"Just a little problem with prescriptions. I was ordering 2 different pairs with differents prescriptions. I uploaded both but the system kept on using my old prescription for both pairs. Entered manually and it was all fine. Thanks for such a great deal"
"A great selection of lenses - easy to use website and unbeatable prices! "
"so much better prices than stores"
"It's easy to order your glasses and you have plenty of information on what you should be ordering to get the right glasses for you."
"Found more than I wanted great sale too"
"ordering is very easy and the help is clear. "
"Contacts were double the price since March - had a hard time trying to just pay rather than using some 3rd party payer"
"How come the blue light blocking is 340$"
“Thank you for your feedback! We understand your concern about pricing and want to clarify that the cost for the blue light blocking feature is $40. This amount has been correctly reflected in your order. If you have any additional questions or concerns about your order, we’re here to help. Please feel free to reach out, and we’ll assist you right away.”
"Kits is always easy and super quick on checkout. Shipping can take some time but normally pretty quick considering I do not pay extra for quicker shipping. They’ve gotten more stylish frames lately that fit small faces so I’m super excited to try some new ones. "
"expensive and very cheap quality "
"Placed my first order moment's ago, and for someone with a stronger prescription, the deal is too good to pass up! I grew up going to the standard B&M shops and with the indexing and frames, my glasses were $1000 a pair. I would only get a new pair every 5 years or so, relying mostly on contacts. But with KITS I have two new pairs on the way for less than a box of my contacts! Even if they're not the best glasses I've ever owned, I've spent more money on stupider things! And still, if the quality of their website and ordering process is any indication of their product, I'll be a regular customer, for sure! "
"I am glad that I found KITS which was suggested by my cousin. It has been an amazing experience to buy a pair of sunglasses. I am excited to wear them and how would they look on me. I have found them elegant and classic at the same time with a tint of charm on it!!"
"Quick and easy ! No need to send tax "
"Such an easy process now that you direct bill. Such a bonus! "
"Such a simple way to get contacts. "
A rep from Kits, Kits-AlexM, has responded:
“Please note that our pricing can fluctuate based on various factors, including supply chain changes, market demand, and provider adjustments. Our team is currently reviewing your account and will reach out to you shortly with the best available offers to make your reorder experience as smooth and cost-effective as possible.”