"Easy to pick out and easy to find information to help find your size"
"Have great variety of frames to choose from. Pricing is great. Very straight forward and easy buying process"
"Easy to navigate, had exactly what I needed. Good job!"
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you found our site easy to navigate and that you got exactly what you needed. Your feedback means the world to us, and we're so grateful for your support. Keep being awesome!”
"First time to use online eye glass shopping, and it was so easy and fun!"
“Thank you so much for your amazing review! We're thrilled to hear that your first experience with online eyeglass shopping was easy and fun! It's our goal to make the process enjoyable for everyone, and we're so glad you had a great time. Happy shopping, and we can't wait to see you again!”
"Shopping on the website was easy. Filters worked great. My only issue was once an item was added to the cart, it seemed to be unavailable to make changes, such as lense upgrades."
“Thank you so much for your feedback! We're thrilled to hear that you found our website easy to navigate and that the filters worked well for you. We appreciate your insight regarding the cart functionality; we're always looking to improve the shopping experience, and your comments help us do just that. We're glad you chose Kits, and we hope to see you back soon for more easy shopping!”
"Website was very easy to use. I haven’t ordered glasses online before and didn’t even know how to read my prescription properly. You had all the definitions and y’all made it super quick, easy and affordable to get my glasses! There were many cheap trendy options which is perfect if you are on a budget! "
“Wow, thank you so much for your amazing review! We're thrilled to hear that you found our website easy to navigate and that we could help you with understanding your prescription. It's fantastic to know that you loved the trendy and affordable options we offer! Your feedback really motivates us to keep providing the best service possible. Enjoy your new glasses!”
"I've been on several on-line eyeglass sites and your's was the easiest to find glasses and also to check out. Also the best price. thank you"
“Thank you so much for your amazing review! We're thrilled to hear that you found our site easy to navigate and that you got the best price on your glasses. Your satisfaction means the world to us, and we can't wait to serve you again!”
"I’m hoping that this will be a great experience. It’s my first time purchasing so I don’t have much to say just yet. I’m hoping for a good time so let’s hope!"
"The checkout button was not easy to see and left me frustrated and stuck."
"I broke my current frames and couldn't use for driving."
"This is my first time purchasing glasses and contacts from kits and it was amazing. Website was super easy to navigate and the selection of glasses was vast. I love you're able to try them on before purchasing and their contact lenses prices are unbelievable. There was even a promo code for shipping charges and for upgrades on glasses. I'm looking forward to receiving my order and their return policy is pretty fantastic as well. I Can See Clearly Now that I should have been purchasing glasses and contacts from here all along!!!"
"Easy and fast, great selection!"
“Wow, thank you so much for your amazing review! We're thrilled to hear you found our selection fun and fierce, and that your experience was easy and fast! Your support means the world to us, and we can't wait to keep providing you with great options.”
"First time shopper. Process so smooth. The measurements were provided virtually, which was great."
“We are thrilled to hear about your wonderful experience! Thank you for choosing Kits for your first shopping journey with us. It’s fantastic that you found the process smooth and appreciated the virtual measurements. Welcome to the Kits family, and we’re excited to see you again soon!”
"I'm excited for my order to arrive and that the glasses are inexpensive enough that I can order multiple pairs for some variety. I was apprehensive about not being able to try them on before ordering, so a generous return policy was a must for me. My only complaint is that I can't edit my lenses once I've put them in the cart, so then I have to start from scratch with a pair of frames if I've changed my mind about, say, blue-blocking lenses, and then trash the original pair. But hey, it's just an extra couple of steps, not a huge deal."
“Thank you so much for your thoughtful review! We're thrilled to hear that you're excited about your order and that our affordable options allow you to get multiple pairs. It's fantastic to know our generous return policy gave you the confidence to shop. We appreciate your feedback about the cart experience; we’re always looking for ways to improve and make your shopping journey even smoother. Stay tuned for your fabulous new look – we can't wait for you to rock those glasses!”
"Love getting my eye care products with kits. They have all the brands that I love plus their stylish own products that are amazing quality "
“Wow, thank you so much for your amazing review! We're thrilled to hear that you're loving our eye care products and finding all your favorite brands with us. It's fantastic to know our stylish own products are impressing you as well! Your support means the world to us, and we can't wait to continue providing you with the best eye care experience. Keep shining!”
A rep from Kits, KitsAndreaM, has responded:
“Wow, thank you so much for your amazing review! We're thrilled to hear you had a quick and straightforward experience with us. It's fantastic that you enjoyed our variety of frames and found our pricing to be great! We strive to make the buying process as easy as possible, and your feedback truly motivates us. Thanks for being a part of the Kits family!”