"Great prices and quick delivery! "

"The vendor was out of the book I ordered and failed to tell me until a long time after I ordered it. "

"I am very excited about how fast my books came! And the price was very cheap! Thanks! I will continue to buy books from you!!!"

"The rental price was great! Delivery was right one time. Will be using knetbooks again. "

"In a nutshell, I rented a book. 4 days after I ordered it I got an email saying it was getting mailed. An additional 3 days later, I got an email saying it was delayed. Called and spoke to a woman who said they did not even have the book. All in all, I have missed an assignment and didnt even get an apology!"

"They had the best prices out of all the vendors and service delivery was pretty good."

"I like that Knetbooks had the book I neede to rent, BUT I paid extra for 1-5 day shipping. To me, that means I should have the book in 1-5 days, right? Apparently that is after the 24-48 hour "processing time." I called about not receiving the book in the 1-5 days & the lady I spoke to didn't have the best customer service. Yes, I did get my $5 shipping fee refunded (hopefully), she said "If you would stop talking & listen to me explain it to you," as she kept saying the same thing over & over... that the 1-5 days shipping is after it is processed. Maybe that should be made clear at the time of ordering. "

"I never had a problem with this company, I was always happy "

"My item got cancelled twice! After the first time I had to order it over the phone and I made the lady promise me it wouldn't get cancelled again and she assured me it wouldnt. Well it got cancelled again becauae apparently the book was never in stock in the first place. Why on earth did they even let me order it?! So now I'm like 3 weeks into my semester with NO BOOK. I'm basically screwed because they messed up not once, but twice. "

"Received quickly and intact. No problems. Thanks!"

"Cancelled my order but still charged my account and reordering the books was more expensive. "

"It took too long for the book to get delivered, I was very disappointed I had class for a week without the book even though I ordered it the day class started. It was unacceptable if I really didn't need it I would have cancelled I don't think I will order from here again. I ordered January 10th and the book didn't get to me until January 20th! "

"i ordered a book on 1.30.17. The tracker said it was delivered on 1.18.17. It never came to my; house. Pay more and get your book from a reliable vendor. "

"To whom it might concern,

Choosing your vendor I thought I would be VERY satisfied with my order, until I got my order in the mail. I order a total of 3 books and I ONLY received 2. So I emailed and called customer service stating my problem that one book was NOT received. They told me that it would take 3 days and I should be receiving a confirmation email with an order number for the one book that was missing. 3 days have passed by I still didn't receive no email. So I decided to give another call to your customer service. One of your representatives told me it would take ANOTHER 3 DAYS to get the process going. It has been already 2 weeks and no progress whatsoever. I PAID for 2 DAY SHIPPING so my order should of been here by now. I'm running behind on my schoolwork just based on ONE BOOK THAT CANNOT BE DELIVERED ON TIME!!!! Hopefully, I hear for someone soon. I wanted to speak to a Manager on 2 occasions and never heard a word from them. I feel like this vendor is not taking their job seriously and you lost one of your loyal customers. GOODBYE!"

"Both books ordered said they were delivered on Tuesday 1/17/17 and it is now the 20th and still no package. No one will help me. I will never use this website again. I need someone to contact me in order to get my money back because I paid for something and it's not here yet it says it is"