"Easy to use website. Great prices. "
"I have been dreading shopping for and ordering glasses and have putting it off for weeks..
I literally chose glasses and lenses in under five minutes with zero stress.
And an amazing price. At a time where I really need it to be an amazing price!
Will definitely be using Kits again! "
“Thank you so much for your fantastic review! We're thrilled to hear that you found the ordering process so quick and stress-free—it’s exactly what we aim for! Plus, it's wonderful to know that our pricing helped you when you needed it most. We truly appreciate your feedback and can’t wait for you to enjoy your new glasses! ?”
"Things keep being added to my cart even after I delete them"
“We're sorry to hear you're experiencing this issue with your cart. Please try clearing your browser cache or using a different browser to see if that resolves the problem. If the issue persists, feel free to reach out to our customer support team for further assistance. We want to ensure you have the best possible shopping experience. Thank you for bringing this to our attention.”
"Thanks so much, with direct billing, I got TWO pairs of high RX glasses for $14. "
“Wow, thank you for sharing your fantastic experience! We're thrilled to hear that our direct billing made it so easy for you to get two pairs of high RX glasses for just $14! Your satisfaction means the world to us, and we're excited to continue providing you with amazing options. Enjoy your new glasses!”
"I have purchased many glasses and all have been amazing!"
“Wow, thank you so much for your fantastic review! We're thrilled to hear that our glasses are helping you see clearly without breaking the bank! Your support means the world to us, and we're excited to continue providing you with amazing products. Keep enjoying your new glasses!”
"This was the simplest process I’ve had with online glasses shopping. They gave me all the prompts and accurate info. Kits I’m a HUGE fan! "
“Wow, thank you so much for your amazing review! We're thrilled to hear that your experience with our online glasses shopping was so easy and enjoyable. It's fantastic that our prompts and information helped you every step of the way! We're beyond excited to have you as a HUGE fan of Kits! Your support means the world to us!”
"As kits website lists CanadaLife insurance covered. In fact we did not found in drop down selection menu in insurance claim. such a poor service. Why do you even highlights when it is not even there? just to fools customers. "
“Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience you've experienced. Canada Life is indeed part of our direct bill option, and it should be available for selection. One of our team members will reach out to you shortly to assist with your claim and make sure everything is processed smoothly. We appreciate your patience and value your feedback as it helps us improve our services.”
"Well its my first huy hope its good"
“Wow, thank you so much for your awesome review! We're thrilled to hear you're excited about your first purchase! We can't wait for you to experience all the amazing things our products have to offer. Your enthusiasm means a lot to us, and we're here to support you every step of the way! Enjoy your journey with us!”
"I liked the try on feature, It made the online glasses shopping experience efficient. Recommended. "
“Wow, thank you so much for your fantastic review! We're thrilled that you had a nice experience shopping with Kits and enjoyed the try-on feature. Making online glasses shopping efficient and fun is what we aim for, and your recommendation means the world to us! Happy shopping!”
"The ordering from Kits was quick and easy!!"
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you found the ordering process quick and easy! Your satisfaction means the world to us, and we can’t wait to serve you again!”
"The hardest part about all of this was picking which glasses I wanted to get. It took me over 3 days to decide, as they have so much of a selection to choose from, but it was also fun. Can't wait for them to arrive. Being able to bill directly to your third party drug plan provider was a lovely added bonus to this whole process. "
"Super easy to order I will let ya know how they go"
"Left my cart for five hours, came back, and it was empty. Otherwise, great experience with the website ordering process."
“Thank you for sharing your experience! We're thrilled to hear you had a great time with the website ordering process. We truly appreciate your feedback about the cart clearing too quickly. We're always looking for ways to improve, and your input is invaluable. Happy shopping!”
"the order process was easy and promo codes were added quickly. The customer service has been positive, timely help and communication."
“Thank you so much for your fantastic review! We're thrilled to hear that you found our order process easy and that the promo codes were applied quickly. We love making your shopping experience as smooth as possible! Your sharp look awaits – enjoy your purchase!”
"I was having trouble with billing insurance. The online chat help (at first AI, but then a real person), helped and it we figured it out quickly,."
A rep from Kits, Kits-AlexM, has responded:
“Wow, thank you so much for your amazing review! We're thrilled to hear that you found our website easy to use and that you snagged a great deal! Your satisfaction means the world to us, and we can't wait to serve you again. Happy shopping!”