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Verified
5/5

2019-01-17

Knetbooks is Worth the Search

"Great transaction. Best rental prices and fast delivery."


Rep reply posted 2019-01-23
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“So glad you found us! -Kate”


Verified
5/5

2019-01-17

The rental book was quite new without any marks inside

"Took little longer to arrive than i expected though. "

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Rep reply posted 2019-01-23
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Thanks for choosing Knetbooks! -Kate”


Verified
5/5

2019-01-17

Great Service!!

"My books arrived quickly and were great condition! I have used Knetbooks.com in the past and always have an awesome experience with them."


Rep reply posted 2019-01-23
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“That's awesome! We appreciate you choosing us! -Kate”


Verified
5/5

2019-01-17

Hot-diggity-DAWG!!

"I've used Knetbooks for each of my last 5 semester at Eastern Florida State College! Love their free shipping, low prices, and superb quality. Fully intend to continue using this site for many more college semesters to come!! :)"

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Rep reply posted 2019-01-23
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“That is awesome!! Thank you so much for choosing us! -Kate”


Verified
5/5

2019-01-17

Great experience

"Rented a couple books for college class. Books received were delivered fast. Books were in good shape. Return was easy too. I will return for more rentals! Great Job!! "

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Rep reply posted 2019-01-23
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Thanks for choosing us! -Kate”


Verified
5/5

2019-01-16

Fast and easy!

"The whole process from beginning to end was fast and easy! "

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Rep reply posted 2019-01-23
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Thanks for choosing Knetbooks! -Kate”


Verified
5/5

2019-01-16

Superb Rentals

"Books came faster than expected and in very good condition. Will definately use Knetbooks again on the future."

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Rep reply posted 2019-01-23
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Thanks for choosing Knetbooks! -Kate”


Verified
1/5

2019-01-16

Terrible

"I will never rent books from your company again. Books never arrived, and school had started. When I called you guys you told me you didn’t have books in stock to resend. Had to find books from other companies and pay high cost to expedite shipping. "

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Rep reply posted 2019-01-16
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Hey Shannon!

I'm so sorry to hear that your items were not delivered. A full refund has been issued on the order. Please allow 3-5 business days to receive those fund back to the card on file. We do hope that you choose give Knetbooks another chance in the future.

Thanks!
Kate”


Verified
5/5

2019-01-16

great place to get your textbooks!

"I always come to this site first and always find the books I need for school at the lowest prices around. highly recommend. "

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Rep reply posted 2019-01-23
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“We're glad to hear that! Thanks so much for choosing us! -Kate”


Verified
2/5

2019-01-16

Still don’t have them

"I ordered my textbooks about two weeks ago, and they still haven’t arrived as promised. I already started my classes and need my books. Don’t know what to do since I also stopped receiving updates for the location of the textbooks. The last time I also tried ordering, the company experienced an outage and all shipments never went through. At least they gave me in-store credit. "

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Rep reply posted 2019-01-16
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Hey Isabella!

I'm sorry to hear about the delay. Per the tracking your order is scheduled to be delivered to you today 1/16/19. If you have further questions or concerns please contact customer service at 1-888-388-9909.

Thanks!
Kate”


Verified
5/5

2019-01-16

Excellent Service

"Books were shipped quickly and were received several days earlier than expected."

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Rep reply posted 2019-01-16
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Hey! We're so glad you were able to find what you needed! Thanks for choosing Knetbooks! -Kate”


Verified
4/5

2019-01-16

Would rent again

"Great price and fast delivery. Book was in good condition."

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Rep reply posted 2019-01-16
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Hey! We're glad you found what you needed! Thanks for choosing Knetbooks! We look forward to your future rentals. :) -Kate”


Verified
1/5

2019-01-16

Didn't receive book

"No book at all wasting money and time"

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Rep reply posted 2019-01-16
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Hey Mamlakat!

Per the tracking this item was delivered 1/11/19 by USPS. If you have not received this package please contact USPS as we are required to honor valid delivery confirmation. If USPS can provide documentation stating the item was not delivered or delivered to an incorrect address we can offer a replacement or refund. If you have further questions or concerns please contact customer service at 1-888-388-9909.

Thanks!
Kate”


Verified
5/5

2019-01-15

Amazing !!!

"I received my book in amazing condition. It was easy and affordable. "

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Rep reply posted 2019-01-16
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Hey, Brittany! Glad we could help you find what you needed and help you save money at the same time! Thanks for choosing Knetbooks! -Kate”


Verified
3/5

2019-01-11

Sub-par quality, but great customer service

"At the very least they contacted me. I was expecting to get a proper textbook. Instead I received a mangled loose-leaf mess that was held together by zip-ties. However, they were quick to get back to me about getting a replacement. Unfortunately for me it's too close to the school semester for me to wait on another shipment so there's that. Regardless of my decision their customer service was great."

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Rep reply posted 2019-01-11
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Hey Dennis!

A full refund on the order has been issued. Please allow 3-5 business days to receive those funds back to the card on file. We do hope that you choose to give our company another chance in the future.

Thanks!
Kate