"Even easier than the first time, prescription was still saved and valid and I didn’t have to input everything. "
"Absolutely how easy it is to place an order. Also love the pupillary distance measurement tool. "
"So easy to order, fast service, and great glasses."
"Great quality and fast shipping"
"Appreciate what you do driving efficiency in the optics industry! The consumer journey was overall smooth, but I would appreciate further support with sizing of glasses. The analysis of my face shape functionality was smooth, but had to leave the site to gain an understanding on how to use the data in sizing my glasses. Still a 5/5 experience so far.
-Thomas"
"Second order with Kits and I’m so excited to get them! I will literally have a new pair for every day of the week! "
"Jute un Gros Bon Sens! merci!!!"
"The process with my insurance was quick "
"there is no edit option once the lens are chosen. that needs to be added"
"Excellent service and Good prices! Will keep coming back "
"Love the selection of frames. Excited to receive my order to see of it is as good as it looks online."
"Thanks for saving my RX and the special Black Friday deals yaaa"
"Was a bit similar to other sites but nice "
"Payment was declined but I was charged"
“Thank you for reaching out and letting us know about the payment issue. We will review the details of your order and payment to adress this issue. Our team will reach back to you shortly with an update.”
"Great selection for all face shapes and styles, functional website, was a little glitchy with trying on feature. "
A rep from Kits, Kits-AlexM, has responded:
“Thank you for sharing your thoughts with us. We understand the importance of being able to easily edit items in the cart and we will be sure to pass this suggestion along to our development team for consideration in future updates. We appreciate your patience and your valuable input as we work to improve our service. If you have any further questions or need assistance, please don’t hesitate to reach out!”