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Verified
5/5

2017-08-07

Fast and cheap!

"Searching for books has never been so easy! They deliver quicker than amazon and prices are lower or reasonable! Will definitely be ordering from here in future semesters!"

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Rep reply posted 2017-08-08
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Good morning,

We appreciate the love! I’m happy to hear that you're a loyal Knetbooks.com customer. I have sent an email to the address on file with a coupon and special offer inside!

Thanks again,
Kate ”


Verified
5/5

2017-08-06

Great place

"Book was brand new and the shipping was very fast"


Rep reply posted 2017-08-07
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Hi bardunchris18,

Thanks for leaving this great review! We really appreciate your feedback and are happy to know you received the book quickly. To show our gratitude, we've sent an email to your gmail.com address that includes a promo code you can use on any future order.

Enjoy,

Kate”


Verified
5/5

2017-08-06

Excellent Service!

"Always has textbook I need to rent and in good condition, affordable rental fee and fast delivery. Highly recommend!"


Rep reply posted 2017-08-07
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Hi hamc924,

What a great review! We really can't thank you enough for taking the time to leave this wonderful feedback. Please give us a call if you ever need any assistance! We've sent an email to your yahoo.com address to further express our appreciation.

Best of luck,

Kate”


Verified
4/5

2017-08-06

Book Rental

"Book rental was easy, book was received.

I have placed a rental order for another two books. However one is for a computer class and I am not certain that whether I will need an access code, etc. It would be helpful if access codes, and other supplemental materials would be available for sale on the site.
"


Rep reply posted 2017-08-07
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Hi herrerab2161,

Thank you leaving this feedback! We're glad the rental process was easy and the book arrived as expected. For your access code, if you know the specific ISBN for the stand alone card, we can search in our inventory to help you find it. Please give us a call at 888-388-9909 for assistance.

Thanks again!

Kate”


Verified
5/5

2017-08-05

Lifesaver

"Saved enough cash to buy the parking permit needed for school. I will be with you until I graduate!
Thank you so much
"

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Rep reply posted 2017-08-07
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Hi Plubbie44,

Wow! That is fantastic news and thank you so much for sharing! We'll be here to help you save every semester along the way. If you ever need extra time with a rental, please give us a call before the due date and we can offer you a courtesy extension. Towards the end of your rental, please print the prepaid UPS shipping label from your Knetbooks.com My Account to return the items.

Best of luck this semester,

Kate”


Verified
5/5

2017-08-05

So easy!

"It was an easy process and the process was simple. Great prices and discounts too!"

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Rep reply posted 2017-08-07
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Hi hhumlicek50,

We're very happy to read you had a good experience with Knetbooks.com. We try to have the most affordable rentals and love knowing we saved students money. We've sent an email to your gmail.com address to express our gratitude.

Thank you,

Kate”


Verified
5/5

2017-08-05

So far, so good.

"Got a good deal on renting a book for my son. Time will tell if the rest of the transaction goes well once it's time to return the book. The book arrived quickly and in good shape."

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Rep reply posted 2017-08-07
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Hi cabw13,

Thank you for providing this helpful feedback! You're completely right that your experience doesn't stop after you receive the item. Knetbooks.com provides a prepaid UPS shipping label inside your Knetbooks.com My Account to use for returning your rental. When the time comes, please only use this label. If you need any additional time with the rental, give us a call before your due date and we'll be happy to extend your rental for 2 weeks at no cost to you.

Looking forward to future business,

Kate”


Verified
5/5

2017-08-04

Fast, excellent service.

"the website was easy to use. i found everything that i needed right away and the coupon really helped as well. books came fast and in great shape. "


Rep reply posted 2017-08-07
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Hi Kasmariscal24,

Ordering with a coupon is the best way to go! We're glad you were able to save on textbooks and enjoyed your experience. We've sent an email to your gmail.com address with another promo code you can use on a future order.

Thanks again,

Kate”


Verified
5/5

2017-08-04

Back to school

"Faster than expected delivery, and great book condition!"

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Verified
1/5

2017-08-04

I would give you 0 stars if I could.

"Knetbooks cancelled my order for no reason and then I had to wait an excruciatingly long time for a refund and their customer service rep dropped out of a chat when I asked them how my credit card info was protected."


Verified
5/5

2017-08-04

awesome

"excellent prices and great service thanks! "


Verified
5/5

2017-08-04

On point, saved money, no issues what more is there to be said.

"Needed textbook that was over 100 bucks, looked online, found Knetbooks, checked availability, ordered book for one 1/5 the cost, received book through mail! Nothing else to say. "


Verified
5/5

2017-08-04

Flawless

"Great and my book was in very good condition "

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Verified
5/5

2017-08-04

Excellent condition

"Fast delivery. The book was in excellent condition. Will definitely use the seller again."


Verified
5/5

2017-08-04

Cheap prices! Fast service!

"My books came on time, and the prices were the best I saw... way better than other companies!"

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