"Lots of options to choose from, wonderful prices and a variety of lenses so you can have a complete shopping experience without leaving home."
"First time - easy and great!
Glad items back in stock!"
"Easy picking out and measuring my face for a cute new look. "
“Thank you so much for your amazing review! We're thrilled to hear that you found our frames easy to choose and that they helped you create a cute new look. Your excitement truly brightens our day! We're here to support you with all your eyewear needs!”
"Much discount, many free thing"
“Thank you so much for your fantastic review! We're thrilled to hear that you're very satisfied with your experience and enjoyed the discounts and freebies. It's always our goal to provide great value to our customers, and your feedback makes it all worthwhile! Keep enjoying all the amazing things we offer!”
"Not as many frames in my size or prefered style, but I found 2 that I think will be ok. We will see when they arrive!"
“Thank you for your feedback! We're thrilled to hear you found some great deals on our site! We're always working to expand our selection, so we appreciate your input on frame styles and sizes. Can't wait for you to receive your frames – we hope you love them! Your support means the world to us!”
"This is my 2nd pair of glasses from kits. The 1st ones are in great condition after a year. Just wanted something new."
“Thank you so much for your fantastic review! We’re thrilled to hear that you’re a repeat customer and that your first pair is still in great condition after a year! It’s awesome to hear you’re enjoying your new pair too. We can’t wait to see how you rock your new glasses!”
"I knew I always needed glasses. I lost the 1st pair I had when I was 16. Never got another pair. Finally did and with their easy online sight I was done in less then 20 minutes, from choosing a pair to putting in my prescriptìon to paying. The trying on a virtual pair helped alot. Thanks Kits, Sharon. L"
“Wow, Sharon! We're so thrilled to hear that you finally got your glasses after all those years! It’s fantastic that our online process made it easy and quick for you—less than 20 minutes is amazing! We're glad that the virtual try-on feature helped you choose the perfect pair. Thank you so much for sharing your experience and for the kind words! We appreciate you trusting Kits with your eyewear needs and can’t wait to see how fabulous you look in your new glasses!”
"Prices are reasonable and the company has very good reviews. This is my first time purchasing from Kits. I hope that I like these glasses. "
“We're thrilled to hear you found the ordering process easy and that you appreciate our prices! Thank you so much for trusting us with your first purchase. We can’t wait for you to experience your new glasses! If you have any questions or need assistance, we're here for you! Enjoy your shopping experience!”
"I'd never bought glasses online before...and total winn! thanks"
"I've ordered multiple shipments from Kits over the past couple years, only been disappointed once and customer service was FANTASTIC in helping me exchange for a different pair, no hassles at all. I recommend this site to everyone I know, because being able to see should not cost hundreds of dollars. "
"I am blown away! Incredible service, easy, and love the glasses! "
“Wow, thank you so much for your amazing review! We’re thrilled to hear that you’re blown away by our service and absolutely love your glasses! Your satisfaction means the world to us, and we can’t wait to serve you again!”
"Title should say it all. Customer services calls it a "glitch""
“Thank you for bringing this to our attention, and we apologize for the inconvenience caused. We will review your order right away and ensure that the issue is resolved. A member of our team will contact you shortly to assist with this matter.”
"Price keeps getting higher and higher may have to start looking for a different place to get contacts."
“Thank you for your feedback. We understand your concern regarding the pricing. Please note that the price is influenced by the manufacturer’s costs, which can fluctuate over time. One of our team members will give you a call shortly to go over your options and assist you further. We truly appreciate your business and hope to continue serving you!”
"I LOVE kits…awesome selection and great quality ! Xoxoxox"
"Great selection and reasonable prices.
All of the measurements associated with the purchase of glasses make it complex. I still have my fingers crossed that they glasses fit.
I was surprised about the option to purchase insurance the delivery at additional cost. As an on-line retailer, I would not have expected added costs to insure the shipment."
A rep from Kits, Kits-AlexM, has responded:
“Wow, thank you so much for your fantastic review! We're thrilled to hear that your first experience with us was easy and great! It's also wonderful to know that you’re excited about our items being back in stock. We can’t wait to serve you again soon!”