"I love love every frame I have purchased from Kits and will definitely be purchasing more, I love changing up my style and showcasing new glasses "
"Try on feature works off an on. Doesn't work for all glasses."
"I loved that I could try on many of the frames virtually. So many options in regular glasses. I do wish for a few more options with sunglasses frames. Checkout was simple and quick. "
"I liked that they have my information about my contacts and make it easy to refill a prescription. "
"Very easy to order and great options."
"It said I would get free shipping on orders over $60. Then i added another pair of glasses to the cart and the free shipping dollar requirement increased to $129. "
“Thank you for your feedback. We apologize for the confusion regarding the free shipping threshold. To clarify, the free shipping offer applies to glasses orders over $129. We're sorry for any inconvenience this may have caused and appreciate your understanding. If you have any other questions or concerns, please don't hesitate to reach out.”
"Amazing selection at a good price"
"quick and tech friendly eye csre at the comfort of your home."
"easy and super PROFESSIONAL!"
"lots of deals and usually a coupon as well"
"Easy to order, upload prescription, pay & boom! You’re done!"
"I choose glasses very easily and no problem for entering prescriptions
I hope everything will be as I thought .
Thank you"
"My wife and brother both tried it a d liked it! Styles are nice, site is user friendly and prices are crazy! "
"This is my second purchase from KITS and I couldn’t be happier.
The prospect of buying a couple pairs of glasses from the “other guys” wasn’t something I was looking forward to; being on a tight budget, it was a prohibitively expensive proposition.
Now thanks to KITS, I have four pairs of glasses and a pair of sunglasses for LESS than the cost of a single pair from the guys down the road.
I’ll be a customer for as long as these guys are around! "
"Overall experience is great, easy to input prescription to incorporating add-ons to the lenses. As well, theres always some sort of deal and from previous orders, shipping is always fast. Always recommend it to individuals, especially it is a Canadian company as well. "
A rep from Kits, Kits-AlexM, has responded:
“We're sorry to hear that you’re having trouble navigating our site and that the try-on feature isn’t consistently working for you. We understand how important it is to have a seamless experience when shopping for glasses. Your feedback is valuable, and we’re continuously working to improve our features. If you’re experiencing specific issues, please let us know, and we’d be happy to assist you further.”