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Chance of future purchase:
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Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2017-08-16

Great

"Easy, everything was correct."


Rep reply posted 2017-08-17
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Good afternoon,

Thanks for the love! I’m pleased to know your order was filled accurately and you are happy with the items you received. We’d like to make your next experience a positive one as well. I’ve sent an email to the address on file with a special offer and coupon inside!

Good luck this semester!
Kate”


Verified
5/5

2017-08-16

Excellent!!

"Was really fast ~ the used book is clean.,"


Rep reply posted 2017-08-17
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Good afternoon,

We appreciate the love! I’m happy to hear that you had a stellar experience with us. I have sent an email to the address on file with a coupon and special offer inside!

Thanks again,
Kate


Verified
5/5

2017-08-16

Great seller!

"Great selection and fast shipping. Very happy!"

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Rep reply posted 2017-08-17
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Hello dmwade1!

Those are wonderful words to hear! We’re pleased learn you will be returning to us for your future semester. We hope all your future orders with us are as positive of an experience as this one. We’ve sent you an email to the address on file to show our appreciation!

See you next semester!
Kate”


Verified
5/5

2017-08-16

Very easy

"Easy to find books, easy to order, quick shipping. Very pleased. "


Rep reply posted 2017-08-17
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Good afternoon,

Thanks for the love! I’m pleased to know you found the items you needed without any issues. We’d like to make your next experience a positive one as well. I’ve sent an email to the address on file with a special offer and coupon inside!

Good luck this semester!
Kate”


Verified
5/5

2017-08-16

Saved me money!!

"My school wanted to charge four times as much I purchased for the book! It really saved me money and was in excellent condition!"


Rep reply posted 2017-08-17
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Good afternoon,

We appreciate the love! I’m happy to hear that we were able to offer you an alternative to the traditional book buying experience. I have sent an email to the address on file with a coupon and special offer inside!

Thanks again,
Kate ”


Verified
5/5

2017-08-16

Books

"Books came fast and in good condition!"


Rep reply posted 2017-08-17
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Hello!

Those are wonderful words to hear! We’re pleased learn you are happy with the condition of your rental items! We hope all your future orders with us are as positive of an experience as this one. We’ve sent you an email to the address on file to show our appreciation!

See you next semester!
Kate”


Verified
5/5

2017-08-15

Outstanding service!!!!

"Love Knetbooks!
I have never had a problem in the 4 years I have rented books. Thank You!
"


Rep reply posted 2017-08-17
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Good afternoon,

Thanks for the love! I’m pleased to know you have been a loyal knetbooks.com customer. We’d like to make your next experience a positive one as well. I’ve sent an email to the address on file with a special offer and coupon inside to thank you for your continued loyalty.

Good luck this semester!
Kate”


Verified
5/5

2017-08-15

Excellent!

"Knetbooks is fast, easy, and affordable for a broke college student like myself. Will definitely be using them again next semester!"

Detailed Review Benchmark + -
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Rep reply posted 2017-08-17
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Good afternoon,

We appreciate the love! I’m happy to hear that you will be returning to us next semester! I have sent an email to the address on file with a coupon and special offer inside!

Thanks again,
Kate


Verified
5/5

2017-08-15

Great

"Faster than expected shipping, books in great condition"

Detailed Review Benchmark + -
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Rep reply posted 2017-08-17
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Hello mcnowak4!

Those are wonderful words to hear! We’re pleased learn you received your items faster than expected. We hope all your future orders with us are as positive of an experience as this one. We’ve sent you an email to the address on file to show our appreciation!

See you next semester!
Kate


Verified
5/5

2017-08-15

Fats servcie!

"Rental books arrived very quickly!"

Detailed Review Benchmark + -
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Rep reply posted 2017-08-15
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Good afternoon,

Thanks for the love! I’m pleased to know you received your rentals quickly. We’d like to make your next experience a positive one as well. I’ve sent an email to the address on file with a special offer and coupon inside!

Good luck this semester!
Kate”


Verified
5/5

2017-08-15

Great Service

"I got my book on time for school after I procrastinated for a long time and it got there before my class even started"


Rep reply posted 2017-08-15
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Good afternoon,

We appreciate the love! I’m happy to hear that you were able to get you rental items on time for your courses. I have sent an email to the address on file with a coupon and special offer inside!

Thanks again,
Kate”


Verified
5/5

2017-08-15

Reliable!

"I began to rent books from Knetbooks on my second year of college and was very skeptical about their website since it's not very popular, but I was impressed! They have some great deals and books always come at the time estimated. Renting process is a breeze and you can keep track of your current and past orders in your account. I would totally recommend Knetbooks!"

Detailed Review Benchmark + -
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Product Returns/Refunds/Exchanges

Rep reply posted 2017-08-15
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Good morning,

Thanks for the love! I’m pleased to know you have continued to use us for your college textbook needs. we are working hard to improve our reputation by providing stellar customer service. We’d like to make your next experience a positive one as well. I’ve sent an email to the address on file!

Good luck this semester!
Kate”


Verified
5/5

2017-08-15

Great buying experience

"The price was awesome, it got to me in a timely manner, and the book was in great condition! (: very happy with my purchase"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2017-08-15
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Hello!

Those are wonderful words to hear! We’re pleased learn you are happy with your buying experience. We hope all your future orders with us are as positive of an experience as this one. We’ve sent you an email to the address on file to show our appreciation!

See you next semester!
Kate


Verified
5/5

2017-08-15

Super!!

"Got my books on the same week I order them. Thank you!"


Rep reply posted 2017-08-15
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Good afternoon,

We appreciate the love! I’m happy to hear that you received your rentals quickly. I have sent an email to the address on file with a coupon and special offer inside!

Thanks again,
Kate ”


Verified
5/5

2017-08-15

Excellent!

"Fantastic prices and an excellent book quality!"


Rep reply posted 2017-08-15
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Good afternoon,

Thanks for the love! I’m pleased to know you are happy with the rental you received. We’d like to make your next experience a positive one as well. I’ve sent an email to the address on file with a special offer and coupon inside!

Good luck this semester!
Kate”