"I have not received my book. The tracking information says delivered but it also says was returned to seller, because no one was there to accept it. But it only was attempted one time. Also I have not received my refund! Very very upset. "

"I am very happy about the price and about the quick response I got. I even appreciate the follow ups and the reminding notes I received."

"The best place to shop. Always exceeds expectation when it comes to delivery. "

"I'm very pleased with the condition of this book and it came right on time! I will be ordering books from this site again. "

"The book came very quickly and it was the best price around! Found this website through direct textbook.com which pulls pricing info from tons of sites and even offers cash back for certain purchases, and they also provide any current coupon codes"

"No customer service.. no books... took my money "

"KnetBooks always comes up wit the best pricing on my textbooks."

"I would give zero stars if it was possible. I brought a book I didn't need and contacted them to cancel it before it was shipped out and they still shipped it. Then when you send it back for a refund they take a huge chunck out for a "restocking fee". I don't see myself using this website for books in the future or referring anyone here. They should have an option to cancel on order on the website instead of having to actually contact them. That would solve a whole bunch of problems and hassle for the buyers. We don't all have money throw down the toilet. "

"I ordered my textbook one week before my class started, and it arrived three days after the class started ( a week and a half later than promised) and I ended up having to read 8 chapters in three days when I could have had a whole week due to the slow shipping. I will still order from you in the future because your prices are better than most, but I will order 2 weeks next time to ensure I get it on time. "

"I absolutely fell in love with Knetbooks because they are affordable and I received my books before the date given. I am a returning student and I was just wanting to rent books. I was searching for book websites and every book I needed came a little pricey. Then I came across http://www.textbookrentals.com/ which 2 out of the 3 books I needed was the cheapest from Knetbooks. I purchased the 2 books and had regular shipping options. I ordered on the 15 of Jan and received it on the 19 of Jan. The price and speed is what I truly appreciate the most. "

"Love that I can track my shipment all the way to my door! Very prompt and great prices. "

"Of course I didn't want this textbook for class, but Knetbooks helped me out"

"The transfer over to usps took longer than it needed to. "

"To be clear, I am satisfied with the product - the book was delivered in good condition. However, I placed my order on January 7th and paid for 2-day shipping. I understood at the time of purchase/rental that processing time may add a day or two to that projection. After several days passed without a word from Knet, I called the customer service line and was informed that the book was out of stock and would need to be sent from the publisher. I did not receive my book until January 19th. I am very dissatisfied that I paid extra for expedited shipping and would appreciate a response from Knet. At present, I would have a hard time choosing Knet for future purchases/rentals or recommending Knet to friends and classmates. Thank you for reading."

"I ordered books from this site only to find out a day later this company cancelled my order. Very disappointed."