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Verified
5/5

2017-08-10

Cheap Books

"The price was really cheap which made me very happy and the delivery was fast also."


Rep reply posted 2017-08-10
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Good morning,

We appreciate the love! I’m happy to hear that you received your rentals quickly and were happy with the price. Knetbooks.com works to get you your items as fast as possible because we know your textbook needs are time sensitive. I have sent an email to the address on file with a coupon and special offer inside!

Thanks again,
Kate”


Verified
5/5

2017-08-09

Delivered as promised.

"No issues. Books were delivered as advertised and in good condition. Covers intact, with no writing or page damage. "


Rep reply posted 2017-08-10
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Good morning,

Thanks for the love! I’m pleased to know you were happy with your rentals condition. We’d like to make your next experience a positive one as well. I’ve sent an email to the address on file with a special offer and coupon inside!

Good luck this semester!
Kate ”


Verified
5/5

2017-08-09

No complaints

"One of the easiest transactions ordering a book since I went back to school in 2014."

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Rep reply posted 2017-08-10
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Hello dnwinn64!

Those are wonderful words to hear! We’re pleased learn you had a seamless ordering process using our website. At Knetbooks we're always working to improve this process. We hope all your future orders with us are as positive of an experience as this one. We’ve sent you an email to the address on file to show our appreciation!

See you next semester!
Kate


Verified
5/5

2017-08-09

Quick and reliable

"Got my book when I was supposed to get it! So nice as I have not had the same experience with other sellers .."

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Rep reply posted 2017-08-10
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Good morning,

We appreciate the love! I’m happy to hear that you received your rental on time. We work hard to stand out among our competitors and hope that you will use us again for your future textbook needs. I have sent an email to the address on file with a coupon and special offer inside!

Thanks again,
Kate ”


Verified
1/5

2017-08-09

Books are wet!

"Was unable to track my books, so as a result they were delivered while I was out of town and got rained on. The box fell apart and the books were soaked."


Rep reply posted 2017-08-10
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Hi Tiffany,

Thank you for providing this helpful feedback. We're sorry to learn you did not receive your books in a better condition. Our goal is to create satisfied customers with affordable textbook rentals delivered quickly. I'm not quite sure what went wrong with the tracking information, but I was able to access it and see the confirmed delivery. I've sent an email to your gmail.com address providing instructions on how we can resolve this.

Thank you for your time and business,

Kate”


Verified
5/5

2017-08-09

Great experience

"Great experience and very fast free shipping."


Verified
4/5

2017-08-09

Good service

"Found out about this website through textbookpricecomparison.com. Liked it because I could get all my books and free shipping was offered. Also appreciated getting a discount through text message. Books came in a timely fashion. Only downside is that there seems to be a discrepancy in shipping. Online it said only 2 of 3 books shipped, but I received all 3 in one shipment. "

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Rep reply posted 2017-08-09
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Good morning,

Thanks for the love! I’m pleased to know you were satisfied with our product selection. I will forward your feedback to our IT team regarding the shipping issue you mentioned. We’d like to make your next experience a positive one as well. I’ve sent an email to the address on file with a special offer and coupon inside!

Good luck this semester!
Kate ”


Verified
5/5

2017-08-09

quick delivery

"Fast delivery and a long rental period. One of the only ones that gets through finals."


Rep reply posted 2017-08-09
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Good morning,

We appreciate the love! I’m happy to hear that . I have sent an email to the address on file with a coupon and special offer inside!

Thanks again,
Kate ”


Verified
5/5

2017-08-09

First timers

"This is my first time using knetbooks and i am very impressed on how easy it was to use and find the book i was looking for. I will be using again in the near future."


Rep reply posted 2017-08-09
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Hello!

Those are wonderful words to hear! We’re pleased learn you will be returning to use us again. We hope all your future orders with us are as positive of an experience as this one. We’ve sent you an email to the address on file to show our appreciation!

See you next semester!
Kate ”


Verified
5/5

2017-08-09

Fast shipping

"Shipped fast. Condition as stated or better."


Rep reply posted 2017-08-09
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Good morning,

Thanks for the love! I’m pleased to know you received your rental quickly and are happy with its condition. We’d like to make your next experience a positive one as well. I’ve sent an email to the address on file with a special offer and coupon inside!

Good luck this semester!
Kate


Verified
5/5

2017-08-09

Great experience!

"Books arrived in a very short time & all were in very good condition! And for a better price than I could find elsewhere!"


Rep reply posted 2017-08-09
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Good morning,

We appreciate the love! I’m happy to hear that you were happy with the delivery time frame and the item you received. I have sent an email to the address on file with a coupon and special offer inside!

Thanks again,
Kate ”


Verified
5/5

2017-08-09

Great service!

"Will order from again! Fast great service
"

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Rep reply posted 2017-08-09
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Hello Ckaluza89!

Those are wonderful words to hear! We’re pleased learn you will be returning to rent with us again. We hope all your future orders with us are as positive of an experience as this one. We’ve sent you an email to the address on file to show our appreciation!

See you next semester!
Kate


Verified
5/5

2017-08-08

very satisfied received early than expected satisfaction100%

"100% satisfied received earlier than expected "


Rep reply posted 2017-08-09
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Good morning,

Thanks for the love! I’m pleased to know your expectations were exceeded. We know your textbook needs are time sensitive and work hard to get your rentals to you as soon as possible. We’d like to make your next experience a positive one as well. I’ve sent an email to the address on file with a special offer and coupon inside!

Good luck this semester!
Kate


Verified
5/5

2017-08-08

Easy to Use

"The book was ordered online and delivered quickly to my front door. No issues at all. Will recommend and use again."


Rep reply posted 2017-08-09
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Good morning,

We appreciate the love! I’m happy to hear that your rental reached you quickly. I have sent an email to the address on file with a coupon and special offer inside!

Thanks again,
Kate


Verified
5/5

2017-08-08

Great experience

"Timely shipping, and accurate description of book condition."

Detailed Review Benchmark + -
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Rep reply posted 2017-08-08
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Hi Catherine,

We loved reading this positive review! I'm happy to know you received your books in good condition and in a timely manner. Thanks for sharing! We've sent an email to your gmail.com address with a promo code you can use on future orders.

Thanks again!”