"First time user and very pleased!
Received my books within about 10 days in great condition! This is the beginning of many courses to come and I will definitely be using Knetbooks again!"
"My book was lost and your customer service was not helpful."
"Easy to find item looking for and process of delivery and return is convenience and just great."
"I saved so much money renting books from here. The representatives are always helpful and I save tons of money. This makes buying not a option. "
"This was the first time I had used them because the site I normally go through did not have all the books needed, and I like to get them all from the same place if I can. They had all of them and were shipped and received quickly.
Three of the four books had some folded pages within them, and a couple of the books had lots of writing and highlights. I know they are used books, so that is not an issue, and they are very usable for classes. I certainly like the fact that I can get them so much more reasonable than at the campus bookstore."
"fast, free delivery with updated editions!!!!!!!!!!!!!"
"Renting through this site has saved me hundreds of dollars! Between the free shipping and the low costs, ill never buy a book again! If I ever feel like I want to buy the textbook, they make it easy to with just a few clicks. I absolutely love this service and would highly recommend! "
"The prompt service that I received exceeded my expectations."
"This store is awesome, I have been doing business with them for a few years now, I keep coming back because of their great customer care, fast and free shipping on my order and VERY competitive prices on my rental. Thank you!"
"Got the books I ordered at a great price, easy returns on rentals. Will use again."
"Fast shipping, would order from then again"
“Hi Jean,
Thanks for writing this short and sweet review. We'd love to continue to earn your business! We've sent an email to your yahoo.com address with a promo code you can use on your next order.
Best wishes this fall,
Kate”
"They had the lowest rental prices and the book arrived in two days. Thank you!"
“Hi FRN2019,
Thanks for taking the time to leave this great feedback! We love hearing about the great experiences our customers have when ordering from Knetbooks.com. We're looking forward to becoming your go-to for all your textbook needs. We've sent an email to your gmail.com address further expressing our gratitude.
Best wishes,
Kate ”
"When I received one of my textbooks, it had a long crack down the front spine. "
“Hi ADeCarolisNeuKnight,
We appreciate you leaving this feedback and are sorry to learn your book arrived is less than desirable condition. While we do inspect all of our textbooks, some items will get damaged in shipping and mistakes do happen. I'd like to take care of this issue in full, as we don't expect our customers to simply deal with such a problem. I see we have a note on your account to prevent being charged for the damage when you return it. If you'd like, we can either replace the item or discount your rental. I've sent an email to your immaculata.edu address elaborating on your choices. Let's get this taken care of so we can continue to earn your business!
Thank you,
Kate”
"fast shipping and no complications. "
“Hi Hanna,
We love hearing customers had a hassle free experience shopping on Knetbooks.com. With low prices and speedy delivery, we hope to always leave our customers satisfied. We've sent an email to your rocketmail.com address to express our appreciation for your business and included a promo code you can use on a future order.
Thanks again,
Kate”
"Knetbooks usually has the books I need, and at the best prices. They're great to deal with from start to finish. "
“Hi Margaret,
Thanks for sharing such a nice opinion of your experience with Knetbooks.com We're happy to have you as a repeat customer and value your feedback. We hope to continue delivering low prices and a wide selection so we can be your one stop shop for textbooks. We've sent an email to your gmail.com address to further show our appreciation!
Until next semester,
Kate”
A rep from Knetbooks.com, Kate - Customer Service, has responded:
“Hi Kathaleen,
We're glad to know you found the books you needed at a great price. When you're ready to return your rental, simply print the prepaid UPS shipping label from your Knetbooks.com account. Once the label is scanned into UPS tracking, we consider the book as returned. If you have any problems, give us a call at 888-388-9909. We've sent an email to your sbcglobal.net address to further express our excitement for your business!
Regards,
Kate”