"Book was a good Price
Fast delivery
Easy Return"
"Very easy to order, books came in quickly even during the holidays."
“Good morning!
I am so happy we were able to fulfill your order on time despite the holidays! I have sent a gift to the email on file for your positive feedback.
Happy New Year,
Kate ”
" I ordered 2 books for school and had to call 2 times during a week and a half because one of my books not only did not ship but was not being processed. I was assured that my book would ship In a couple days, and that the delay was due to the season. I then get a email stating that the book actually was never in stock. I waited 2 weeks for a book that was supposed to ship in 3 days that wasn't in stock. Thank you. I won't use this website again."
“Good morning!
I apologize that your recent order has not yet shipped. I have sent you an update to the email on file.
Thank you for your willingness to work with me,
Kate ”
"I love Knetbooks because it's very cheap and every student can afford renting from Knetbooks. The best thing is free shipping both ways. "
“Good morning!
Thank you for your positive feedback! I noticed you have been with us since 2013. I have sent you a gift to the email on file for your continued loyalty!
Happy New Year,
Kate ”
"Easy to maneuver and find my book. Shipped and delivered quicker than expected. I found my new favorite site."
“Good morning!
I'm happy to hear that we exceeded your shipping and delivery expectations. I have sent you a gift to the email on file to say "thank you" for the positive feedback.
Happy New Year,
Kate ”
"I am still waiting for my textbook, I am very dissatisfied, probably won't use this site again."
“Good morning!
I apologize that you have not yet received your rental item! I know that school textbooks can be a time sensitive matter. I have emailed you an update to the email on file.
Happy New Year,
Kate ”
"Super easy to order and received an great time! Books are in great shape too!"
“Good morning!
I'm happy to hear that you had a effortless ordering process and you are happy with the item you received! I have sent you a gift to the email on file for the positive feedback.
Happy New Year,
Kate ”
"Great price. Item just as described and fast shipping "
“Good morning!
I'm happy we could send you exactly what you ordered! I have sent a present to the email on file for the positive feedback!
Happy New Year,
Kate ”
"Books in great shape, fast shipping, awesome prices!!!!"
“Good morning!
I'm so happy you were satisfied with the condition, shipping speed, and price of your rental! I have sent a gift to the email on file!
Happy New Year,
Kate ”
"Excellent service and speedy delivery"
“Good morning!
Thank you so much! In the spirit of providing you with excellent service I have sent you a gift to the email on file.
Happy New Year,
Kate ”
"I got my book much sooner than expected and they beat Amazon and Cheggs prices. "
“Good morning!
I'm happy to hear that you got your item faster than expected! I have sent a gift to the email on file to thank you for your positive feedback.
Happy New Year,
Kate ”
"good price and quick delivery"
“Good morning!
I am happy we could get your your textbooks quickly! I have sent a "thank you" to the email on file.
Happy New Year,
Kate
”
"I wish I had known about this site, two semesters ago. Boy was I ripped off by my bookstore. Ordering was fast, the book came in time, I'm a happy camper. I have "eyed" another book for one of my classes but can't order until I know if the teacher will be using the access code; I pray the teacher won't so I can save more money...for snacks. Lol"
“Good morning!
I"m so happy we were able to help save you money for the most important thing (nibbly food of course!). I have sent a thank you to the email on file for your positive feedback.
Happy New Year,
Kate ”
"I discovered Knetbooks.com. I found the books I needed. I easily created an account and within days had my order.
Satisfied and will use next terms."
“Good morning!
I'm so happy to hear that you had an excellent experience with us. I have sent a gift to the email on file as a "thank you" for your positive feedback.
Happy New Year!
Kate ”
"I love that Knet has different rental periods. My school does 10 week sessions, so a semester is to long and short term is to short. Quarter is still a little to long, but allows me to get my books early and sometimes that saves me money."
“Kristeen,
Thank you so much for your positive feedback! I'm glad we're able to cater to your shorter courses. I've sent a gift to the email on file to say "thanks."
Happy New year,
Kate ”
A rep from Knetbooks.com, Kate - Customer Service, has responded:
“Good morning!
I am so happy we were able to exceed your expectations! I have sent a gift to the email on file as a "thank you" for your positive feedback.
Happy New Year,
Kate ”