"I could buy a single box of lenses, and was very pleased about it, since my both eyes have the same prescription and I just wanted to try lenses again after not wearing them for a long time. Shipping is not included, but all other websites were forcing me into buying more than a box (one box per eye or a minimum price before checkout was required)."
"Super quick, easy, and cheap. I LOVE"
"The price is about 20 too much especially with $9.95 standard shipping. If it wasn't for the promo discount I would have gone elsewhere "
“Thank you for your feedback. The pricing is based on the manufacturer's cost, but we understand your concerns and appreciate your input. We'll review the discounts and will reach out to offer further assistance. If you have any other questions, feel free to let us know. We're here to help!”
"Placed my first order through KITS a couple years ago and I've been buying from them ever since. They have great options and great prices!"
“Thank you so much for your incredible feedback! We're thrilled to hear that you found your first order so fantastic and that you've continued to choose KITS since then! Our team works hard to provide great options and prices, and knowing that you're happy with your experience truly makes our day. We can’t wait to serve you again!”
"After being referred by my friend, I decided to shop for a new contact lens provider that is covered by Sun Life. So far my experience has been great. "
“Thank you for sharing your wonderful experience! We're thrilled to hear that you found us through a friend's referral and that your shopping experience has been great. Quick and easy is exactly what we strive for! We're so glad you're enjoying our services and look forward to serving you for all your contact lens needs.”
"Didn’t know I could get stylish quality glasses for so cheap. I am now obsessed "
“Thank you so much for your amazing review! We’re thrilled to hear you love the quality and style of your glasses. It's fantastic to know we could surprise you with great prices! Your enthusiasm makes us so excited to keep providing you with fabulous options. Happy wearing, and we can't wait to see how you rock your new look!”
"This is my second time and I like the glasses "
"Pretty good. It was pretty good. Also let me direct bill because I'm actually not able to. It just loads infinitely. That would be really convenient. Thanks. "
“Thank you for your feedback! We're glad to hear you had a good experience overall. We'll look into the issue with direct billing and will give you a call to assist further. If you need anything else in the meantime, feel free to reach out. Thanks again!”
"Nice and easy! Great styles to choose from. Great virtual try on - works well."
“Thank you so much for your fantastic review! We're thrilled to hear that you found our styles easy to explore and that the virtual try-on worked well for you. It's always our goal to make shopping a breeze, and your feedback truly brightens our day. We can't wait for you to enjoy all the amazing options available!”
"Very easy to order. Hope the size will fit as the frame size does not really make sense (large frame with a 19 mm nose bridge??). Hope for the best. "
“Wow, thank you so much for your fantastic review! We completely understand your concerns about the sizing—sometimes it can be a bit tricky. Rest assured, we’re here to help if you have any questions or need assistance. We’re excited for you to receive your order and hope it fits perfectly!”
"easy and convenient to order - a lot of detail - and that's good!"
"The site was easy to navigate, follow the on-screen instructions and you are ready to go. I am looking forward to my new glasses arriving. "
"Setting up billing address when creating account would not give the option to switch to Canada"
“Thank you for your feedback! We’ve confirmed that your order went through with the correct billing and country region set to Canada. If you encounter any other issues, feel free to reach out. We’re here to help!”
"Now that I can bill my glasses directly to my insurance, the ease at which i can buy new glasses has increased 10000% fold. I've been buying glasses and sunglasses from Kits for 5 years and have loved every pair. "
"Excited to try 4 new pairs of glasses for cheaper than 1 pair from an optometry store."
“Wow, thank you so much for your amazing review! We're thrilled to hear that you found our glasses cute and trendy! It's fantastic that you can try out multiple pairs without breaking the bank. We can't wait for you to enjoy your new looks! Happy styling!”
A rep from Kits, Kits-AlexM, has responded:
“We're thrilled to hear you love our service! Your enthusiasm for the quick, easy, and affordable experience means the world to us. Thank you for sharing your amazing feedback!”