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Verified
5/5

2017-08-12

Perfect for college

"Great way to get a book quickly for the start of the semester."

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Rep reply posted 2017-08-15
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Good morning,

We appreciate the love! I’m happy to hear that you received your item quickly. At knetbooks.com we strive to ship your items as soon as possible at an affordable price. I have sent an email to the address on file with a coupon and special offer inside!

Thanks again,
Kate ”


Verified
5/5

2017-08-12

They mailed me a book

"The book arrived on time and was well packaged. "


Rep reply posted 2017-08-15
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Hello!

Those are wonderful words to hear! We’re pleased learn you were happy with the delivery and packaging. We hope all your future orders with us are as positive of an experience as this one. We’ve sent you an email to the address on file to show our appreciation!

See you next semester!
Kate ”


Verified
5/5

2017-08-12

Very good experience

"Great price and fast service. Will definitely use again."


Rep reply posted 2017-08-15
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Good morning,

Thanks for the love! I’m pleased to know you will be returning to use Knetbooks.com. We’d like to make your next experience a positive one as well. I’ve sent an email to the address on file with a special offer and coupon inside!

Good luck this semester!
Kate


Verified
5/5

2017-08-12

As promised

"Text was in good shape and arrived in a timely manner. Can't blame Knetbooks but the UPS shipping schedule showed a Thursday delivery date but that was to the USPS transfer facility rather than here. Plenty of time tho since classes don't start for a while."

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Rep reply posted 2017-08-15
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Good morning,

We appreciate the love! I’m happy to hear that your item arrived in time for your courses. I have sent an email to the address on file with a coupon and special offer inside!

Thanks again,
Kate ”


Verified
5/5

2017-08-12

How awesome

"Very pleased with Knetbooks. All my son's books arrived before they were due to arrive! They are all in great condition. I will be using them again."

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Rep reply posted 2017-08-15
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Hello katrinka65!

Those are wonderful words to hear! We’re pleased learn you will be using us for your sons course needs in the future. We hope all your future orders with us are as positive of an experience as this one. We’ve sent you an email to the address on file to show our appreciation!

See you next semester!
Kate ”


Verified
5/5

2017-08-12

Easy and Fast

"Renting was very easy and my book was shipped and delievered very quickly. Also, the product was in good condition."


Rep reply posted 2017-08-15
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Good morning,

Thanks for the love! I’m pleased to know you were satisfied with your rentals condition. We’d like to make your next experience a positive one as well. I’ve sent an email to the address on file with a special offer and coupon inside!

Good luck this semester!
Kate ”


Verified
5/5

2017-08-12

Fast shipping and affordable!

"Very impressed so far! Hopefully it isn't just as easy to return my book as well!"


Rep reply posted 2017-08-15
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Good morning,

We appreciate the love! I’m happy to hear that we've exceeded your expectations thus far. I have sent an email to the address on file with a coupon and special offer inside!

Thanks again,
Kate ”


Verified
5/5

2017-08-12

Great!

"1st time renting, give me a little time"


Rep reply posted 2017-08-14
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Good afternoon,

Thanks for the love! I’m pleased to know you had a great experience with us. We’d like to make your next experience a positive one as well. I’ve sent an email to the address on file with a special offer and coupon inside!

Good luck this semester!
Kate”


Verified
3/5

2017-08-10

Good.

"Problems were resolved. The book was good. "

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Verified
5/5

2017-08-11

Great

"As satisfied with the books I receive!! They are also very easy to return!! Love them!! A+ "


Rep reply posted 2017-08-14
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Good afternoon,

We appreciate the love! I’m happy to hear that you found our returns process easy to utilize. I have sent an email to the address on file with a coupon and special offer inside!

Thanks again,
Kate ”


Verified
5/5

2017-08-11

Great!

"Easy to use. Fast shipping"


Rep reply posted 2017-08-14
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Hello karlacalvert!

Those are wonderful words to hear! We’re pleased learn you found our website easy to use. We hope all your future orders with us are as positive of an experience as this one. We’ve sent you an email to the address on file to show our appreciation!

See you next semester!
Kate ”


Verified
5/5

2017-08-11

great way to save money on books

"I like using Knetbooks. Helps to save money on books its free shipping and returns. And I can send back the books for someone else to use and don't have books I won't use again lying around the house. "

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Rep reply posted 2017-08-14
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Good afternoon,

Thanks for the love! I’m pleased to know you were able to rent your books instead of buying. We know that sometimes, unless you plan on becoming a teacher, its pretty nice to be able to let go of that algebra book or that english book or that geology book . We’d like to make your next experience a positive one as well. I’ve sent an email to the address on file with a special offer and coupon inside!

Good luck this semester!
Kate ”


Verified
5/5

2017-08-11

Great service and timing for book arrival was quick!

"Great service and timing for book arrival was quick!"

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Rep reply posted 2017-08-14
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Good afternoon,

We appreciate the love! I’m happy to hear that your item reached you in time for your course needs. I have sent an email to the address on file with a coupon and special offer inside!

Thanks again,
Kate ”


Verified
3/5

2017-08-11

I liked the book. Was a little dingey but granted it was used.

"Thought the delivery rate was too long. Took way longer than expected. "

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Rep reply posted 2017-08-14
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Good afternoon,

I am sorry to hear that the item took longer than expected to reach you. I show that the item you ordered shipped the following day, but because you selected our cheapest/slowest shipping method, your item was scheduled to reach you within 4-8 business days from your ship date. I know that your textbook needs are time sensitive and we haven't met your expectation so I apologize on behalf of Knetbooks.com. I have sent an email to the hotmail.com address on file regarding this matter.

Thank you for your understanding regarding this matter,
Kate


Verified
3/5

2017-08-11

Poor communication.

"I ordered 3 books, 2 showed shipped, with no mention of the third. I had to inquire as to its whereabouts and at that time got further comm."


Rep reply posted 2017-08-14
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Good afternoon,

In an effort to get you your course materials as quickly as possible we do ship items as soon as they are available, In your case specifically we shipped your items Applying Anthropology: An Introductory Reader and Introductory Statistics the day after you placed your order. The other item shipped on 8/10/17 separately from the other books. I've sent an email to the gmail.com account on file with some information regarding an in store credit as my way of apologizing for any confusion that may have occurred as a result of this separate shipping process.

Thank you for your continued time and business,
Kate”