well."
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"The process was fun and super easy. I love that we can direct bill to our Canada Life! Thanks so much!"
“We're thrilled to hear that you found the process fun and super easy! It’s fantastic that the direct billing to Canada Life worked out perfectly for you. Thank you for sharing your experience and for being a part of the Kits family!”
"appreciate the interface, easy to log on & purchase first time "
"I love how easy it is to get glasses. I've needed a new pair for years and these ones ship fast and don't require an appt"
"The site is great for looking at different options based on your PD size and there are a large variety to choose from. It is easy to upload glasses into your cart with prescription but the continue shopping feature does not work. It keeps me in the cart and tries to continue with payment and shipping instead of allowing me to go back and **** more glasses. When I was attempting to hit the back button while on my phone it would completely empty my cart. I had to come onto to computer to complete the request and there was still no button available, just pushing back on my browser."
“Thank you for your feedback. We understand how frustrating it can be when features don’t work as expected, especially when you are trying to explore your options. We will certainly look into this matter to improve the functionality of our website. If you have any other concerns or suggestions, please feel free to share.”
"easy to use and navigate! highly recommended"
"Nice price on the lenses I like. I will review once I receive them"
"Excellent service, I recommand"
"My first Kits order got stuck in the mail due to the Canada Post strike. One easy phone call and a helpful customer service rep conversation later, a replacement pair was ordered to be couriered! AND for the inconvenience, I was sent a $30 credit to use later... which I just did :) Thank you, Kits!"
"I found this website on TikTok, it caught my eye (get it lol) because obviously the biggest factor is how inexpensive it is to the mass. I usually get my glasses from the US ( American) websites, which takes long to deliver in Canada and the shipping amount charged is expensive considering the price of the glasses.
Kits works in my favour since I live is Canada.
The website was pretty easy to navigate as well.
I have not got my glasses, and when I do I will for sure leave an honest review. "
"Easy try on feature works great and accurate. Made the decision easy for choosing."
"I just love how affordable and reliable kits is!!"
A rep from Kits, Kits-AlexM, has responded:
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”