"Great experience! Everything was fine"
"Easy, fast and cheapest all around."
“Good afternoon,
We appreciate the love! I’m happy to hear that you had an excellent experience with us. I have sent an email to the address on file with a coupon and special offer inside!
Thanks again,
Kate ”
"Terrible service, two weeks in and still no book, no response"
“Good afternoon,
I apologize that you have not yet received your item. I show that you have been responded to on two separate occasions from our customer service team. I apologize if those emails may have been routed to your spam or promotions folder. I have sent an email to your yahoo.com account on file with some information regarding your shipment and an in store credit for the inconvenience.
Thank you for your time and business,
Kate ”
"I have rented from them before and always got a good book. buy books and you are lucky to resell them. Who needs that?"
"One book showed and the other one still hasn't arrived. My sons class started today and he has no book! Not happy."
“Good afternoon,
I am sorry that one of your items took longer than expected to ship. I show that your rental ALEKS for Mathematics 18 Weeks User Guide and Access Code Standalone has been loaded onto a truck for shipment today. I have sent an email the gmail.com account on file with some options regarding your order.
Thank you for your willingness to work with me,
Kate”
"Knetbooks is fast and efficient and gave me full insight as to what I was buying, as well as the CORRECT books I needed for college."
“Good afternoon,
Thanks for the love! I’m pleased to know you received your item quickly for your course. We’d like to make your next experience a positive one as well. I’ve sent an email to the address on file with a special offer and coupon inside!
Good luck this semester!
Kate”
"My textbook arrived to my house really fast, in good condition. "
“Hello kimtienle123!
Those are wonderful words to hear! We’re pleased learn you received your item faster than you expected. We hope all your future orders with us are as positive of an experience as this one. We’ve sent you an email to the address on file to show our appreciation!
See you next semester!
Kate
”
"I ordered one textbook through Netbooks.com and it came fairly quickly. It was a used textbook so I wasn't expecting it to be in a perfect condition, but I was a little disappointed with how dirty the cover was and all the highlighting inside. It was, however, only $11, so I really can't complain! I am satisfied with my purchase and will definitely use this website again."
“Good afternoon,
We appreciate the love! I’m happy to hear that you will be returning to us next semester. I've noted your account regarding your rentals condition and I have sent an email to the address on file with a coupon and special offer inside!
Thanks again,
Kate ”
"Knetbooks helped me rent a textbook at half the price of most online rental sites (which is a BIG deal for college students). My book arrived on time, without any hassle. Thanks, Knetbooks!"
“Good morning,
Thanks for the love! I’m pleased to know you were able to utilize us for your textbook needs. We strive to provide you with your course materials at an affordable price. We’d like to make your next experience a positive one as well. I’ve sent an email to the address on file with a special offer and coupon inside!
Good luck this semester!
Kate ”
"Book was in good condition and the price was just what I needed as a college student."
“Hello cre0420!
Those are wonderful words to hear! We’re pleased learn you received your rental quickly. We hope all your future orders with us are as positive of an experience as this one. We’ve sent you an email to the address on file to show our appreciation!
See you next semester!
Kate ”
"Good book selection, super fast shipping, site is easy to use. Hassle-free. Will definitely be returning. "
“Good morning bradybuttercup,
We appreciate the love! I’m happy to hear that you had a hassle free experience. I have sent an email to the address on file with a coupon and special offer inside!
Thanks again,
Kate
”
"Knetbooks offered the lowest price for both of my textbooks and shipping was FREE. The texts both came a day before their expected arrivals and were in good condition. The process was very simple and I will certainly use Knetbooks again for textbook rentals!"
“Hello mbaulch!
Those are wonderful words to hear! We’re pleased learn you were able to utilize our company for your textbook rental needs. We hope all your future orders with us are as positive of an experience as this one. We’ve sent you an email to the address on file to show our appreciation!
See you next semester!
Kate
”
"Fast delivery, easy checkout experience, perfect quality/book in good condition. Have absolutely no complaints."
“Good morning,
We appreciate the love! I’m happy to hear that you had a satisfactory experience using us. I have sent an email to the address on file with a coupon and special offer inside!
Thanks again,
Kate ”
"My book got here super fast, and was a very good price too! Would definitely recommend to anyone looking to rent textbooks."
“Good morning,
Thanks for the love! I’m pleased to know you received your rental quickly at an affordable price. We’d like to make your next experience a positive one as well. I’ve sent an email to the address on file with a special offer and coupon inside!
Good luck this semester!
Kate ”
"I received two of the three items I ordered. When I inquired about the third item they said it should ship that day... still yet to ship and it's been a week and I start class tomorrow...."
“Good afternoon,
I am sorry to hear that your item has not yet shipped. I have sent an email to the gmail.com account on file detailing some information regarding this item.
Thank you,
Kate ”
A rep from Knetbooks.com, Kate - Customer Service, has responded:
“Hello alinka2!
Those are wonderful words to hear! We’re pleased learn you had a great experience with us. We hope all your future orders with us are as positive of an experience as this one. We’ve sent you an email to the address on file to show our appreciation!
See you next semester!
Kate”