"This is my first time ordering through Kits. Your selection had exactly what I was looking for and the prices are fabulous! I just hope the quality is adequate. I found some frames that are outside of my typical comfort zone, so I didn't want to spend a ton of cash. This is a great way for me to try out some new styles without a huge commitment of dropping tons of money. "
"Quick and easy reorder process with quality well priced products! "
"So excited about these new glasses. Hope they add more variety soon. "
"Easy, affordable and great experience"
"Can't believe 3 pairs for that price"
"Easy to reorder with quality products "
"Simple and quick order for contacts and glasses!"
"Very hard to navigate the site"
"fast and easy; very good experience"
"So easy to order! Lots of choices!
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"Ellie is very accommodating and very beautiful and a fun person. Please give her a raise. we appreciate her kindness and loyalty. "
"gr8 experience overall, keep it up"
"Hopefully they are as good as what the guy on radio said. Web site is pretty easy to use."
"Answered my email very fast and accommodated me, with my request."
"Couldn't be easier. Loving the first time user discount."
A rep from Kits, Kits-AlexM, has responded:
“Thank you for your feedback. We're sorry to hear that your shopping experience on our website was not up to your expectations. We take this seriously and will reach out to you soon to better understand the issues you faced and assist in any way we can. Your satisfaction is important to us, and we appreciate your patience as we work to improve.”